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Villa Premiere Boutique Hotel & Romantic Getaway
Ranked #7 of 123 Hotels in Puerto Vallarta
Certificate of Excellence
A TripAdvisor Member
“Pretty Good”
Reviewed September 21, 2003

We just returned from 6 nights here. We were NOT on an all-inclusive
package like most of the people who write reviews, so we typically ate
outside the hotel. We chose the premiere based on the rave reviews
people wrote. On the whole, we were a little disappointed, given that
every other review raves about the place. We may have had our
expectations pitched too high. Here's what we liked: we had a room with
a jacuzzi on the balcony, and it was great (this was a major selling
point). The hotel itself is quiet and laidback. The staff are very nice
and have wonderful friendly attitudes. The restaurants serve good food,
esp the mexican fine dining. In fact, room service and the restaurants
were very reasonbley priced (which is a funny contrast with Cancun,
where inside the hotels, stuff is really expensive).
Here's what we didn't like: this may sound strange, but despite having really great attitudes, the staff had some problems with follow through. Around 50% of the time, when we asked for something (and I don't mean orderinf food or anything you pay for), the staff didnt follow through or complete the request. So we usually had to ask for something a number of times before we got it. For example, there was no shampoo or washclothes in the room when we arrived and we had to ask several times over 2 days before we could get them. The response to our requests was always positive and friendly. And shampoo's not a big deal. It's just that this kind of thing just kept happening. The minibar in the room was locked and we askked every day for someone to come up and unlock it and it >never< happened (we really wanted to use the fridge)! Again, by itself, no big deal. I think that was disappointing, because when we pay $125-150/night, we really want to get the level of service that should go along with that in Mexico. Other people will feel differently about this. The spa facilities are quite small, albeit usable. So if you've been to a really nice spa (like the JW Marriott in Cancun), don't expect that. On the men's side, the steam 'room' and sauna can each hold 2 people comfortably. Also, the pool can get a bit crowded (we tended to lay on the beach over at the hotel next door, which has palapas on the beach) The beach is ok (if you really want a great beach, go to Cancun). On the whole, despite liking PV and this hotel, we wouldn't go back to the Premiere. I think that we can do better in this price range. I think that in PV, it's better to stay closer to downtown.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,344 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (470)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
NYC
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 20, 2003

My boyfriend and I researched all-inclusive resorts in Puerto Vallarta and after reading all of the great feedback on Tripadvisor, we decided upon the Premiere. We had an amazing experience and I would highly recommend it to others looking for an absolutely relaxing vacation. We decided to splurge a litte and booked a Premiere room with a jacuzzi on the balconey. It was amazing and added a special element to our vacation.Overall, the service was wonderful, the staff attentive, and the food very good. The major drawback to the Premiere was the beach. Physically, the beach is pretty unattractive and, during our stay, it was not safe to swim in. If you are looking to spend time in the sand and surf, look elsewhere.We spent our days in the pool, happily eating nachos by the pool and drinking margaritas and beers. The atmosphere at the Premiere is very quiet and laidback, so our nights were basically spent enjoying leisurely dinners and the jacuzzi after dinner.I highly recommend the Premiere Hotel & Spa.

  • Stayed January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank megny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 2, 2003

My boyfriend and I just got back from staying for five short nights at the Premiere. We can not say enough about this hotel. It was the first time we had stayed in a hotel with an all inclusive package. Before booking, we read so many reviews from places where people were complaining of the food and service. Not to worry if you stay at the Premiere.. The food is absolutely to die for, you have three restaurants to eat at and can also go next door to the Buenaventura which is also very good. What makes this place top notch though is the staff, they have so much pride in what they are doing. They are genuinely sweet and go beyond meeting your every need. The hotel is very clean, they are constantly cleaning, the pool, the beach...They will accomodate any request you have. And, since all the guests are in their glories, you meet a lot of happy, friendly travellers! LOVE THIS PLACE AND ITS PEOPLE!!

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3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Premiere Boutique Hotel & Romantic Getaway

Property: Villa Premiere Boutique Hotel & Romantic Getaway
Address: San Salvador No. 117 | Col. 5 de Diciembre, Puerto Vallarta 48350, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Puerto Vallarta
#4 Spa Hotel in Puerto Vallarta
#4 Business Hotel in Puerto Vallarta
#5 Luxury Hotel in Puerto Vallarta
#6 On the Beach Hotel in Puerto Vallarta
#10 Romantic Hotel in Puerto Vallarta
#11 Family Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Villa Premiere Boutique Hotel & Romantic Getaway 4.5*
Number of rooms: 83
Official Description (provided by the hotel):
Exclusive Ambience, Sophisticated Elegance (for adults only)... Villa Premiere Boutique Hotel & Romantic Getaway is a true emblem of refined taste and a proud owner of prestigious International awards for its personalized service. In all of its surroundings, it reveals a contemporary interpretation of the traditional hospitality of Mexico, under an atmosphere of understated luxury. Each of the 83 rooms and oceanfront suites offer an impressive experience for sophisticated guests, and a wide variety of excellent services with emphasis on details. Villa Premiere Boutique Hotel & Romantic Getaway... where something special happens all the time. Adults Only (16+ years of age). All Inclusive Optional. ... more   less 
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Also Known As:
Villa Premiere Hotel And Spa
Villa Premiere Hotel Puerto Vallarta
Hotel Premiere

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