This is a hotel with so much ‘fluff’ that they forget the basics! Upon arriving the staff will offer you a complimentary Margarita (not bad). Next you’ll walk through their gardens to get to your room. The gardens on the property are very well maintained and feature artwork from Sergio Bustamante. The suites are very nice and cozy (hacienda style). The bathrooms are spacious and very clean. I thought that the Hermes soap bars were a nice touch… but the pretty pink panties left in the room will be what I always remember!
I arrived at approximately 11pm. When I entered my room it was hot and steamy. I contacted the front desk when the room hadn’t cooled down in almost one hour. A custodian came to the room after about 15 minutes and tried to work on the AC (after midnight). I had to ask to be moved into another room so that I didn’t have to wait any longer.
I unpacked then made my way to bed and found 2 pair of women’s panties bedside. :0(
In the morning there was no water in the bath tub. When I turned the faucets on, the plumbing rattled violently.
When I returned that evening, the room had been serviced. Everything was clean and neat… and left on a chair for me were the panties I had thrown in the trash!
This management is obviously very proud of the hotels environment. Unfortunately they’ve focused so much on extra fluff that they’ve forgotten about some of the most basic details!
Oh and let’s not forget NO wi/fi! At $215 USD per night… it’s amazing they can’t spring for complimentary internet!? For all those who say this is the Best In Guadalajara… Please! You need to keep looking.
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- Also Known As:
- Quinta Real Guadalajara Hotel Guadalajara
- Quinta Real Hotel Guadalajara
- Guadalajara Quinta Real Hotel