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“Great location, awful administration”

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Villa Hijos del Sol
Vancouver
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location, awful administration”
Reviewed December 1, 2009

My wife and I were married at Villa Hijos del Sol. The location was perfect and the wedding was a great. Unfortunately, though, we booked the location through Francisco Ibarra and he was really awful to deal with. We found him to be surprisingly irresponsible, unreliable, rude, and totally inconsiderate of what was a very special day and event for us.

He showed up with a crew of men to work at the site just two hours before our ceremony began. They had made an awful mess by the time that we arrived and this delayed our set up and forced us to seek assistance from some of our guests who arrived early in order to get things as ready as possible before the ceremony began.

His timing for demanding payment was also totally inconsiderate, as he did this just as our fathers were heading up to speak.

As the reviewer above stated, he also added additional charges to the contract, several of which seemed awfully shady upon further consideration and evaluation of the service that he provided.

It's difficult to come across as an objective and level-headed person when writing what is unfortunately a very negative review. To that end, perhaps it's worth mentioning that the Minister who conducted our ceremony did a wonderful job, and we were also thrilled by the DJ that we hired. In fact, thanks to some of these individuals and our family and friends who lended a hand so that we could all focus on what really mattered, it was indeed the best day of our lives. However, it could have been far less stressful had it not been for Francisco.

Because of some early warning signs, we approached our dealings with Francisco with a great deal of caution and went back and forth with the contract several times until we were satisfied. Nonetheless, he ended up severely disappointing us in the end. I have to recommend that as beautiful as this location is, I would not recommend booking it with Francisco Ibarra. He's not he owner, so If there is some other way to make the reservation, it could work out fine. Otherwise, I would recommend searching for another location.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
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3 Thank dbb81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Any
English first
austin tx
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 9, 2009

My son and his wife were married at this hotel. Price on web clearly states $2000. USD to rent Venue for the day, Rather high, but was worth it, was very beautiful location..however, the actual price we had no choice byt to agree too was $2300. USD. we paid 1/2 up front, & recieved a receipt for balance due, manager showed up at the wedding to get the balance of 1300. USD, which was ok, if he had not brought along new client's to view area, & bring a new receipt signed only by him for a balance due of $1800. USD. He was very arrogant, rude, demanding, & as far as I am concened STUPID! I told him I would notify the Tourist Police & that was the only reason he finally took the original price & left. I would suggest to find another location, because a contract means nothing to this business man!! There are plently if beautiful place in this area to marry, but not here!

  • Liked — the wedding
  • Disliked — managment
  • Stayed January 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
2 Thank lllf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Villa Hijos del Sol

Property: Villa Hijos del Sol
Address: Playa Larga, Zihuatanejo, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Hotel Style:
Ranked #38 of 60 Specialty Lodging in Zihuatanejo
Number of rooms: 5

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