The overall experience was barely adequate to say the least. Though the rooms were nice, that was just one contributing factor to the trip as a whole.
The service was terrible. At the restaurant it took a hour at the least to get your food. I've worked in a restaurant before, so I understand the constraints a person has when it comes to number of assigned tables. However, having it take over 1+ hour for a simple order when there are plenty of staff available is nothing short of insulting. Then when my order was screwed up several which ways it took another hour to have it returned to me, cold. (Though it was obviously my previous order 'reheated and resituated'.) The waitress was incredibly rude, with what little English she did speak.
The rooms were average. It was hard to sleep at night with neighbors raging to their party music every night. The cleaning crew, while nice, never seemed to grasp the needed number of towels for the room leaving us ill-equipped. In addition to these other factors, whenever the shower was used the bathroom would emit strange odors that would last long after the steam had dissipated.
In general, this hotel was less than satisfactory.
- Official Description (provided by the hotel):
- Club Regina Puerto Vallarta offers hotel to two bedroom condos right on the beach in the hotel zone. Our pools, lush landscaping, beach, and the Bay all enhance your experience. Puerto Vallarta's beautiful beaches, rich biodiversity, and wealth of outdoor adventure attract tourists from around the world. Traverse Puerto Vallarta’s picturesque Malecon or Romantic Zone; browse the art, jewelry, and handcrafts at the Isla Rio Cuale market; hit the trails on an ATV; or soar through the canopy on a zip lining tour. There’s no shortage of ways to enjoy Puerto Vallarta – let Club Regina Puerto Vallarta be a part of your fantastic vacation. ... more less
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- Also Known As:
- Club Regina Puerto Vallarta Hotel Puerto Vallarta
- Hotel Regina Puerto Vallarta
- Regina Puerto Vallarta