We stayed at the Hilton PV from Jab 3rd --Jan 10th if you have stayed at 5 star resorts in the past then you will be disappointed by the Hilton PV, First of all there are no real restaurants other then the buffet and what they pass off as fine dinning is a joke but a solid effort by the staff make it manageable, as well you need to make reservations , The Italian has no menu just order the kind of pasta that you want with the type of sauce you want it was pretty funny actually. The Brazilian was not even close to a Brazilian steak house again very comical to watch them try to pull this off, The Mexican and French did have menus at least , The buffet is your best bet it wasn't all that bad and had a good mix of options to choose from. Tipping often and tipping well will get you good service here, if you don't tip that often you can expect to sit through most of your meal with out even being offered water. We stayed in room 245 ocean / pool view great room large balcony couple of complaints the drains in the sink and shower are very slow to drain (20 min) and its pretty disgusting, rooms were not made up until well after 4pm sometimes close to 6pm, I caught the kid restocking the mini bar red handed taking the maid tip money so I'm guessing that's why our room was never made up in a timely fashion he was taking her tips, I should have reported him but didn't want to cause a scene,,he was terrified that I was going to. There is an empty coffee/deli type of shop on the second floor that is not apart of the all inclusive it cost $3:50 for a coffee and the same cakes were in there on the Friday that we checked in and when we left the following Friday I never saw one person in there , Room service is $7 dollar fee that is payable at the door when they deliver what you ordered.
Over all the resort is very clean the O'west lounge on the 5th floor was really nice offered great views and the sushi wasn't to bad, the lobby bar at night was the only place that served a drink after 6 pm bar tenders there were great .
One great plus was that they severed beer in cans Bud,Bud-light, Corona ect ... crown royal, absolute,sky,ketle one vodka, Jack Daniels ect.... and the resort is in a great location as far as I was concearned really nice to watch the cruise ships come and go. Great resort to spent a quiet week relaxing with the family,
We stayed at the Hard Rock/Moon Palace last couple of years and will return there it is a true 5 star.
- Official Description (provided by the hotel):
- The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more less
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