We traded our timeshare week to come here. As others have said, its location is great, the lagoon is wonderful for swimming and OK for snorkeling. We found the unit to be clean, but a little outdated. Costa Sur still uses keys for the doors and safe instead key cards and keypad. Not a deal breaker, but it's been a while since I've had to carry keys around in my pocket. Beds and pillows were very comfortable... so much so that it was hard to get out of bed in the morning!
One of things I LOVED about this place was the view, the sound of the waves, and the ceiling fan. There is nothing quite like a mid-afternoon nap with the door open, listening to waves, and the fan keeping you cool. We didn't use the AC at all.
I was very impressed with all of the staff, but one (more on that later). The concierge was friendly and very helpful, the front desk staff were always willing to help, housekeeping were excellent, and the staff at the front of the hotel always greeted us as we left and entered the building. The one bad experience we had was with a bartender. We were not doing the all-inclusive option, but decided to go to the bar area to enjoy the drink of the day one evening. We asked him for 2 drinks of the day and he kind of snapped, "Only before happy hour" and walked away. Didn't ask us if there was anything else we might want or let us know what else was available. We didn't feel like sticking around after that. I was surprised at this because many of the reviews on here say the bartenders are wonderful.
Upon check-in, there is a timeshare presentation pitch but we just said no, and were never bothered again about it. They also gave us a wonderful map of the area that was very useful.
I think we'd stay here again. Hopefully we'll get served at the bar next time.
- Official Description (provided by the hotel):
- Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Despegar.com, Hotels.com and Jetsetter so you can book your Costa Sur Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Costa Sur Hotel Puerto Vallarta
- Costa Sur Resort And Spa
- Playa Del Sol Costa Sur