This hotel is in the centre of downtown close to many tourist sites. The hotel is inexpensive and the staff were OK but not fantastic. Although we had made our reservation through a travel agent the hotel had no record of it, even after I produced a receipt of payment. It required a call to the travel agent who rectified the situation with the hotel. The room was adequate and clean but all floors are ceramic so you can hear any one above you walking around unless in bare feet or soft soled shoes. The bathroom had a terrible musty smell to it . The linens were clean and adequate as was the bed. TV was adequate. Restaurant breakfast was good and inexpensive but most staff only speak Spanish - not a complaint but just an awareness . Not sure if I would say here again - perhaps if the bathrooms were upgraded and not just painted.
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- Also Known As:
- Universo s a Guadalajara