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“Fantastic Time in Zihua!”
Review of Embarc Zihuatanejo

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Embarc Zihuatanejo
Ranked #9 of 77 Hotels in Zihuatanejo
Certificate of Excellence
Reviewed August 28, 2013

We spent a week in the 3 bedroom villa. The villa was amazing. The staff is wonderful, so helpful. The Sunday brunch at Zi and lunch at the Surf Club were great. The only downside was that the restaurant was not open for dinner as it is off season in Zihua. There are many excellent restaurants within walking distance. The beach was a fun, safe place to swim if you want a change from the pool, which could get crowded during high season. Bring bug spray for the mosquitoes and request that they spray your room daily if you get a bite - once we did we were fine.There are a lot of stairs, but you can have the guys at the from desk take you areound in a golf cart if they are too much. There is a small fitness center, washers/dryers which are free of charge and free WiFi. During off-season a massage is about $20 at the resort and in the massage tents on the beach - Love it!.

Room Tip: Ask for a room facing the ocean and a large balcony. I believe that most are.
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  • Stayed: July 2013, traveled with friends
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2  Thank NYGirlLovinTheBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 10, 2013 via mobile

A bit pricey, and I think things like using the kayaks should be included in the price, but a lovely place to relax. Excellent staff!! Very good food and drinks with great service. Rooms are fabulous. Be prepared for stairs!!

  • Stayed: August 2013
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4  Thank traveller4760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013

I stayed with a friend in one of the two bedroom villas this past June. The resort is beautiful, though room location is important to optimize this aspect - go for the full ocean view!

Service was usually excellent with a couple of small glitches. We did not get consistently good service in the restaurant (waited over 30 minutes for our simple breakfast one day when they were not busy). We also paid for and left 13 postcards with the front desk to be mailed and 7 weeks later, not one has made it to its destination.
Housekeeping did an excellent job each day but the room was a bit dated and we had a leak in the kitchen, worn bathroom fixtures, and wood shutters that did not close when they should have - this made it feel a little less clean.

The beach is public but we loved that aspect. Also, down the beach is where the end of the movie Shawshank Redemption was filmed (as a big fan of the movie, this was a nice bonus).

The town was really nice. We went down to the basketball courts to watch the local children dance. We ate at Bandidos and had a great time dancing salsa there!

  • Stayed: June 2013
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1  Thank Travelgirl1978_127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013

We just spent a week here and the only downside was the restaurant was not open at night due to the slow season but that made us visit around and we found a great pace a quarter mile away called The Sunset Grille which is a must as Gabbie will make you the most amazing salads and dinners right in front of you!
The construction next door is non existent as they went bankrupt we heard. Stairs yes so many and how I stated in shape!!!! Excellent breakfast, excellent lunch and a romantic dinner on the beach with my husband thank you Pedro!!!!
Service was great and helpful.
Pools were clean and wonderful and beach was clean and water and waves just right.
Our room was amazing, clean and comfortable
We will be back again!
If you scuba dive must call Pako at adventure divers Zihuatanejo!!!!

Stayed: July 2013, traveled as a couple
3  Thank Pamelia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

Let me start by saying that I considered give the hotel 4 stars instead of five because only the bar restaurant is open after 1 PM (then only until 7), but all the other elements of a wonderful vacation overshadow that glitch.
This was our first visit to Zihautanejo and we fell in love with it. The whole area is a lovely place for a quiet vacation, which is what we were after. I booked through Marriott (Interval) and just got lucky landing in Club Intrawest there instead of some rowdy, crowded hotel in Ixtapa (where we wasted two hours one day looking around).
Built on a hillside on the bay, every room in seems to have a great ocean view. Our room was a modern one bedroom with a kitchen, 2 bathrooms, a cold tub on the deck and even an extra shower on the deck overlooking the ocean. It took a while for the water to get hot, but I can't think of a single other criticism.
The staff was great; friendly, helpful and clearly enjoyed working there. Eloy was the bellman who helped us our first night there and seemed to be on duty every time we needed something. I don't think I ever saw him or anyone else there without a smile and a warm, "Hola!!"
Marie is the manager and also seems to work 24 hours a day. She has a comfortable style with her staff that reflects in the enthusiastic way perform their duties. She gave us her personal email when we left so we could request the same room next time we visit.
Every day at about 3:45 fun bartender David blows the happy-hour horn (Sounds like some kind of a sea shell instrument, but it looked like a trumpet). No matter, it effectively called guests together for a 2 for 1 social hour (or 2) at the pool bar. I found this charming and effective and we met some very friendly folks there from all over the world.
The food there and in the main restaurant are the same, I think. Everything we had was excellent, but I found the salsa (with just a touch of habenero) was especially good.

The hotel had at least 8 excellent adjacent restaurants in easy walking distance.
The beach was a fun, safe place to swim and a gathering place for some local families.
In 7 days we saw only 3 peddlers on the beach and each was at least 75 years old (someone said peddling on the beach was illegal). In town we saw none... no children selling gum... nothing. Also, surprisingly, we actually had a few people in the town thank us for being tourists to their town. After the airport there were zero solicitations for timeshares or any thing else. It was wonderful.
Except for our wasted day trip to Ixtapa (cab fare about $10 USD) every other place we took a cab was around 40 pesos (less than 4 bucks).
So if its peace, lovely surroundings and friendly people happy to help you any way they can, it would be hard to do better than Club Intrawest at Zihuatenejo. And no, I am not an owner there, but I do own some time with Marriott.

  • Stayed: July 2013, traveled as a couple
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2  Thank Garry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

We stayed here from June 29th until July 6th. We did an exchange with Interval. Overall, we had a wonderful time, and I would return!

The property and the staff: The property is beautiful. We felt very safe. The beach does have some debris, but they try to keep the seating area that belongs to the Club clean. The staff is wonderful! Thanks to all of the staff working that week for being so accommodating and friendly. Special thanks to Dennis, Louis, Miguel, and Jesus (who was particularly helpful before we arrived…he answered lots of questions for me about the area and the property through email…he also checked us in). The pool area is really nice. I can see how people do not get a seat if they are there for high season. Since it was low/off season we did not have a problem.

The beach: I thought that the water would be clearer, but I guess not because of the rock formations that are to the right of the property, and maybe just the Pacific side in general. Las Gatas was much clearer and calmer. There are people on the beach trying to make a living. Just say no thank you if you are not interested and keep walking. No need to get upset about it or to be rude.

Rooms: We stayed in room 204. It was a 2BR 3BA partial ocean view. Partial view is what Interval members receive unless you pay for the upgrade. The rooms have a lot of space. The kitchen area was stocked with enough supplies to make many meals in the vacation home. We went out for dinner most nights, but easily made breakfast and lunch in the room. They “tidy” your room each day and Eva (don’t forget to tip your housekeeper) was amazing each day that she came to “tidy.” Mid week they do a full service with towel replacement and sheet changes. There were 4 of us and we had plenty of towels. Don’t forget your cute creation on the bed is made out of towels. Just a suggestion: take a photo of it and then take it apart if you need those towels. We didn’t have to do that since we had 3 bathrooms. The rooms are dark because there is not much overhead lighting but there are several of lamps. We normally had the terrace doors open if we were in the room, but close them at about 6p because the bugs like to come in. There is a hot tub looking pool on the terrace, and they do clean it throughout your stay. Ours was cold, but great to put your feet in at least.

Speaking of the bug: Yes, there are bugs. Take bug repellent. They are not bad they are just there. They will fumigate upon request. Not sure how often they do this if not requested, but they came one time while we were there. They gave us a call the day before to let us know they were coming. We never requested fumigation. People said that the bugs were a problem. I don’t think that they are a problem…we used OFF everyday to avoid issues. I still had a few bites, but nothing to make a fuss about. Take some repellent.

Food and Things to do: People talk about the resort closing early in the evening. The bar closes at 6:30ish. There are plenty of place to eat in town. We made some food inside of the room, but we went out a lot too. Go to the grocery store Comercial Mexicana it is a 50 peso taxi ride and they have EVERYTHING that you will need. One stop stopping! Out to eat we went to…
Banditos: we went twice very great food
Zi: Sunday brunch at the resort was awesome $12 per person
Patty’s: is a walk along the beach to get there
Casa Cuitlateca: is a short taxi…great views…the food is just ok.
Otilia: If you fish with Julio’s Tours you can have your fish cooked for you here for only about 50 pesos.
Dominoes Pizza: yes there is one that delivers…it’s not good in the States so I have no clue why we thought it would be better in Mexico.
Vivian Las Pizzas: This was not good…don’t waste your money. Dominoes was better…and they say Jungle Pizza was the best but they were closed.
House of Pancakes: Why didn’t we find this place earlier? It was VERY good. Go here for sure for breakfast. I think they have lunch too.
Ill Mare: Very good Italian food with a great view. You can walk there from the resort.
La Perla: A walk down the beach from the resort. They have a good BLT when you are ready for a change in food. Good drinks too. We heard that they have a good happy hour, but we did not go to that.

There is also shopping at the markets and many different tours/excursions. Las Gatas beach is a water taxi away. I would recommend fishing with Julio’s Tours. It was a great experience! For nightlife take a taxi to Ixtapa there is a Senor Frogs and a place name Christy’s (maybe Christine’s). They are close to one another.

Extra Stuff and things that I wanted to know: Pack light they have a washer and dryer for free on the property. There is free Wifi. The massage at the resort is $20 (200 pesos) and it is worth it. There is a massage hut close by for the same price but I found the one at the resort to be more relaxing. Yes, the ocean is loud when you are sleeping. Just think of it as a free sound machine. Yes, there are a lot of stairs, but they are so accommodating that they will drive you up and down the resort in the “limo” golf cart. We took the stairs for a work out some of the days. There is a fitness center. It is not huge, but between that and walking the property you should have no worries. There is happy hour at the bar 4-5p I think. You do not have to wait until the end to pay your room charges. As a matter of fact they take pesos so you can pay at the bar etc. with pesos and not have room charges. My suggestion is to either pay your tab throughout your stay or just pay in pesos through out. That will take away the shock factor and the wrong bill/charges that people seem to experience. We did not have any problems with our bill, but we did not wait until the end to pay for it. And when we had pesos we paid right then and did not let them charge it to the room. We also asked for a copy of all receipts. If we did do room charges we always left a cash tip.

So, once again overall we had a great time. We would return here for sure!

  • Stayed: June 2013, traveled with friends
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9  Thank jontiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

Club Intrawest offers you an authentic piece of Mexico in the luxury of a beautiful resort. Zi, the town, is a short 10 minute walk away. Great restaurants, lots to see and do, but the Club also offers a great menu for those days you just want to relax at the pool and chill. Special evenings which offer succulent buffets at the beach are a must try. The only inconvenience for some will be the stairs. There's lots and lots and lots. After all, the Club is built on the side of a mountain, so expect some cardio exercise. If you have trouble walking or have a wheel chair, this is definitely not for you. Otherwise, go to this Club and enjoy. We loved the panoramic view from our unit. Something out of the "Rich and Famous".

Room Tip: The one bedroom units facing the ocean are spectacular!
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  • Stayed: March 2013, traveled with family
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1  Thank AugerP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embarc Zihuatanejo

Address: Camino Escenico a Playa la Ropa | Zona Hotelera, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Zihuatanejo
#7 Spa Hotel in Zihuatanejo
#7 Family Hotel in Zihuatanejo
#15 Romantic Hotel in Zihuatanejo
Price Range: $159 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embarc Zihuatanejo 4*
Number of rooms: 63
Official Description (provided by the hotel):
Oceanfront Villas on the Mexican Riviera Club Intrawest is a private vacation club. From time to time, Guests are invited to stay at the Club on a nightly, cash basis. The Club is located on Playa la Ropa – the most exclusive beach in Zihuatanejo. Vacation Homes cascade down the hillside offering panoramic views of Zihuatanejo Bay. Enjoy casual dining by the infinity pool or in the restaurant under the giant palapa roof. Club Intrawest – Zihuatanejo reflects its spectacular oceanfront location in a stunning open-air design and innovative architecture. Terraces offer sweeping ocean views from every angle. Uniquely designed villas feature hand-cut tiles, wood furnishings and bright fabrics, all locally crafted to reflect the rich culture of the region. ... more   less 
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Also Known As:
Club Intrawest - Zihuatanejo Hotel Zihuatanejo
Hotel Intrawest Zihuatanejo
Intrawest Zihuatanejo

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