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“CAREFUL” 1 of 5 bubbles
Review of Portobelo Hotel

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Portobelo Hotel
Ranked #18 of 128 Hotels in Guadalajara
Certificate of Excellence
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“CAREFUL”
1 of 5 bubbles Reviewed January 1, 2012

Don't Leave anything of value inside your room, because in this hotel some of my personal values got STOLEN and if you ask for the hotel manager (for three whole days I tried to) they'll tell you he's not at work and they won't be held responsible because it says so in a crummy little cardboard by the hotel desk. PORTOBELO PERSONEL STEALS FROM YOUR ROOM.

  • Stayed December 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Alejandro G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    88
    93
    13
    2
    2
See reviews for
31
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Calgary, Canada
Level Contributor
438 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
4 of 5 bubbles Reviewed December 24, 2010

The Portobelo hotel is well appointed and comfortable. The rooms are clean and spacious. The beds are king size and have pillow top mattresses (unusual for Mexico which seems to have the hardest beds in the world!). The staff is friendly and helpful.

We only ate at the hotel restaurant for breakfast which was a buffet. It was reasonably priced. The food, while not exceptional, was okay.

We stayed in a room on the back side of the hotel which was very quiet. The only noise that we heard was that of the big screen TV from the neighbouring room.

The hotel is a great value for the price.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank YYC_traveler_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brewster, New York, USA
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed August 3, 2010

Rooms were comfortable, and very clean! There was not much of a restaurant as told, nice bar but not many customers! good location yet stay away from the park across the street. Much drug activity at night, day time some scary characters

  • Stayed May 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cuernavaca
Level Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed August 1, 2010

This is a highly serviceable and functional hotel, well located above the main subterranean train interchange, very clean and up to date and good value at 625 pesos a night for a larger-than-average room in this price range. It has a restaurant and bar although we didn't make use of either, preferring to eat in cafes and restaurants both near and far. Unlike other reviewers we didn't find it too noisy, despite being next to a very busy road intersection.

Some tips:

- for breakfast: walk five minutes west along Juarez and you'll reach a square with the Expiación church at one end (worth visiting). In the opposite side of the square you'll find a good value breakfast being served at outside tables in front of the Fenix cafe. High;y recommended. The university's modern art gallery is just behind the church too, and inside a nearby university building called the Paraninfa you'll find an Orozco mural in one of the auditoriums. Sadly it wasn't open when we went as it was out of term time, but it should be possible to see it in term time.
- further afield, do not miss the Hospicio Cabañas which houses a stunning collection of Orozco's works, cannot recommend highly enough. Leave a few hours though as its a big collection.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Bo_Duke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England, United Kingdom
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed February 28, 2010

Reasonable hotel to stay a few nights in Guadlajara but noise from other residents and the flat screens televisions located in walls between the rooms disturbed sleep every night. The bar/restaurant was unimpressive with a very poor selection of food and drink. There was an accessible free car park at rear which was helpful.

  • Stayed February 2010, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Labuenavida004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed February 28, 2010

This relatively new hotel is conveniently located near the GDL subway line which gives easy access to the market (2 stops away). The hotel was clean, comfortable, good price (~US$65/night), with helpful staff.

Stayed February 2010
Helpful?
1 Thank stylurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
1 review
4 of 5 bubbles Reviewed January 6, 2010

The Portobelo hotel is a new hotel with, which while not luxurious, is very well appointed and comfortable. The staff is friendly and knowledgeable, the rooms are clean and the location cannot be beat. The hotel is a great value for the price.

Sitting atop the main subway station in Guadalajara (Juarez), the hotel is in the midst of the campus of the University of Guadalajara and a short walk from the historic core including the Cathedral, State Capitol and many museums. In addition, the hotel is walking distance to a number of great restaurants and night clubs.

  • Stayed December 2009, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank arturoramos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Portobelo Hotel

Property: Portobelo Hotel
Address: Avenida Juarez Esq. Federalismo 687, Guadalajara 44100, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #18 of 128 Hotels in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Portobelo Hotel 3*
Number of rooms: 86
Reservation Options:
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