I just got back from the Now Amber Puerto Vallarta! Great place! The rooms were beautifully appointed with terrific ocean views. The food was excellent, especially at the Bordeaux Gourmet Restaurant. Alejandro the chef is simply a master at his craft. The presentation, the quality all surpasses any restaurant I have been to in Mexico including the famous restaurants at Grand Velas Nuevo Vallarta and Grand Velas Riviera Maya. I highly recommend the seared Ahi Tuna and The Rack of Lamb, simply the best I have ever had. Our waiters Jorge and Alberto were excellent as well. As for the rest of the resort, service was the key factor in giving this hotel such a high rating. The waiters at the lobby bar were great! Luis and Fernando, you are the best! Everyone at the resort was exceptional. The negative experience I had with this hotel was when the maid came knocking on our door at 9:30am two days of the 4 days we were there even with the "Do Not Disturb" light that was outside the room. She would knock so loudly and her only response was "just checking". I told her that the do not disturb light was on and she said that it was so bright outside that she didn't see it. They really do need to have door signs instead of those lights. It was so annoying after being out late the night before. Otherwise I can't fault the resort in any way. Enjoy!
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