Casa Loma Bungalows are in a great part of Zihuatanejo, but we did not receive what their website described. Online my husband and I saw a beautiful and charming bungalow in a part of Zihuatanejo that I especially love. It appeared and was presented to be secluded and comfortable. Yes, it was pretty, but our stay there was miserable. Mosquitos swarmed us at night through the holes on the mosquito net, cockroaches visited us from the bathroom and the patio was on a little dirt path that gave anyone easy access to the place. This was definitely beyond rustic!
We had to find other accommodations after the first night or our trip would be ruined. We found a wonderful little casita close by and stayed there the remainder of our time. Sadly, we had paid for three weeks of lodging at Casa Loma before the trip. The manager said the owners were in L.A. and only they could refund us anything. I e-mailed the owners when we got home and they were curt and rude to me. They refused to refund us any amount. We were in Zihuatanejo during the low season and no one else was staying in the section of apartments that we had rented, yet they wouldn't give us back one penny.
Perhaps their bigger bungalows are better as some reviews seem to imply, but I would never want to do business with such greedy and deceptive people. Zihuatanejo is one of my favorite spots in the world and there are plenty of awesome places to stay there. Don't get ripped off by these people.
- Also Known As:
- Casa Loma Bungalows Hotel Playa La Ropa
- Casa Loma Hotel