My husband and I are long time Dreams PV customers and usually go with a group every October. We were getting a little tired of Dreams and decided to research another location. Now Amber owned by the same company was outstanding for an AI. Our room. 12th floor with a gorgeous view, was immaculate and comfortable. We felt the food was even better than Dreams. We ate at the French twice, Oceana twice, Himitsu and Teppanyaki. There is something for everyone. Be aware that while the food is very good, the portions are very small. So, for you hearty eaters, you may need to order more. My only complaint about the food was that it was never served steaming hot. The maid service (and yes, we always tip in Mexico) was fairly good but my mirror just never got cleaned. We also had to call the concierge a few times to get our mini-bar serviced. I finally went in person to tell them it continued to be a problem. After that, we had no more problems. The pool service was great. My husband enjoyed Pacifico and Modelo in cans. I am not a big drinker, so I enjoyed my fruity Margaritas. I am sure most people would want a little more alcohol but that is easily remedied by simply asking. Free wifi is provided and it was pretty consistent. There are also free calls to the US and Canada from the room, which was extremely nice. Also, know that the Now Amber is the family friendly side of the resort and no children are allowed in some of the restaurants on the Secrets (Adults Only) side. My husband and I did not feel we needed to upgrade to Preferred Club, but not having experienced it, I cannot adresss any thing about that side. The nightly entertainment was mediocre, at best. However, each bar area had musicians beginning at 10 pm. The service in those bar areas was sporadic. This is a new resort and I am sure there needs to be a little tweaking. Most of the staff was very friendly and really good at their jobs. We had a great week and will return in October.
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