We flew out with Thomson 1st May for 2 wks. As we were amongst the first English people to arrive via the direct |Dreamliner flight we were treated to a 3 peice Mariachi band and refreshments prior to leaving Manchester, then on arrival in Puerto Vallarta we were treated as film stars with an even larger Mariachi band and refreshements, along with TV crews and applause as we entered the building. At this point it's worth adding that the Dreamliner is one fantastic aeroplane!.After an 11.5 hr flight we disembarked as fresh as if just been on a short haul one.
The hotel is a joy to behold, excellent decor, exceptionally clean and the staff all wonderful. Our room (suite) was on the 5th floor with a verandah resembled a football pitch compared to some others, the suite consisted of a separate shower unit with both freehand and overhead showers, a jacussi bath which my wife thought fantastic. The bed was large enough to sleep a family, let alone 2 people, but it was certainly very comfortable and the selection of pillows from firm to soft is something other holtels could take up. The view from the verandah was excellent allowing us to view a wonderful daily sunset.
There are varied restaurants which can be visited in both the secrets and the next door Now hotel, our preferences were the French,Italian and the Market Cafe to which special mention to the receptionist Alma who wonderfully perservered with my habit of hiding her "board" and causing minor hiccups when noting cust details, all taken in the holiday spirit.
My only gripe would be that the restaurant menus never changed, excellent though the food was, it would have been good to see a change, certainly after the first week. Although the room service was speedy and a good selection of food available, it suffered the usual "cold plate" syndrome which we seem to find in most holiday places. We like our food Hot, along with the plates.
It was my birthday during our stay, I was surprised when having finished breakfast, I was greeted with a serenade of "happy birthday" by the waiters, and presented with a small birthday cake...nice touch I thought. On this point it is worth noting that unless you specifically notify reception on your arrival of any "Anniversaries" no notice is taken and you are treated no different from any other guest. During out stay we saw a few weddings taking place and thought that this was the perfect choice for them. The holtel overall was a fantastic place to stay and we certainly look forward to returning there next year.
- Official Description (provided by the hotel):
- Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24/7 access to amazing nightlife, non-stop entertainment and Unlimited-Luxury(R). ... more less
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