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“Stately Stylish Super Comfortable” 4 of 5 stars
Review of Quinta Real Guadalajara

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Quinta Real Guadalajara
4.0 of 5 Hotel   |   Av Mexico 2727 Col Vallarta Norte, Guadalajara 44690, Mexico   |  
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Hotel amenities
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Package Deal
Ranked #24 of 122 Hotels in Guadalajara
Certificate of Excellence
Los Angeles, CA
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Stately Stylish Super Comfortable”
4 of 5 stars Reviewed June 6, 2013

We recently spent 2 nights at the Quinta Real Guadalajara and were pleasantly surprised. The hotel does a wonderful job of marrying old style with new and is a beautiful quiet escape in the midst of bustling Guadalajara. The property has gorgeous stone work with traditional design mixed with modern conveniences and the rooms were truly comfortable, large and well appointed. We particularly liked the breakfast dining area in the interior courtyard with seating outside and inside a sleek glass enclosed patio area.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank MLehmanEsq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiag0_Le0n, Director General at Quinta Real Guadalajara, responded to this review, June 7, 2013
Dear Mam,

Thank you very much for your kind words. I am very glad you liked our hotel and hope to have you back soon, Thank you for sharring your experience.

Please let me know next time you visit Guadalajara.

Have a great weekend,

Santiago León de la Vega
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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160 reviews from our community

Traveler rating
    91
    39
    17
    11
    2
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32
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
New York City, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2013

This is simply a fantastic hotel. It's clean and spacious and the amenities are perfect. I have stayed several times for 1-2 nights on my way to other places, so I can't say much about the neighborhood or the surrounding area. But I've been very impressed every time I've stayed.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Katie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiag0_Le0n, Director General at Quinta Real Guadalajara, responded to this review, June 7, 2013
Dear Katie,

I was very glad to read your comment. It´s the kind of words that motivate me and the rest of the team to try hard everyday to work towards guest satisfaction.

Please let me know if you come back, we´ll make sure you have a even better experience.

Have a very nice day.

Santiago León de la Vega
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 10, 2013 via mobile

I was here for a small conference. The hotel is located on quite a busy street, but the grand old building with it's lush courtyard keeps the noise out.

The rooms are large and comfortable. The swimming pool is a little small to actually swim in. The restaurant is fine and The service is very friendly. Great for a romantic weekend or high-end seminars.

  • Stayed May 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Seolferwulf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 8, 2013

Classic Mexican hotel but in need of renovation. Rooms and technology are outdated. The décor is from the 90’s and needs a major upgrade. The mattress could not be more uncomfortable. Service is very slow and inconsistent. The worst part is the front desk. A sit down desk might work for a small boutique hotel for check-in/out but not for a larger hotel. The entire process takes way too long. Expect at least 20min before you checked in or out of your room.

A big plus are the large room. The layout is very unique and once the rooms are refurbished – hopefully soon – it will the #1 address again. For now, make sure you get a good discount as it is not worth paying 5 star prices.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank traveler_de
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, NY
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 16, 2013

The Good:

1. Excellent staff
2, Beautiful grounds
3. Amazing breakfasts
4. Large rooms
5. Charm
6. Reasonable prices with the specials.


The issues:

1. Pool access is through the restaurant or through the room service alleyway
2. The Jacuzzi is not functioning.
3. The bed is too far from the TV to change channels.
4. The bathrooms are a bit out of date.
5. Av Mexico is far from charming nor easy to cross on foot.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jomelni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
129 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed March 10, 2013

This Hotel does not have a real focus on any type of guest. It is not intended for families, couples and specially not for business travelers. The rooms are big and not functional. They want to make us feel as if we were at an old hacienda in Mexico, but this only makes the room dark, with uncomfortable furniture, very little amount of outlets and even a few steps that could make you fall if you walk at night with no lights.

The bed is not very comfortable, the desk is not ergonomically good, and the chair intended to work at the desk is very uncomfortable.

The gym has very few machines and the pool is just for fun, its like a big bath tub.

The restaurant has very few options, all of them very expensive. If possible avoid it and go eat somewhere else.

During breakfast there is no buffet and the service is very, very slow. If you need separate accounts at the restaurant expect long delays.

My room had a view to the service area, not the type of view you expect on thi category of hotel.

The shower is terrible, the courtains are made of cloth instead of plastic and you end with a pool of water in the bath room floor.

However, a good thing that happened to me was that when I complained about the size of the pool, they were kind enough to take me to the Camino Real (another hotel) to use their pool and then picked me up without any cost.

In general, I do not recommend this hotel on a price/benefit scope.

Room Tip: Avoid rooms with a view away from the main garden
See more room tips
  • Stayed March 2013, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MPM_WORLDWIDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michigan
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 29, 2012

This hotel and grounds were lovely. We won a wonderful 4 night vacation from Don Julio Tequila and our first 2 nights were in Guadalajara. We saw very little of the city so can't comment on the location of this hotel. The room was nicely appointed and very clean. There was NO nightly turn down service which surprised us. The bathroom had hairdrier and shoe polisher!

The courtyard and lobby areas had beautiful art, and furniture. It felt as if we were in someone's beautiful hacienda. The small pool is a quiet oasis, not sunny and no hot tub.

We had a fun dinner for the group in the courtyard and small conference room. It was a Mexican Buffet and very good. Breakfast service was slow the morning that did not have buffet but service is very friendly and the wait staff wants to please their guests.

I would not recommend this property for small children who need to be entertained.

Room Tip: Our room was on the first floor in the main building across the courtyard from the restaurant. We c...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank deeMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quinta Real Guadalajara

Property: Quinta Real Guadalajara
Address: Av Mexico 2727 Col Vallarta Norte, Guadalajara 44690, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Guadalajara
#22 Romantic Hotel in Guadalajara
#24 Business Hotel in Guadalajara
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quinta Real Guadalajara 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Quinta Real Guadalajara Hotel Guadalajara
Quinta Real Hotel Guadalajara
Guadalajara Quinta Real Hotel

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