I've not seen lots of reviews on here from families, travelling with young kids and so here's my opinion. My kids (ages 3 and 7) loved the resort. They were sad to leave and can't wait to go back again. All the staff were so friendly toward them, it made them feel really special. They both really loved the waterslide, it was their favorite place to hang out, however, the water is freezing in the kid's pools. They are not heated and are in a very shaded area so they never warm up...I would suggest that the resort look at heating these pools. I've seen other people on here comment on kids being in all the pools. The main pool with the swim up bar is the warmest pool so that's why families use it. They went to the explorer's club a couple of times and really enjoyed themselves there, although I think they could improve on the daily activities. There were only a couple of things that really interested my kids on the schedule. I would also suggest that the daily activites around the pool be updated to include more options for families with younger kids. The only thing that we could participate in with our kids was fruit carving. We had a couple of cool days and there wasn't anything really to do. We tried going to the Core zone to play pool or air hockey but we weren't allowed in, which I would totally understand if teens were there using it, but I don't even think there was a teen a the resort and definitely none in the room when we got there. The parents aren't allowed in the explorer's club either so that also was not an option. It would also be nice if there was a kid friendly show or two earlier in the evening. Our 3 year old could never stay awake for the 9:00pm shows and when he did, he didn't find them that interesting (aside from the circus show). One more disappointing thing for me was that I'd looked forward to the beach BBQ and there wasn't one. I think there should be one of those at least once a week, so that all travellers get to experience it. Overall, I think the resort could improve on helping families to enjoy their vacation together since it is promoted as a family resort but like I said at first, our kids did really enjoy themselves and so did we. We would definitely recommend it, with a couple of small tweeks to improve on for families who want to have fun doing things together.
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