The staff was very friendly and helpful. The rooms are average, the food and choices were below average. Our room looked onto another building about 5 feet away. We did not have a screen - so keeping our window open for any type of fresh air was not an option. Only rooms on first floor had patios. Requested at check-in, but was told the rooms were all booked, but I could move to another room 2 1/2 days later. We declined to unpack, pack again, only to unpack for our final 2 nights. Spent alot of time tying to get the safe reset so that we could use it. Family members in another room, requested, but never received a safe at all. We would not stay here again.
- Official Description (provided by the hotel):
- Located only 5 minutes to downtown Puerto Vallarta, at Plaza Pelicanos Club Beach Resort entertainment is always available: all day long and beyond the sunset, there is a full activities program for all ages that suits your wish to live it up in paradise; from beach and swimming pool contests to theme nights with live music and karaoke. All rooms fully furnished with two twins or one king size bed (view and type of bed is subject to availability), air conditioning, safety deposit box, fully marble equipped bathroom and bathrooms amenities. Non beach front section, access to the beach (walking steps) crossing a private street. ... more less
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