when you 1st arrive you pull up to an outdoor check in area so i'm thinking to myself wow the weather must be great year round.next to the check in desk is an open air lobby with a great breeze,there's the area for the computers a bar,couches a couple shops and then you see the pool and ocean..WOW we checked in early and our room wasn't ready yet so we went to the restaurant buffet by the pool we had lunch,then took a quick nap on the lounges before our room was ready.finally we make it to our room 7th floor overlooking the pool(room 746) we headed right to the patio WOW again , there's the pool,ocean and mountain views
The service here is top notch we visited only 25 days after they open so some kinks had to be worked out but everyone was great and helpful,some of the names i remember where roberto(bellboy)martin(waiter)chrsitian and alex(front desk).everyone was able to answer or questions and give us tips and advice on getting around PV.i was also impressed that everyone spoke great english..
the pool was so relaxing just sitting in the pool looking at the great views where so relaxing,we also swam in the ocean
my only complaint is the bathroom in our room #746. i like privacy,when using the restroom the room has a frosted glass door that was so close to the toilet that when your sitting down the door was hitting me on my knee's so i had to leave the door open or go down stairs and use the very nice and large bathroom in the lobby and also the shower glass door and toilet glass door are to close..i woke up 1 morning at 6am to use the restroom the shower door was open half way and when i open the toliet door in the dark the 2 glass doors hit very loud and i was afraid i had broken the glass.
also another thing is maybe print out a daily list and leave it in the rooms of what resturants and bars are open that day and what times.it was kind of confusing on where and when to eat
other then those 2 complaint everything was perfect
- Official Description (provided by the hotel):
- The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more less
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