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“Great vacation again” 4 of 5 bubbles
Review of Club Regina Puerto Vallarta

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Club Regina Puerto Vallarta
Ranked #42 of 127 Hotels in Puerto Vallarta
Certificate of Excellence
Cary, North Carolina
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great vacation again”
4 of 5 bubbles Reviewed November 6, 2011

We had a great week at Club Regina. The grounds are beautiful and it wasn't very busy so there was never an issue of getting lounge chairs by the pool. The kitchen upgrades are beautiful; hope they get to the bathrooms soon and maybe get more comfortable sofas. The Westin fence makes walking so far to the pool annoying. There was very loud late night musical entertainment from the Westin on Sat night and again on Fri night which woke us up; we were on the 11th floor; I can't imagine how loud it was for the guests on the lower floors. All in all it was a great week and we enjoyed great meals at the Marina restaurants.

Room Tip: Ask for a room on the upper floors so you have a view of the bay
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  • Stayed November 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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582 reviews from our community

Traveler rating
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    82
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    31
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
California
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed November 4, 2011

The rooms were small but nicely appointed. Our room was a very long walk from the lobby to the elevators and yet again from the elevator to our room. We had a Marina view with a small tub on our balcony which we did not use. The marina restaurants were fairly close and the beach was lovely. One thing that was a bit annoying was the constant beat music by the pool and the private parties in the outdoor disco which were quite loud until after midnight. Not as relaxing as we would have liked.

Room Tip: Ask to be in the main building if you don't want to walk a long way. Watch out for the bat drop...
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  • Stayed April 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank CaliforniaWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed September 24, 2011

This resort is GREAT in every way except the room bathrooms. They are old, rusty, uneven replaced tile, darkened grout, etc. If the bathrooms are important to you, I don't think you would be happy here.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank lovetotravel55229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed September 20, 2011

I stay at this hotel with my family every year, as my uncle owns a timeshare for new years week.
The hotel has great installations, a nice beach, and a great hot tub in every room's balcony.
I only have to advice you to stay away from the timeshare plan, as they tend to oversell the timeshare each year, and it get's harder book a good week every year. Even i f you buy the newest and most complete package, they'll dilute it by creating an even better package the next year.

  • Stayed December 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank YupiYey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed September 12, 2011

Such a great staff- all helpful, friendly, really service oriented. The huge pool provides so many options to find a corner to read on your own OR enjoy the activities the resort offers in a group way. Beach walks are a must, too! Regina continues to make upgrades to their rooms, which are spacious and comfortable.

We've visitied Regina before and will surely be back again- be sure to do the sea kayaking, too- the guys at the activities desk are a blast!

  • Stayed November 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank LuLuTravels11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 27, 2011

This was our 6th trip to Club Regina in Puerto Vallarta. Overall a beautiful resort with very friendly staff and clean rooms. We were pleased to see renovations underway and our units (we rented 3 - 2 bedroom suites) had newly remodeled kitchens. The grounds are well kept with nicely manicured landscaping.

We love the service at the conceirge desk. Virna and Fabiola are fantastic and have never steared us wrong with restaurant recommendations or assisting us with day trip planning.

On the downside, the front desk staff has never been accomodating when requesting room changes. Being our 6th time, with the exception of the first time upgrade with the purchase of the timeshare, we have never been able to secure a higher floor with ocean view. We usually reserve 3- 4 units with each visit (always bringing a large group with us). When the resort is full, we understand luck of the draw, but on this last visit, the resort was not near capacity, yet the front desk and manager refused to budge on giving us an ocean view room. We had an additional 1 bedroom suite we ended up not being able to use at the last minute (and too late for refund), and the manager was unwilling to give us anything for not using it. We had asked for an extra late check out on 1 room in exchange for not using the 1 bedroom suite for the entire week, and he refused. Again, with less than full capacity it just seemed wrong to accomodate us with this request, especially since our rooms were not cleaned before 3 pm on any given day.

Another complaint is the apparent management wars between the Westin and Club Regina. This trip we were forced to wear "Blue bracelets" to identify us as club members versus hotel guests. Also disappointed to see a "parameter fence" in place to seperate the two properties, which previously was blended without borders. We hated the "them" versus "us" feel. No longer able to charge hotel restaurant to our club regina room; and hotel guests were forced to "cash only" at the club pool bar. The local economic stresses were apparent this stay (compared to previous visits) and it seemed a shame to further restrict economic trade between the 2 facilities.


Worth mentioning was our difficulty getting a restfull night's sleep. Being on a lower level unit, we suffered from loud chirping from sunset to sunrise every night. At first we thought they were birds, but later found out they were frogs in the planter areas outside our doors. Would be interested if the noise would be as annoying on the higher floors.

  • Stayed June 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank JJGCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed June 5, 2011

Beautiful Property--Great Location--Great Views-Great Service-- Well maintained--Very Low pressure Timeshare pitch.

  • Stayed June 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelamigo7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Regina Puerto Vallarta

Property: Club Regina Puerto Vallarta
Address: Paseo de la Marina Sur 205, Puerto Vallarta 48354, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Business Center with Internet Access Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Puerto Vallarta
#28 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Club Regina Puerto Vallarta 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Club Regina Puerto Vallarta Hotel Puerto Vallarta
Hotel Regina Puerto Vallarta
Regina Puerto Vallarta

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