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Villa Premiere Boutique Hotel & Romantic Getaway
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Reviews (2,704)
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All reviewsla ceibamaster suiteneck massagehoneymoon suitesister hotel next doorglass of champagnepillow menupool bareuropean planall inclusive planall inclusive packageminute massagesmall hoteljacuzzi on the balconybreakfast and lunchsister propertyclose to downtown
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Reviewed October 7, 2012

We just returned last week from Villa Premiere and just have to say it was the best experience we have ever had in Mexico. This was our third trip to Puerto Vallarta and sixth to a Mexican resort and the service and comfort at this hotel far exceeded any other stay!
The check in process was extremely easy and comfortable.No pressure to upgrade and they had all of our infromation ready. We were immediately brought a wonderful glass of champagne and asked about our preferences as to pillow comfort and scents.
We were welcomed to this hotel as if one would welcome returning family.
I just cant say enough good things about this hotel . It is a much smaller hotel that we have ever stayed at before, we have always done the resort style. Villa Premiere has a more of relaxed atmosphere. The pool area is beautiful, the rooms were extremely comfortable but what makes this hotel so great is the service of their staff and the most amazing food we have ever eaten in Puerto Vallarta on or off a resort ! Every meal we ordered was delicious and was made to perfection. The restaurants are all sit down and order off the menu style , no buffetts at all ! So each meal was an event !The staff very attentive to every need.
The drinks were top shelf liqour, all made with fresh ingredients. One day it was raining when we went to the pool so we decided to go hang out in the baja beds that are down facing the ocean as they are covered, we couldnt let the rain spoil a beautiful day at the beach, and the pool bartender came out to us still with his umbrella to bring us drinks and see what else he could do for us ! Now thats amazing service !!
Overall , I would reccomend this hotel , it exceeded al of our expectations!

  • Stayed: September 2012, traveled as a couple
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5  Thank tgardner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villa_premiere_hotel, General Manager at Villa Premiere Boutique Hotel & Romantic Getaway, responded to this reviewResponded October 8, 2012

I would like to thank you for travelling to Villa Premiere Hotel & Spa to spend this special holiday. It was wonderful to learn from your review that you were pleased by our facilities and enjoy it’s peaceful atmosphere . In our mind all the guests who honour us with their visit deserve our best and every team member is willing to go extra mile to meet our guest’s expectations. I am very glad that you felt home, we all are very encouraged by your remark that you are coming back in the future and will ensure that your next visit is as close to perfection as possible.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2012

The hospitality is amazing. Everyone is very attentive and will bend over backwards for you. They will make you anything to eat even if it is not on the menu. They are always smiling and greeting you as you pass. They greet you with a massage and champagne. Great touch. We just got back from our honeymoon (beg. of October). The weather was around 91 degress and sunny. The resort seemed empty. It felt like there was only about 5 other people staying there. I was very upset to arrive and see construction on their new restaurant. There was no warning on Expedia.com that any of this was happening. It was right next to the pool and VERY VERY loud. The front desk offered ear plugs but who wants to wear ear plugs on their honeymoon to drown out jackhammering. This was very dissapointing I had to often yell at my husband so he could hear me talk. I would have stayed elsewhere if I knew this. The food at the restaruants were very good and well displayed. NEVER order room service. We tried two seperate times and it was so bad we could not eat it. It was hard, cold and tasted as if it was food from weeks ago. Not sure I would stay here again. The service was great but the ammenities were average. I got a massage and the music in the room was either too loud or would not play at all. When the music did not play you could hear lawn mowers and construction which was not relaxing at all. Very dissapointing. I did like that there were no children around to add to the noise level.

  • Stayed: October 2012, traveled as a couple
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6  Thank shely777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

We had a fabulous time at the Hotel. Everyone was so nice and helpful. This Hotel is about a 15 min walk to the boardwalk. We walked it every night, always something new happening. We only ate at one restaurant because the other was under construction which was a bummer, but the one restaurant was great. The food for the hotel service, not so great.

Room Tip: we had the honeymoon suite and it was great.
  • Stayed: September 2012, traveled as a couple
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Thank Angelwings72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villa_premiere_hotel, General Manager at Villa Premiere Boutique Hotel & Romantic Getaway, responded to this reviewResponded October 4, 2012

Thank you very much for choosing Villa Premiere Hotel & Spa to spent your Honeymoon, we are delighted to know that your expectations were exceeded and, hopefully, all your desires came true during this special time.


It will be our honor to welcome you back any time you would choose to visit us again.

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Reviewed September 21, 2012

My fiance and I stayed here last week and we had a blast. As much as we wanted to tour the city, we met so many amazing people between staff and other guests it was difficult to leave the property. Everyone from the staff was friendly and professional especially Carlos and Javier two of the pool side bartenders. "Cazadores!"

The hotel it self is gorgeous - very clean and comfortable. There is great view overlooking the beach. We also enjoyed a massage in the spa area.

There's honestly not enough words to describe our time. We can't wait to go back. It would be great if we bumped into all the people we met from our pool side drinking buddies.

Sincerely,
Your friends from San Francisco

  • Stayed: September 2012, traveled as a couple
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Thank Quinn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villa_premiere_hotel, General Manager at Villa Premiere Boutique Hotel & Romantic Getaway, responded to this reviewResponded September 25, 2012

On behalf of all our team allow me to thank you for your visit to Villa Premiere and for sharing this kind review on your stay. We are delighted to know that our service and attention to details made you stay so pleasurable, we do want all our guests feel like home and addressing you by name and keeping in mind preferences and details which you enjoy is the least we can do. It will be a privilege to have you as our dear guest again in the future.

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Reviewed September 18, 2012

From the champagne and back massages that greeted us to the day we left we were treated like royalty. The entire staff was wonderful not to mention the food and spa.
We loved the fact that this hotel is restricted to 16 and older.

Room Tip: Every room has an ocean view.
  • Stayed: September 2012, traveled as a couple
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4  Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villa_premiere_hotel, General Manager at Villa Premiere Boutique Hotel & Romantic Getaway, responded to this reviewResponded September 20, 2012

Thank you very much for choosing Villa Premiere Hotel & Spa to spent your vacations, we are delighted to know that your expectations were exceeded and, hopefully, all your desires came true during this special time.
It will be our honor to welcome you back any time you would choose to visit us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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