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“Family weekend”

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Now Amber Puerto Vallarta
Ranked #16 of 124 Hotels in Puerto Vallarta
Certificate of Excellence
GreenLeadersGold level
Puerto Vallarta
Level 4 Contributor
23 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Family weekend”
Reviewed December 4, 2013

Was okay! The staff was nice with us but when we stayed on the kids pool nobody watching and care. Two drinkers were sliding on the slide children pool, and nobody saying nothing to them because there were kids around of them. The room are confirtable enough but we listen the hall noises.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with AMResorts

Helpful?
1 Thank Silvia U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,842 reviews from our community

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Rating summary
  • Location
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  • Value
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Traveler tips help you choose the right room.   Room tips (1,076)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Puerto Vallarta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 3, 2013

stayed at Now Amber a few weeks ago, and immediately upon arrival the lobby and view blew me away, amazing! the restaurants were exceptional and the waiters go the extra ten miles to make your dinner a great experience, just great. I was very impressed with the room size and decor. the pool area is very I have to say the fitness center was under whelming, however overall i was very happy and would definately recommend this hotel to friends and family. I would stay with Now again.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with AMResorts

Helpful?
1 Thank Tony Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 3, 2013

Newer hotel with comfortable and spacious rooms. Views of beautiful blue Pacific Ocean and breathtaking green mountains! Close to downtown and marina. Lovely looking beach but be warned very rocky/pebbly. Pools are awesome. Food is as elegant or as simple as you like, all delicious! SUPER CLEAN! All staff are extremely hard working & friendly. Beautiful resort!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AMResorts

Helpful?
1 Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Vallarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 3, 2013

My son and daughter in law were married just last week at Now Amber in Peurto Vallarta. There were 20 guests that attended the wedding and the hotel staff did an amazing job, from decorating the beach for the ceremony, to the absolutely delicious meal and the DJ for the dance afterward. Upon return to their room, they opened the door to rose petals on the floor, champagne and chocolate covered strawberries and the jacuzi going with more rose petals. Wow !! The rooms are beautifully decorated and extremely clean. We had a swim out room which we will most certainly book again. The food is delicious (be prepared to gain a few pounds!!) We were beyond impressed with the staff, they were all so friendly and eager to help. The location is perfect. We walked many times along the beach, which is right in front of the resort. And about a 20 minute walk downtown to the boardwalk of shops. In the evening our favorite thing to do was sit in the open lobby, looking over the ocean with a tasty cocktail, and enjoy the sunset. You don't have to leave the resort as they have everything you could need from shops, a spa and gym, beautifully landscaped pool areas, nightly entertainment and several restaurants. I can't think of anything I would have changed about our stay.They really have thought of everything including the chocolates on your pillows with their turn down service!! We are already planning our trip back next year as we loved this resort so much and so will you!!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AMResorts

Helpful?
1 Thank Barbara Marie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Ab, Canada
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 3, 2013

From the moment we were escorted to our transportation from the airport, we were in a whole different world. A glass of champagne and a damp face cloth at the door. Before we knew. What was happening we were relaxing by a luxury pool facing a fantastic view of the sun heading for the ocean. We have stayed in many luxury hotels around the world, but none compared to Now Amber. Restaurants were world class. Try "Sexy Coffee" at the Tamarindo restaurant. The people looking afterthe guests were outstanding. Friendly and willing to help with suggestions, or just making us feel like very special people.
Let me tell you all of the employees at "Now Amber" are very special people.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AMResorts

Helpful?
Thank Bruce Wayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glassboro, Nj
1 review
Reviewed December 3, 2013

My wife and I were looking for an all-inclusive resort that didn't have a million rooms and wasn't old for our honeymoon. After scouring several internet travel sites, we settled on Now Amber Puerto Vallarta and hit a major home run! The resort is very new and extremely clean. The staff was extremely friendly, and beyond helpful. I was surprised at how well the bartenders, waiters, and hotel staff spoke English! While my wife and I can speak "poquito espanol", it was convenient to be able to ask for certain mixed drinks in English and have no language barrier issues.

The food and restaurant service was OUT OF THIS WORLD. I don't think we waited longer than a minute for someone to refill a drink, or to ask us if we needed anything. While you could swim up to a poolbar for drinks, there were always waiters coming by the lounge chairs taking drink orders every few minutes. You could even order meals poolside! We did not need reservations at any of the restaurants, and there was always ample seating. Our favorites were the Tamarindo (Mexican), Hiramatsu (Japanese), and the Carnival International Cafe, which was a monster buffet. The Oceania was very good as well.

The pools were clean and not crowded, the hot tub was ok.....it was set at maybe only 96 degrees I think because Now Amber allows children. The beach was small but as expected. Several local vendors were perched on the beach and will try to sell you anything once you step outside of the resort boundary. I played beach volleyball everyday with other guests and the resorts hard working "entertainment staff".

Our initial room smelled of mildew and mold and we requested a change that was immediately honored. We found the rooms to be excellent, with HD TV, a hottub, stand up shower with powerful hot water, excellent air conditioning. The room service is off the hook! At any time of day you could order off of a very comprehensive menu, as much as you wanted, no questions asked! It was at our room in 30 minutes or under. The minibar was always stocked and refilled daily. There were a bank of three elevators and we never experienced a delay.

There was a coffee house/internet cafe on site with a printer, and the store was full of essentials in case you are in need. My only negative was that the wireless internet access in the hotel rooms (I was on the 11th floor) was spotty and I had to sit on the balcony to get a decent signal.

We give Now Amber our HIGHEST recommendation!!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AMResorts

Helpful?
Thank Chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 2, 2013

My husband and I have stayed at this resort along with my brother and wife. Definitely one of our favorites in PV. Staff were very friendly and service top notch all around. I must say though Gustavo Andalon was by far our favorite very friendly prompt service and the man can move!! Very hard working so if you happen to have him treat him well. Food was good a nice selection. Entertainment at night was so so but I'm not much for the night life any way. Resort was kept clean and there was staff always on grounds first thing in the morning cleaning pools,trimming hedges,grass,ect... Drinks were made of fresh fruit not the liquid style that we have encountered at other resorts. We highly recommend the Now Amber.

  • Stayed January 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Milton F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Now Amber Puerto Vallarta

Property: Now Amber Puerto Vallarta
Address: David Alfaro Sisqueiros 164 | Col. Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 124 Hotels in Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Now Amber Puerto Vallarta 4.5*
Number of rooms: 327
Reservation Options:
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