We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Underrated Oasis” 4 of 5 stars
Review of Quinta Real Guadalajara

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Quinta Real Guadalajara
Ranked #24 of 122 Hotels in Guadalajara
Certificate of Excellence
New York City, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Underrated Oasis”
4 of 5 stars Reviewed May 26, 2013

This is simply a fantastic hotel. It's clean and spacious and the amenities are perfect. I have stayed several times for 1-2 nights on my way to other places, so I can't say much about the neighborhood or the surrounding area. But I've been very impressed every time I've stayed.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Katie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiag0_Le0n, Director General at Quinta Real Guadalajara, responded to this review, June 7, 2013
Dear Katie,

I was very glad to read your comment. It´s the kind of words that motivate me and the rest of the team to try hard everyday to work towards guest satisfaction.

Please let me know if you come back, we´ll make sure you have a even better experience.

Have a very nice day.

Santiago León de la Vega
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

163 reviews from our community

Traveler rating
    94
    39
    17
    11
    2
See reviews for
22
32
13
55
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed May 10, 2013 via mobile

I was here for a small conference. The hotel is located on quite a busy street, but the grand old building with it's lush courtyard keeps the noise out.

The rooms are large and comfortable. The swimming pool is a little small to actually swim in. The restaurant is fine and The service is very friendly. Great for a romantic weekend or high-end seminars.

  • Stayed May 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Seolferwulf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 8, 2013

Classic Mexican hotel but in need of renovation. Rooms and technology are outdated. The décor is from the 90’s and needs a major upgrade. The mattress could not be more uncomfortable. Service is very slow and inconsistent. The worst part is the front desk. A sit down desk might work for a small boutique hotel for check-in/out but not for a larger hotel. The entire process takes way too long. Expect at least 20min before you checked in or out of your room.

A big plus are the large room. The layout is very unique and once the rooms are refurbished – hopefully soon – it will the #1 address again. For now, make sure you get a good discount as it is not worth paying 5 star prices.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank traveler_de
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, NY
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 16, 2013

The Good:

1. Excellent staff
2, Beautiful grounds
3. Amazing breakfasts
4. Large rooms
5. Charm
6. Reasonable prices with the specials.


The issues:

1. Pool access is through the restaurant or through the room service alleyway
2. The Jacuzzi is not functioning.
3. The bed is too far from the TV to change channels.
4. The bathrooms are a bit out of date.
5. Av Mexico is far from charming nor easy to cross on foot.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jomelni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
129 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed March 10, 2013

This Hotel does not have a real focus on any type of guest. It is not intended for families, couples and specially not for business travelers. The rooms are big and not functional. They want to make us feel as if we were at an old hacienda in Mexico, but this only makes the room dark, with uncomfortable furniture, very little amount of outlets and even a few steps that could make you fall if you walk at night with no lights.

The bed is not very comfortable, the desk is not ergonomically good, and the chair intended to work at the desk is very uncomfortable.

The gym has very few machines and the pool is just for fun, its like a big bath tub.

The restaurant has very few options, all of them very expensive. If possible avoid it and go eat somewhere else.

During breakfast there is no buffet and the service is very, very slow. If you need separate accounts at the restaurant expect long delays.

My room had a view to the service area, not the type of view you expect on thi category of hotel.

The shower is terrible, the courtains are made of cloth instead of plastic and you end with a pool of water in the bath room floor.

However, a good thing that happened to me was that when I complained about the size of the pool, they were kind enough to take me to the Camino Real (another hotel) to use their pool and then picked me up without any cost.

In general, I do not recommend this hotel on a price/benefit scope.

Room Tip: Avoid rooms with a view away from the main garden
See more room tips
  • Stayed March 2013, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MPM_WORLDWIDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michigan
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 29, 2012

This hotel and grounds were lovely. We won a wonderful 4 night vacation from Don Julio Tequila and our first 2 nights were in Guadalajara. We saw very little of the city so can't comment on the location of this hotel. The room was nicely appointed and very clean. There was NO nightly turn down service which surprised us. The bathroom had hairdrier and shoe polisher!

The courtyard and lobby areas had beautiful art, and furniture. It felt as if we were in someone's beautiful hacienda. The small pool is a quiet oasis, not sunny and no hot tub.

We had a fun dinner for the group in the courtyard and small conference room. It was a Mexican Buffet and very good. Breakfast service was slow the morning that did not have buffet but service is very friendly and the wait staff wants to please their guests.

I would not recommend this property for small children who need to be entertained.

Room Tip: Our room was on the first floor in the main building across the courtyard from the restaurant. We c...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank deeMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanzania
Level Contributor
143 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed November 26, 2012

as a frequent traveller, i usually compare between hotels i'm visiting and sometimes even search for faults or 'hick ups' in hotel facilities and services, this is one of the hotels i DID NOT find one single hitch/fault ! the hotel has fantastic facilities, each corner of the hotel is very clean and neat, the staff are very welcoming and helpfull beyond expectation, the vallet parking can not be more efficient, the food is delicious, fresh and nicely presented.
the hotel interior deco and gardens are very pleasant and fun to go around.
the hotel prices are quite reasonable for the return and the rooms are super comfortable, if you are visiting #Guadalajara , THIS IS THE PLACE TO STAY , NO DOUBT !

Room Tip: all rooms are superb.
See more room tips
  • Stayed December 2011, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Shay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Guadalajara hotels
0.9 mi away
Hotel Demetria
Hotel Demetria
#28 of 122 in Guadalajara
4.5 of 5 stars 127 reviews
0.9 mi away
Villa Ganz
Villa Ganz
#5 of 122 in Guadalajara
5.0 of 5 stars 283 reviews
1.7 mi away
NH Collection Guadalajara Providencia
Show Prices
Show Prices
Show Prices
1.6 mi away
Camino Real Guadalajara
Camino Real Guadalajara
#53 of 122 in Guadalajara
3.5 of 5 stars 205 reviews
0.9 mi away
Casa Fayette
Casa Fayette
#30 of 122 in Guadalajara
4.5 of 5 stars 57 reviews
1.7 mi away
Grand Fiesta Americana Guadalajara Country Club
Show Prices
Show Prices
Show Prices

Been to Quinta Real Guadalajara? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quinta Real Guadalajara

Property: Quinta Real Guadalajara
Address: Avenida Mexico 2727, Guadalajara 44690, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Guadalajara
#22 Romantic Hotel in Guadalajara
#24 Business Hotel in Guadalajara
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quinta Real Guadalajara 4*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Travelocity, Booking.com, Priceline and Odigeo so you can book your Quinta Real Guadalajara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quinta Real Guadalajara Hotel Guadalajara
Quinta Real Hotel Guadalajara
Guadalajara Quinta Real Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing