We are Raintree members but had not previously stayed at this resort. We had a two-bedroom unit with a kitchen/family room in between. There were three bathrooms (the two in the bedrooms had tub/shower combos, the one in the family room had a shower). Each bedroom had a balcony with spa tub. The family room has a pull-out sofa that can sleep two, but since the room isn't large it would be tight for four without the second bedroom. Most rooms at the resort offer a pool/ocean view.
The unit was showing its age. There is a lot of grout since everything is tile, and most of it was discolored from stains or mildew. Each room had its own climate control, two of which functioned well. The family room unit had an overpowering mildew smell whenever run, but we did not need to use it since the other two units were adequate (daytime highs were only in the low 80s). The kitchen area is tight with very limited storage. Raintree is in the process of remodeling the kitchens, but our unit's had not yet been done. There is a stove top, microwave, refrigerator, dishwasher, coffee maker, blender, kitchenware, pots, pans, plates, glasses, etc. While coffee filters were provided, there were no condiments, seasonings (salt, pepper, sugar), napkins or paper towels.
The furniture was decent and not overly worn. The mattresses and pillows were very good (each bedroom had one king bed). There is daily maid service that includes refreshing the toiletries, towels and making the beds. Our maid was quite thorough. There are in-room safes, but we left valuables out without incident.
The Club Regina overall is well-maintained. A large number of staff are observable day and night cleaning pretty much every common-area element that can be cleaning, even raking the sand on the beach. There is free wifi in the lobby, which worked well.
The wire fence separating the Westin and Club Regina outdoor areas is open to passage in several places, but spent little time on the Westin side since Club Regina's pools are nicer and livelier. There is a daily schedule of free activities for children and adults. The activities staff was very enthusiastic and typically generated good participation.
The beach is OK but not a high point. It's narrow and the two swimming areas are small. Also, you are constantly approached by vendors (since in Mexico the beach is legally public property).
Club Regina is at the end of the Marina (a peninsula north of town near the airport). It's very easy to get to town either by taxi (80 pesos) or by public bus (right in front of the resort, 6.5 pesos). The buses are frequent, clean and safe, but basic. We rode them several times and it took about half an hour to 45 minutes to get to the center of town, depending on traffic. Given how frequent they are, we were surprised that they almost always ended up being standing-room only at some point.
Club Regina has a single restaurant, at which we enjoyed an excellent three-course dinner our second night for only 170 pesos apiece. There are many restaurants within walking distance, on the way to and along the Marina. We ate dinners at these or in town other nights. There is also a kitchen at the pool with a more limited menu and fairly high prices. They have a good drink happy hour (2 for 1) in the late afternoon. Worth mentioning is that for fifteen years Puerto Vallarta's municipal water has been certified as one of only two potable water supplies in Mexico. We drank mostly bottled water, but had ice at the hotel and in restaurants, as well as hotel water for tooth brushing, without any problems.
All hotel staff were friendly and helpful when needed. All in customer contact positions spoke adequate English. We were impressed by what seemed to be their genuine friendliness. Remember to tip when appropriate, as it is a big part of their compensation.
Overall, it was a relaxing and fun stay. Puerto Vallarta offers a lot to see and do, and prices are very reasonable by U.S. standards. We felt very welcome and at home at Club Regina, and hope to return.
- Official Description (provided by the hotel):
- Club Regina Puerto Vallarta offers hotel to two bedroom condos right on the beach in the hotel zone. Our pools, lush landscaping, beach, and the Bay all enhance your experience. Puerto Vallarta's beautiful beaches, rich biodiversity, and wealth of outdoor adventure attract tourists from around the world. Traverse Puerto Vallarta’s picturesque Malecon or Romantic Zone; browse the art, jewelry, and handcrafts at the Isla Rio Cuale market; hit the trails on an ATV; or soar through the canopy on a zip lining tour. There’s no shortage of ways to enjoy Puerto Vallarta – let Club Regina Puerto Vallarta be a part of your fantastic vacation. ... more less
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- Also Known As:
- Club Regina Puerto Vallarta Hotel Puerto Vallarta
- Hotel Regina Puerto Vallarta
- Regina Puerto Vallarta