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“Definitely not up to Staybridge standards....”

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Staybridge Suites Guadalajara Expo
Ranked #49 of 131 Hotels in Guadalajara
Reviewed August 21, 2012

This seems to be an old independent hotel that recently became affiliated to Staybridge.
The hotel is good, location is good, value is good, but definitely has nothing to do with other Staybridge properties that I stayed in throughout the U.S.

  • Stayed: June 2012, traveled with family
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2  Thank MauriceMauricioS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Guadalajara Expo, responded to this reviewResponded September 11, 2012

Dear MauriceSuarez,

Thank you for your recent stay with us and reviewing our property. I am pleased our location suited you well and glad you found our hotel to be of good value. Please accept my sincere apology for falling short of your expectations. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and I hope you give us a chance in the future to show you how great our hotel is.

Regards,

Joel B
Case Manager
IHGCare

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29 - 35 of 83 reviews

Reviewed August 11, 2012

We stayed at staybridge in Oct 2010.Its a nice place within walking distance to Plaza de sol shopping area.We stayed in a one bedroom suite.The breakfast spread has limited vegetarian option,not that i am a vegetarian but had ample varieties of pork.
Hotel had a decent gym with a business centre to check Emails,happy hours with wines,heated pool with barbecue.The staff has difficulty in understanding English.Overall good value for money.

  • Stayed: October 2011, traveled as a couple
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Thank travelfreak_me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica A, Director de Relaciones con Clientes at Staybridge Suites Guadalajara Expo, responded to this reviewResponded May 4, 2017

Dear travelfreak_me

Thank you for your comment and for choosing our hotel.
We are proud that you have enjoyed your stay and hope to have you again as a guest in our hotel.

Now we have a team that speaks English, Spanish and Japanese.

We hope to see you again soon

Regards

Hotel Staff

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Reviewed April 3, 2012

I have stayed here several times. Each time has been for 2 week stays. This is my first time since it has been redone as a Staybridge Suites. I have no complaints at all. I was in a one bedroom suite with a living room and kitchenette that allowed for cooking (or not) and the refrigerator certainly allowed for options. It is across the way from a Mall that had a variety of eating places (Starbucks, ice cream, sandwiches, VIPS, Pizza, etc.). It is a within a short cab ride to more upscale eating establishments. The breakfast was more than adequate. Nothing fancy.I did buy some cereal at the supermarket and bring it to breakfast as they did not always have Bran Flakes! The Supermarket (Soriana) is in the mall so it is easier to buy some food if you do not want to eat out. It also has a small gym with an elliptical and bicycle. The Internet was easy to use and I had no problems wit it ( a major concern of mine). Desk people were helpful and nice. All in all it was a perfect place for me to stay.As other viewers have said, it is close to Tlaquepaque (30 min tops each way - about $12 each way). We went in the morning twice and had lunch and returned as I had to work by 2pm. Noise was not an issue for me - maybe I have stayed in much noisier places.

  • Stayed: March 2012, traveled on business
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1  Thank larlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica A, Director de Relaciones con Clientes at Staybridge Suites Guadalajara Expo, responded to this reviewResponded May 4, 2017

Dear larlen

Thank you for taking the time to share your experiences with us. We are proud to know that our staff made your stay enjoyable.

We hope to see you again soon.

Regards

Hotel Staff

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Reviewed February 11, 2012

My stay it this hotel was pleasant, I stayed over three nights and I really liked the room, cleanliness and the hotel location near to a commercial area. The breakfast was averages with some hot options. What I didn't like about the stay was the noise level at the room, I was able to hear all the noises from the room above mine, and traffic can be heard also even if I was about the fifth floor.

  • Stayed: October 2011, traveled on business
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Thank Blur_78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica A, Director de Relaciones con Clientes at Staybridge Suites Guadalajara Expo, responded to this reviewResponded May 4, 2017

Dear guest, Blur_78

Thank you for taking the time to write your comment about our hotel which are essential to improving our service.

We hope you give us the opportunity to serve you again.

Regards

Hotel Staff

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Reviewed January 8, 2012

I've stayed at this hotel five times in the past two years, but have waited until now to write a review about it. My experience has been very positive, with a few minor criticisms.

Pros- comfortable and clean; located near restaurants, shops, taxi stands and buses; staff is friendly and helpful; breakfast is good; and the hotel has AC

Cons- traffic noise is bad, but somehow i got used to it--the higher the floor, the less you hear it; internet connection is always available but not always fast. If you´re here for tourism, the sights (especially historic downtown, the center of Zapopan, and Tlaquepaque are quite a ways (5-12 dollar taxi ride).

I gave it five stars because I always manage to get a 1'bedroom studio for less than a 100 dollars. I buy my groceries at the nearby Soriana and cook in the room. It´s a good deal, really. I haven´t had any of the problems some of the previous guests have had, and have stayed in this hotel for more than 30 nights over a 2-year period.

Room Tip: Ask for a room facing Plaza del Sol and as high up as possible (those are quieter rooms)
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  • Stayed: December 2011, traveled with family
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1  Thank Hansblix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica A, Director de Relaciones con Clientes at Staybridge Suites Guadalajara Expo, responded to this reviewResponded May 4, 2017

Dear Hansblix

Thank you for taking the time to share your experiences with us. We are very happy to know that our staff made your stay pleasant.

We hope to see you soon,

Regards!


Hotel Staff

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Reviewed December 1, 2011

Great location in Guadalajara - a short trip gets you to Tonala, Tlaquepaque or downtown. Across the street are great restaurants, an underground 12 screen movie theater and an underground casino. Next door is a huge mall with something for everyone.

Valet parking is free. Staff is friendly and efficient. Breakfast is very enjoyable. The Fitness Center is perfect and there is tons of open space for just sitting and relaxing.

Room Tip: Room 300 (and probably 400, 500, etc.) are a little larger than other rooms due to the building desi...
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  • Stayed: November 2011, traveled as a couple
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1  Thank jojoishere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica A, Director de Relaciones con Clientes at Staybridge Suites Guadalajara Expo, responded to this reviewResponded May 4, 2017

Dear Guest, jojoishere

We appreciate your comments about our hotel. It makes us feel proud to cater to the needs of our customers in the best way we can.

If you are coming back to our city, do not hesitate to call us.

Regards

Hotel Staff

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Reviewed November 9, 2011

Okay quite simply a good hotel, always very clean in the rooms and lobby, nice firm bed and good basic linen, Good pool although its not for relaxation as the yet another of Guadalajaras insanley busy streets is right next door. Only critisim is the non sound proofness of the main room door - absolutley no chance of having a conversation without it being overheard by everyone! as for the area its extremly good for access to the Mall and surounding restaurants. particular highlight is the family run pizza place at the far end of Plas du sol next to a chinese buffet. Oh and number one rule Dont drink the tap water!

Room Tip: rooms 200,300,400,500,600 are all great rooms very big
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  • Stayed: September 2011, traveled on business
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Thank CharlieDogUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica A, Director de Relaciones con Clientes at Staybridge Suites Guadalajara Expo, responded to this reviewResponded May 4, 2017

Dear Guest, CharlieDogUk

Thanks for your comments we hope you give us the opportunity to serve you again.

Call us if there is anything we can help you with.

Regards

Hotel Staff

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Additional Information about Staybridge Suites Guadalajara Expo

Address: Avenue Mariano Otero, 2682, Guadalajara 45050, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 131 Hotels in Guadalajara
Price Range: $89 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Guadalajara Expo 3*
Number of rooms: 117
Official Description (provided by the hotel):
Staybridge Suites Guadalajara Expo offers you a cozy stay for short trips and long stays of today's executives. Although what really sets us apart is the comfortable, modern and useful facilities we offer to facilitate long stays as well as a team that will give you a friendly attention with kindness, all with the warmth that our environment represents at home, which makes Our guests are themselves and we are part of their family. ... more   less 
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