Stayed here for my first night of a trip through Guadlajara on the way to Ajijic for the Day of the Dead festival. Upon arriving we experienced a good check-in process and learned the elevators were out. After waiting 40 minutes, we got into an elevator that took us halfway to floor and trapped us on floor 10. We had to find the staff staircase and walk the remaning 8 floors (with 60 pound packs on our back). There was no one around who could guide us through this process, we had to figure it out all be ourselves. They need more English speaking customer service employees. The room was clean and the bed was comfortable. The breakfast buffet was good.
- Official Description (provided by the hotel):
- Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center. Hilton Guadalajara has 450 rooms, all featuring wireless high speed interne, remote control, cable television, computerized air conditioning, security box, 2 telephone, two lines, and magnetic card door locks. 24 Hour In-room dining & Meeting Facilities. Restaurants:Los Vitrales & La Reforma Uno Cantina Restaurant. ... more less
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- Also Known As:
- Hilton Guadalajara Hotel Guadalajara
- Hilton Hotel Guadalajara
- Guadalajara Hilton Hotel