My husband and I spent three nights at the Viceroy at the end of October (quiet as this is not high season). This was our third time to the area, but the first at the Viceroy.
I arranged for a one-way airport transfer through the hotel. After a short 20-25 minute ride, we were met upon arrival at the hotel by the rooms division manager, who gave us a quick tour of the property before showing us to our room - Lagoon Suite 16. It was a very spacious suite (1st floor) with a plunge pool on the terrace overlooking the lagoons.
Rooms: There are a total of 70 guest rooms and suites at this property. I did take a tour of the rooms and did get a chance to see all of the room types except for the penthouse and presidential suites (occupied). The 35 guest rooms (garden superior, superior, and deluxe) are a part of the original hotel and are painted in yellows and oranges with floral detail and Mexican art. The manager advised that there are plans to re-paint these rooms white. The 35 suites (lagoon, garden, beach, penthouse, and presidential) are decorated in either vibrant colors or an off-white adobe style. All suites have private plunge pools on their terrace or balcony (heated upon request). A few of the deluxe rooms also have plunge pools, although this is not listed on their website. All accommodations include complimentary wi-fi and there are iPod docking stations (no charging capability). There are no coffee makers in the rooms, but there is a nice amenity - the hotel delivers coffee or tea and pastries every morning at the time of your choice (between 7a-9a). This is offered complimentary to all guests of the hotel.
Dining: There are two restaurants (both open air) – La Villa and La Marea – as well as room service. Our rate included daily breakfast, which was served in the La Villa restaurant. There was a different special every morning along with other tasty Mexican favorites and we had our choice of anything on the menu. We did eat at La Marea one evening (La Villa was closed) which offers more of a Mediterranean style cuisine. Otherwise, we ordered room service dinner which was delivered promptly after ordering!
Activities: There is a spa, tennis courts (which were being re-surfaced), and a fitness center. I don’t have much to say as I did not use any of these facilities. The hotel offers cooking classes as well as other excursions in the area.
Pools/beach: There are two pools – a family pool nestled within the property and an adults-only infinity pool overlooking the beach. If lounging on the beach, there is a flag attached to the palapa – just raise it for service! There are vendors that walk along the beach, but they were not pushy and they would continue on their way with a quick "no thanks."
Staff: The service and staff were really great. Most remembered our name by the second day as well as what we liked to order!
Overall, the hotel had a laidback luxury feel to it. We really enjoyed our stay and would recommend it for anyone wanting to visit Zihuatanejo.
- Official Description (provided by the hotel):
- Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Villa del Sol Resort, Zihuatanejo, A Destination Luxury Hotel ocean views across a tranquil beach. Relaxed contentment is made complete with award winning Mexican as well as Pacific Seafood cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service. ... more less
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- Also Known As:
- The Tides Zihuatanejo Hotel Zihuatanejo
- The Tides Hotel Zihuatanejo
- The Tides Resort Zihuatanejo
- Villa Del Sol Zihuatanejo
- Tides Zihuatanejo