My fiance and I decided to hold our wedding in Puerto Vallarta (without ever having been before) and were recommend to Costa Sur by a friend. Upon reaching out to the hotel and arriving for our wedding Mabel, Gelsey and the staff took excellent care of us. They set up a pre-wedding visit to sample everything and pick out our decorations and made sure we were comfortable with everything.
The staff for the hotel is small, so don't expect it to be like a huge resort with people running around everywhere to serve you, but they are extremely friendly, helpful and will remember your room number and drink when they get to you.
We changed the time and location of our wedding 2 days prior to the ceremony and Mabel was quick to accommodate our needs without questioning. The wedding ended up wonderfully and all our guests can't wait to go back for our anniversary.
We can't thank them enough!More