My partner and I stayed at Casa Cupula in late March, 2009 as part of a large birthday celebration (we were about 85% of the room capacity just for us). We were excited about visiting PVR and Casa Cupula in particular since we'd heard how luxurious the property was.
PVR was a mellow place with a unique vibe. The hotel is a good distance from the old part of town which is where the charm and 'action' is, but walkable at all times of day. Night time is a bit treacherous as you have to walk in a ditch along a high trafficked road - in the dark - but if you are sober enough you'll be fine. If not, take an inexpensive cab. You can definitely walk to/from the beach in the old town, but you wouldn't want to run back and forth every hour...it's too much of a hike.
I've waited 2 months to review this hotel, as I've hoped to mellow. Unfortunately, my memories remain pretty blah - the property itself was a bit of a letdown. We were in Casa Sevilla which is not even officially the hotel. Not without it's charms, the room was far from luxurious. We were discouraged from running the airconditioning all day long, but when it wasn't on the room had a bad mildew smell. Also worth noting is that luxury to me means no dusty surfaces, no scratchy towels, and no bars on windows. Maybe other people have different standards. I felt compelled to lock my room door AT ALL TIMES which also does not make me feel like I am in a luxury environment. Our room opened up to a community pool which also creeped me out - as did my next door neighbor who quickly befriended a homeless youth who stayed in his room the entire trip. Enough said..
Certain things are very very nice, such as the newest additions and suites. Certain things are run down, such as the pool chairs / cushions / etc. Again, not luxury.
Luxury to me also means peace and quiet - which is something you will find very little of from 8AM - 6PM every day but Sunday, as construction on the other side of the "canyon" is loud and non-stop. It's not the hotel's fault that condos are being built, but it is still annoying.
The most outstanding thing I remember was the service from the restaurant staff - from Elliot the chef (most accomodating!) to the server guys knowing our names, that part was a pleasure. They really know how to upsell food product, meaning before you know it the food and drink bills will really add up. Sometimes you don't feel like walking to town where delicious food at nice places (not street carts!) is half the cost. Buit prices aren't these guys' fault and they were really great.
The concierge wasn't as good as hyped - our boat tour started way late, and I had to BEG to be taken to the airport on time using hotel arranged shuttle service (paying a higher price than originally quoted, by the way). Another complaint is that we were promised free admission to some nightclubs that never materialized. $5 or $10 US later I really don't care but it's the principle that counts - please don't promise something if it isn't true. Apparently this wasn't an isolated incident.
I would say the experience could have been better. If I were to return to PVR and stay at the old part of town, I'd probably stay at this place - but only because the other hotels (like Blue Chair) seem undesirable. But I think I'd rather pay a little more money and stay at a true luxusy hotel in the new part of town. Basically, just because this is a gay themed hotel, I don't think we should compromise on what constitutes true luxury. I think too many reviewers below gave the place great reviews only because they were google eyed because they were on vacation, or don't get out much.
Either way - have fun, just manage your expectations. I wish I had!
- Official Description (provided by the hotel):
- Casa Cupula is one of the most luxurious boutique hotel resorts in the world, welcoming gay men, lesbians, and friends of our community. We offer the services of a five-star mainstream resort in four boutique properties: Casa Cupula, luxurious Villa Sevilla (great for groups), Private Residences and Owner's Villa. Gourmet food compliments four pools, a gym and sophisticated modern design. Located in Amapas, walking distance to gay beach clubs, nightlife, restaurants and cafes. ... more less
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- Also Known As:
- Casa Cupula Puerto Vallarta
- Casa Cupula Hotel Puerto Vallarta