We were at this resort in November and found the resort to be absolutely lovely. I found the food to be excellent. The rooms were lovely, but not the best I have been to. The service was somewhat slow, due to understaffing (in my opinion). The staff had to work very hard and we often found ourselves without a pre-or post- dinner drink, coffee, etc. the hotel and grounds were very clean and housekeeping did a great job. The view was amazing, we could hear the waves, and the lights and lobby were soretty at night!
The spa was expensive, but no more expensive than spas at other resorts. However, it was by far the most incredibly beautiful spa I have seen to date! And the Swedish Massage I received as a result of attending the 90 minute (actually 3hour) presentation for the travel club was fabulous!
The swim up bar, however, had a terrible odor! We could not stay at the bar, as it was just terrible smelling. For the who.e week, the odor was there, so it could not have been an anomaly.
The location of the resort was great. Just a few minutes in a cab and we were in the heart of the Malecon. Puerto Vallarta is a pretty city full of character and charm.
For the women out there, be wary of the taxi drivers that seem to be connected to the resort (they have the resort name on the taxi and their business cards). While most were fine, the minute I was in a taxi alone, the driver proceeded to try and 'pick me up'. And he was not at all subtle about it. It was a shocking, and somewhat scary, experience. Just my luck that the driver fancied himself as a desirable man!
I have to say, though, that Dreams Tulum had a much better garden area.
- Reservation Options:
- TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, HotelQuickly, Evoline ltd and getaroom.com so you can book your Now Amber Puerto Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.