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“Pleasantly overwhelmed”

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Hyatt Ziva Puerto Vallarta
Ranked #12 of 124 Hotels in Puerto Vallarta
Certificate of Excellence
GreenLeadersPlatinum level
Toronto
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Pleasantly overwhelmed”
Reviewed March 2, 2004

We were still so pleasantly overwhelmed even with all the thorough internet research prior to our visit to PV. It was more beautiful and romantic than I had imagined. As a gardener I enjoyed the atmosphere of mountain jungle as a backdrop to the flawless grounds and garden blossoms at the Camino Real, the service friendly and better if you tip modestly, the surf and sunsets set the mood for evening pleasures.
Breakfast is more fun in town and much better value as the community wakes up and begins to play, but dinner in the mexican restaurant at the hotel is colourful, reasonable and delicious. Make a trip further south to Mismalola and eat at the Ramada Miramar, lobster dinner is $16.

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1 Thank growagarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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san rafael
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 16, 2004

From check in to check out, nothing but very courteous service. The beach is private though the water can be a bit rough but fun to jump into the waves! The food was excellent though wish that dinner had a wider selection of dishes; breakfast was great- served until 10am. They have an internet cafe which was very convenient. You must pay the extra money and stay in the Club Level- worth every penny. I am a travel agent so I look for value for myself as well as my clients.

All in all, a good choice for couples I think more so than families and singles.

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1 Thank miabellina1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 16, 2004

We were in PV for the first 10 days of Nov 2003 for our wedding and stayed at the Camino Real along with many of our guests (in all, we had about 35 rooms). It was wonderful - the service and attention was great. It was a perfect setting for us - not too big, comfortable, with all amenities we needed. All of our guests loved the hotel, and had many positive things to say about it. Those who stayed at other hotels commented that they wished they had stayed here, and ended up spending most of thier time on the beach here. We had the wedding ceremony here, but the reception at a private home. They handled all of the details flawlessly, including last minute changes, etc. The grounds and beach are beautiful. The rooms in what they call the deluxe tower are the original part of the hotel. The club rooms are newer and a little nicer (although, that is not to say the others are bad). Rooms are very clean, with great housekeeping service. To address those who criticize the rooms - you do have to remember that this is a different country, with a different style of decor - this is not an American hotel or American hotel chain. However, it is a beautiful, relaxing place to spend time.

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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 11, 2004

My boyfriend and I stayed in the Camino Real the first week of February and had a lovely time. We booked a $134/night rate for a high-season week (in the older tower) through expedia, and were definitely satisfied with our selection. Our room was clean and plenty large, with the sound of the waves outside, which was NICE, even for a light-sleeper like myself. I have stayed many times prior at the Fiesta Americana. The F.A. has a bigger pool area, but with the private-feeling beach cove of the Camino Real, why spend a minute at the pool? (We didn't). The beach is lovely, and not over-crowded. We spent each day as such: a fantastic breakfast buffet for my boyfriend, and I had coffee and the strawberry crepes. (Little did we realize, the breakfast we thought was costing $30/US per day was actually INCLUDED in our room rate through expedia! Check into what's included!!) Around 10:30 the sun peeked over the mountains on the backside of the hotel, warming the beach. We relaxed on the beach each day until about 3, time for a late lunch at their seafood restaurant on the beach. We LOVED this place!!! The food was delicious and the waiters were always dears.
Then we headed into town to do some shopping and eventually dinner.
Dinner in the city: highly reccomended. But the good places, run by expats from around the world, may seem expensive to many tourists planning on Mexico prices. Honestly, coming from Brooklyn they still seemed like a decent deal for the money (we're used to NYC prices) because we had some FANTASTIC gourmet dinners. If you want to try one as a treat, Trio was my favorite, a very cute mediterranean place. Also had good food at Daquiri Dick's. We called day-of to get into Cafe Des Artistes and were turned down -- no slots, even for 2 people that night! Our meal at Kit Kat Cafe was mediocre, so save that for drinks and the 10 or 11 pm Marilyn Monroe trannie-show (which was a riot my last time in PV.) The mexican place in the hotel (Maria Bonita's) was also quite good, for the days that the sun had zapped all energy from our bodies. We had great service at the hotel, all around. It was a nice surprise to see that there is an internet cafe in the hotel -- but beware, the price (50 pesos/1/2 hour) is expensive. In town you can get a bit of time for 5 or 10 pesos... enough to check your email, for sure. As for other activities, a day-trip to Yelapa is great. Grab a water taxi from the Los Muertos beach pier in the am (10.15 departure) and hike up to the waterfall. It was a nice escape, and fun to take the water-taxi. We even saw a humpback whale up-close on the water, no charge! Overall, I highly reccomend Puerto Vallarta and the Camino Real for anyone who wants to relax on a lovely beach, and have great food and shopping only a $4 taxi-ride away. We're mid-20-somethings that aren't into partying, but rather into chilling out, and it was a perfect spot for us (lots of old folks chilling out too, very low-key).
The city feels fairly safe, which is one of the biggest benefits (especially after seeing Jamaica and feeling on-edge the whole time).
One last thing -- the taxi charged us $25 US to get to the hotel, but somehow it was only $10 US to get back there. Supposedly it's in a different jurisdiction, but try and haggle the Taxi Driver down a bit before you go with him -- why waste the money, right?! Have a great trip!!! -Jess in Brooklyn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 6, 2004

My husband, 4-year old son and I just returned from our 8-day vacation at the Camino Real, and had a wonderful week. We would highly recommend this hotel as a lovely, quiet spot in Puerta Vallarta, on a beautiful, private beach. I wanted a room in the newer Club Tower, but when booking our reservations through the hotel's 800#, I was told there were no Club rooms available. However, when we arrived, we were able to upgrade. We paid $235 per night which included breakfast and Happy Hour. We were a little bit leary of our first floor location right next to the lobby, but it proved to be ideal for us. It had a large private patio, with an ocean view, the room was large, and the bathroom had a second sink in the dressing area. Out of curiosity, we asked to see a room in the older building ($195 per night, but no breakfast or Happy Hour), and although the view from the 20th floor was spectacular, there was no terrace in this particular room, plus it was much smaller than the club room, as was the bathroom. Rooms in both buildings were fairly plain, certainly not luxurious, but they were very clean, and totally suited our needs. The beds were hard, but not uncomfortable. Although the hotel has over 300 rooms, it feels much smaller since each building has its own beach and pool area. What really makes the Camino Real stand out is its gorgeous beach, which is very secluded. It is not accessible to the public as it is flanked on both sides by rocks. We also loved its proximity to town (5 minutes by cab for $3). The staff was very courteous and anxious to please. The food was pretty good, nothing exceptional, but nothing to complain about either. There are five restaurants. We ate in the Maria Bonita, which had nice atmosphere and good food, prices were moderate. Breakfast was good as well, although a little variety would have been nice. Breakfast and Happy Hour were served outside on a patio overlooking the ocean. There were a few negatives worth mentioning. There was a wedding on Friday night, and the band played outside our room until midnight. Also, you had to get out to claim beach chairs by about 8:00am. Of course you could tip the cabana boys to set you up. There were alot of people who return year after year, and they definitely get preferential treatment. On the Club side, the average age of the guests were 70's. We were the only ones with a child, and did feel a certain pressure to keep our son quiet. The older building seemed to have younger guests, and there were some other children but not many. Restaurants we enjoyed in town were Tequila's, La Palapa, Dacquiri Dick's and PiPi's. Thanks to Tripadvisor, we picked the right hotel for us. We would definitely go back.

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3 Thank Amof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 1, 2004

1/31 04 - - We just returned from a week in Puerto Vallarta and the Camino Real - - we loved this place!!! We would return in a heartbeat - - it was more than we imagined. The people there were extremely friendly and helpful; the staff very attentive to your needs and followed up on things immediately. One morning, a group of young children (toddlers and pre-school age) were screaming and running up and down the hallways at 7AM and the parents no where to be found. We called the front desk and within 5 minutes a security person got the kids, found their room and parents and we didnt hear a peep out of them the rest of the trip! The staff is very dedicated to YOU having a wonderful trip. They gave us an extended check out time until 3PM with NO extra charge. There was also offered to us a hospitality room to take a shower and change before heading off for our flight home. This was fantastic since our flight didnt leave till 8:50 PM and we could spend time on the beach or pool and still shower and dress before the flight. Speaking of the beach, it was private and beautiful - - the vendors were very courteous and NOT pushy - - you were not aggrevated while relaxing on the beach. The food at the Camino was very good too - - not over priced like some resorts. In their casual restaurant Azulejos, we had a delightful shrimp burger for 95 pesos that was supurb - - cooked to perfection and a generous sandwich. Also, the grilled fresh tuna with crabmeat mayo was delightful and generous at the same price. At the beach restaurant, La Brisa, we had a wonderful seafood burrito which was huge and filled with shrimp, scallops and octupus - all cooked to perfection with great service.We liked the fact that the Camino was a little bit out of town - only 5 minutes to downtown. This was only 40 cents by bus or a $3 taxi ride. You had the peacefulness of a tropical garden and a beautiful beach yet so convenient to ride into town for dinner and shopping. It was a safe and secure place; in-room electronic safes were provided as well as larger safety deposit boxes (free of charge) if you required them. Security personnel was around to patrol - - we felt so at ease and could really enjoy ourselves.Yes, the Camino is one of the first hotels in Puerto Vallarta for the tourists; it will be 35 years old this year. BUT, I must say, despite its age, the people take excellent care of it and are constantly do things to keep it in top shape. While we were there, they were painting the outside towers. The people working there seem to take great pride in keeping the place picture perfect for your enjoyment. It's true, the drapes are getting a little faded and the bedspread too, but they were in good shape and clean. I'm sure they are scheduled to be replaced in their scheme of things to keep up to date. Someone had written in earlier about the linens needed to be replaced; I believe that has been done - - sheets and towels all seemed to be new and in excellent shape. Rooms were clean - - we only saw one fly in the room in the course of a week!! No lizards, roaches, etc - - they keep the grounds sprayed daily so there are no bugs to bother you.Some dining tips for those of you venturing to downtown Vallarta: yes, Pipi's - the home of the sizzling fahitas is a lot of fun and very delicious. Our favorite restaurant, which we ate at 2 evenings, was the El Dorado. It was on the beach and across the street from the famous "la Palapa". The food was excellent and very reasonable - - 3 huge pieces of mahi mahi with a delightful tequila/cilantro sauce for 120 pesos!! Less than $12 american dollars for fresh and generous portions of seafood!! The service was beyond friendly - - ask for Leo - - he was a fantastic waiter. At the end of the dinner, you get a complimentary Kahlua and cream when they bring your bill. It's located right on the beach - - what a place to watch the sun set!! Another good seafood value in town but just on a main street - no beach atmosphere - was Mi Cocina which has fresh shrimp daily - 24 medium shrimp for 99 pesos!! Less than $10 US!!! Generous portions and very delightful dinner platters. The calamari here was the best we've had anywhere - - large portion, done in tempura batter and very light and not greasy. This is an open air restaurant like many are in town - - no frills but good food at reasonable prices. Very friendly staff and also complimentary kahlua and cream at end of meal. Another no frills place but good food, generous portions and reasonable prices was the Rio Grande in town. Fresh seafood and whole lobsters!! The Blue Shrimp and the Shrimp Factory had nice menus but we felt they were tourist traps and the prices were higher for what you were getting.Out in the Marina Vallarta area, Bogart's in the Krystal Hotel was excellent - - wonderful "Casablanca" atmosphere and great food. It was not cheap BUT at the airport, we got a "Passport to Vallarta" book (free) and Bogart's had a coupon in there for buy one, get one free dinner until 7PM each evening. Can't beat the price of FREE!!! Wonderful staff, great food and very romantic atmosphere.We had a wonderful trip to Vallarta and would recommend the Camino Real with great enthusiasm to anyone visiting Vallarta in the future. We are anxious to return next Winter!!!Also, a BIG Thanks to all you folks out there who write in to Trip Advisor to share your experiences. We found your infomation to be invaluable to us - we got the scoop on the good and bad, were able to pick the right hotel, find good restaurants and know exactly what to expect (like the people pushing time shares and vendors on the beach) Because of the info gathered on Trip Advisor, we had no surprises on the trip and everything went smoothly. We can't thank you enough!!Michelle and Mac Minneapolis, MN

  • Stayed January 2004
    • Value
    • Rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupertino
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 31, 2004

Just got back Jan 30, 2004. Weather was great. I guess what I liked most about this hotel is its splendid location. Close to town, yet on a nice secluded beach. Very quiet at night (we were there during the week, not weekends). Ocean sounded wonderful all night long. Lots of peace and quiet and very easy to get into town. Within walking distance of "El Set" which is an expensive resturant worth the splurge.

Yes it is an older hotel but it is very well maintained. We stayed in the older tower and found little fault. Staff was pleasant but on the formal side. All were very polite.

A little pricey. Funny reading these reviews. One person didn't like the hotel but found it inexpensive. Here I liked it but found it costing more than I would like to pay.

  • Stayed January 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Cupertino_Tim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Ziva Puerto Vallarta

Property: Hyatt Ziva Puerto Vallarta
Address: Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Puerto Vallarta
#6 Top resorts Hotel in Puerto Vallarta
#8 Spa Hotel in Puerto Vallarta
#9 Romantic Hotel in Puerto Vallarta
#9 On the Beach Hotel in Puerto Vallarta
#10 Family Hotel in Puerto Vallarta
#10 Luxury Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Ziva Puerto Vallarta 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
In this natural, open-air paradise, you'll see shades of blue you never imagined, stretching from the brilliant mosaics of the infinity pools to the spectacular views of the azure ocean. Authentic Mexican cuisine, swim-up suites and a beautiful, intimate setting that seems to grow more perfect every moment, we have it all. All bestowed with our genuine Service from the HeartTM . That's the difference at Hyatt Ziva Puerto Vallarta. That's the Evolution of All-Inclusive. ... more   less 
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Also Known As:
Dreams Resort Puerto Vallarta
Dreams Puerto Vallarta Resort Spa
Dreams Hotel Puerto Vallarta
Dreams Puerto Vallarta Hotel
Dreams Puerta Vallarta
Puerto Vallarta Dreams Hotel

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