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“Awesome Resort”

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Now Amber Puerto Vallarta
Ranked #17 of 123 Hotels in Puerto Vallarta
Certificate of Excellence
GreenLeadersGold level
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Awesome Resort”
Reviewed December 28, 2013

Arrival at now amber to a glass of champagne and a wet nap to freshen up. Check in was a breeze. Five minutes and we received our wonderful room. Stayed in February of 2013 and going back in January 18 - 28 of 2014. Can't wait. This resort is awesome. The lobby is breathtaking and it makes you feel like your in paradise. Wonderful place to watch the sunset with a drink and my beautiful wife. . . Very romantic. The staff is very attentative and happy to help you with all your needs.My hats off to them. Great job. . . The rooms are superb and beds very comfortable and thank you for having Coronita in the mini fridge. My favorite beer and exactly what I drink back home in Chicago. Salute. . . Shower and bathroom was unbelievable.great water pressure and never ran out of hot water. Spent a lot of time just sitting on the balcony enjoying the amazing view. The simple things that make you appreciate life and relieve all your stress. Perfect vacation. Housekeeping was always perfect and make sure to leave a couple dollars everyday to show appreciation for cleaning the room. Thank you. Pools were nice and clean. Never had a problem getting a lounge chair. Towels are rolled up on the chairs so when u want to reserve your chair all you have to do is unroll it. Great concept and let's you enjoy your vacation instead of worrying about finding towels or losing a towel card. Also no bracelets for the resort. Life is good at now amber. The pool bar is very good and great service and waiters are around the pool nonstop to make sure you always have a drink. Great job. . . . The beach is ok. Would not recommend swimming in it. The pools make up for it. The restaurants were good and love the concept of no reservations. That is a true vacation. I don't want to be on a schedule and like to just go with the flow. Kids club was fun. My two kids 6 and 4 had a blast and enjoyed their time their and they give you a pager so you can pick the kids up when they are ready. Another great concept at now amber. You guys are always thinking to make sure people are enjoying their vacation. Thank you. Plenty of fun and wonderful vacation at now amber. . . Highly recommend it and you will not be disappointed. . . Love this place.........this time in jan 2014 staying in the preferred section. Can't wait to write another review. I know it will be even better second time around. See ya soon now amber and thank you for a wonderful vacation. . . . . . . . . . . :) :) :)

Room Tip: The swim out rooms are to die for. . . .
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  • Stayed February 2013, traveled with family
    • Value
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Helpful?
4 Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (1,052)
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English first
Stanhope, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 27, 2013

Now Amber is a beautiful and very clean resort. I would come back in a heart beat. My husband, my son and I stayed here from December 7-13. The pros are: great rooms with beautiful views, great open air reception area with bar with nice lounging area (great to watch the sunset). My waiter on the beach Jose was the greatest and I appreciate how hard he works along with the other waiters. The cons: resort should have queen size beds instead of full, they are too small. Food could be a little bit better, but it did meet our needs. With all that said I would recommend this resort to everyone who wants a relaxing and fun time. One last comment, Cesar the entertainment person was so much fun at the pool area.

  • Stayed December 2013, traveled with family
    • Value
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Helpful?
1 Thank Janet Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niles, Michigan
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed December 27, 2013

We stayed here about six months ago, but I still remember what a great trip it was. The resort is relatively new and was beautiful. The food and drinks were great, especially the teppanyaki restaurant.

Our room was a standard on the lobby level, which convenient for visiting the lobby area (great place to watch the sunset and have drinks) for quick walking trips outside the resort. We walked to the Malecon and it took about 25 minutes. Be sure to bring some cold water if you're going to do that. From what we discerned from talking with other guests, our bathroom was laid out a little different, so that might have contributed to the lack of counter space in there but overall we were very pleased with the room. It was large enough and the a/c kept it cool. We had a nice ocean view, although from about as far back in the resort as possible. The shower is huge, but there was no place to hang a towel near the door. I would still take the same room again. For comparison purposes, I have stayed at Dreams Puerto Vallarta three times and felt that the baisc rooms at Now Amber were well above the basic at Dreams and comparable to the preferred club junior suites there.

The only area that needs improvement is the snacks/lunch around the pool. I didn't think those offerings were that fresh or tasty, but breakfast and dinners were so good I can overlook that.
The entertainment in the evening wasn't bad, either.

  • Stayed May 2013, traveled as a couple
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Helpful?
Thank SunnyTrvlLvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 27, 2013

I visited Now Amber for a wedding, and while I'm not usually a fan of all-inclusive resorts, this place was amazing: It was the nicest hotel room I've ever stayed in, there were plenty of great amenities, the pools were lovely, the food was good and available at all hours in lots of places, the service was impeccable... The beach isn't the best, but it's clean and has a good swimming area. Town is close and easy to get to, there are also some shops and massage places within walking distance.

Over all it was a fantastic week and I wouldn't hesitate to recommend this resort.

  • Stayed December 2013, traveled with friends
    • Value
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Helpful?
2 Thank McKinnley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody, Wyoming
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 27, 2013

We just got home from a week at Now Amber (mid December 2013) This was our 2nd visit to this resort. This resort is very close to the airport (15 min cab ride) and close to downtown, marina, etc. We had 4 rooms - all in the preferred club of Now Amber. We were traveling with our three daughters and their husbands and 3 grandchildren. The resort itself is very clean, the staff is extremely friendly and the food is consistently good. The only reason I gave it a very good rating instead of an excellent is that their housekeeping staff needs help. Our rooms were made up late in the day and most nights the turndown service was too late and we ended up putting up our do not disturb before they got to our room. One of our daughters said they came to her room at 10:00 p.m. Turn down should be done while people are out to dinner, which leads me to believe that their housekeeping staff is most likely shorthanded. Overall though this is a very nice resort and the above complaint is certainly something they can fix.

Our granddaughter went to the Explorers Club most days and absolutely loved it. Three of the gals that were there last year were still there and remembered her by name, which really made her feel special. Most times when it was time to go she didn't want to leave, which speaks for itself!

Room Tip: My husband and I had the ocean front swim out master suite and loved this room. It was a great plac...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank abetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mundelein, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 25, 2013

We just returned from our week in paradise at Now Amber and can't wait to return. Our room was beautiful, immaculate and had an amazing view of the pools, beach and ocean. The food, especially at Capers and Bordeaux, was excellent. The entire staff was extremely welcoming, helpful and "good looking"!!

We spent most of our time luxuriating at one of the three pools. The gorgeous grounds and pools were very well maintained. The daily aqua aerobics and other pool activities were fun and entertaining! The highlight of our poolside experiences, however, was our fabulous waiter, Jorge, who was unbelievably attentive, warm and gracious! He made us feel so special, always serving us our favorite pina coladas-- and suggesting other delicious drinks--with a big smile and so much pleasure! He also brought us our daily lunch of the best guacamole and chips! Jorge treats the resort guests as though we were his personal friends; a genuine quality that made our vacation at Now Amber exceptional!

See you next year,
Ina & Royce W.

  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Ina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crown Point, Indiana
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 24, 2013

The property and staff are outstanding. The pools and pool areas are immaculate and cleaned daily. The hotel rooms are suburb; A/C worked perfect. Been to numerous all inclusive resorts and found Amber to have the best food among them all. The poor housekeeping staff are totally overworked. We were chasing them down every day to get new towels and new items for our room. We would return to this resort in a heartbeat.

Walk out of the gate to the left and you will find numerous massage places. We used the second one with the tent outside. Better service than 5 star hotels in the states!

Room Tip: We didn't upgrade to a swim-out and/or the preferred club and we never felt that we missed anyth...
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marc H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Now Amber Puerto Vallarta

Property: Now Amber Puerto Vallarta
Address: David Alfaro Sisqueiros 164 | Col. Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 123 Hotels in Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Now Amber Puerto Vallarta 4.5*
Number of rooms: 327
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