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Secrets Vallarta Bay Puerto Vallarta
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Reviews (3,894)
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2,551
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3,184 - 3,189 of 3,894 reviews
Reviewed March 18, 2013

We are a Unlimited Vacation Club member and have stayed at 4 different Secrets and 2 different Dreams resorts and have always enjoyed ourselves. As most people will say the staff is always friendly and helpful.
Since this is a new resort - it is incredible in its artistic design and decor - but as far as food goes - they tried to complicate or over gormet most dishes - we have clearly had better meals at the other Secrets and Dreams.
We did schedule ourselves to have dinner at the Dreams in Puerto Vallarta, one night, because we had remembered our best dinning experiences were there. We ate at thier Oceana and had our best meal of the week.
As far as entertainment - there really was'nt much - the hypnotist was fun, and the fire show was interesting - but that was it.
The best Secrets for entertainment is the Secrets Silversands in Mayan Riveria - they had live rock and roll bands that were very good and drew people into thier nightclub - the nightclub here was always empty - no attraction.
We will continue to revisit Puerto Vallarta but probably will return to the Dreams.

Room Tip: any room above the 4th floor is fine
  • Stayed: March 2013, traveled as a couple
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4  Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

I just returned from a wonderful week at this resort March 8-15. It was a quick ride from the airport to the hotel. Check in was slow and really no one else around. Timeshare people were rather nice but hard to avoid. I would suggest they hound people after they have enjoyed the resort for a couple of days. The last thing I like to do after a very long travel day is to pay attention and listen to all those numbers. I just wanted to check into my room...

The resort was great. Plently of chairs and towels. The pool area is in the shade until 11am or so. I didn't see anyone from my balcony at the wee hours reserving a chair. It helps that the resort may have been 50% occupancy. The food was wonderful and enjoyed no reservations at resturants. We never had to wait. The lobby was awesome and enjoyed the sunset from the lobby bar every evening.

We had a swim out room and it was well worth the money. I found the pool warm and private. It was in the shade in the late afternoon but it was a great relief after being in the sun all day. I ordered coffee and breakfast for the secret box every day. It arrived within 20 minutes always hot.

The Sundial, a newsletter with the days event, is a great touch. We traveled with it everyday to plan our evening meal and activities. It is also indicates what resturants are open and dress code. We found the dress code is followed by most but some went above and beyond. If you are a man, just wear a collared shirt every night and you should be fine...

We had a wonderful time. I was amazed with the staff and how they could remember names. By the second day we were called by name...Very cool

Room Tip: We had a swim out room and it was well worth the money. I found the pool warm and private. It was in the shade in the late afternoon but it was a great relief after being in the sun all day.
  • Stayed: March 2013, traveled as a couple
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2  Thank Chill1972_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

Had a great experience at Secrets Vallarta Bay. The staff go out of their way to please you. They were genuinely friendly and helpful. From the second we arrived to the day we left- we literally felt like royalty. We did tip a few people, but were not treated any differently if we didn't. The food was impressive at every restaurant, and there was so much to choose from. Our favourite was "Tamarindo" (Mexican), where they had a Mariachi band playing every night. Service was fast, courteous and professional. We especially liked "Daniel" who we saw at Tamarindo and Himitsu. He remembered us and took special care of our table. A note- be sure to check out the buffets at the Marketplace Cafe- don't discount it- seriously the most amazing buffets I've ever seen. The Coco Cafe was also a nice touch if you just felt like having something light and healthy for lunch.

The hotel itself is less than a year old, so everything is new and contemporary. From the breath taking lobby to the most comfortable bed I have ever slept in- the facilities in this place are truly phenomenal. The beach was immaculate and even the vendors were respectful of your peace and quiet if you were sitting down by the shore. There were always plenty of chairs around the pools and you never had to wait for anything. Poolside service was great, a special thanks to Jose in the swim up bar- wonderful guy.

The entertainment was pretty good. We caught a hypnotist show, a tribal fire show (awesome) and a Grease stage show. We were pleased with all the activities offered at the resort, everything from water aerobics and dance lessons to bracelet making and bingo- they had something for everyone. The entertainment team were very fun and friendly, I especially liked Cesar's dance lessons and Natasha's water aerobics.

Another great perk of Secrets is that they have free calling to Canada and the US in every room. We felt very safe and taken care of the entire time.

We walked down to the Malecon (about 25 min walk) to take in some sights- there are lots of cute little shops, sand sculptures, statues- a lot of great photo ops. Again, everyone was very nice and we always felt safe.

The spa is incredible- a real experience. We really liked the spa butler, although I cannot remember his name. I think I just liked the idea of there even being a spa butler to begin with, lol. But again, so accomodating, going out of his way to make sure we enjoyed every minute of our time.

This resort far exceeded my expectations and I plan to return next year for my honeymoon. A special thanks to Carlos at Greyline shuttle service- go with these guys, they are fantastic.

Room Tip: Rooms by the lobby can be a little loud at night. If you value your peace and quiet, request to be away from the lobby.
  • Stayed: March 2013, traveled with friends
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5  Thank Seanah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

We stayed at Secrets for 5 nights at the end of December through the beginning of January 2013.
The grounds are split into two sections, one for the Now building and the other for the adults only Secrets building by a divider made out of tropical trees and bushes which works. The entertainment, the disco, the cafe, the japanese, mexican and the italian restaurants are all on the Now side, the Secrets side has only the French restaurant. Each resort has its own buffet and half of the Oceana restaurant by the beach and each has the daytime grill and bar by the pool. Adults have access to both Now and Secrets facilities which are both beautiful.
The food is quite good, but wouldn't use the word amazing like the food at the other Dreams resorts we stayed previously. We loved the most having lunch at Oceana on the higher level with that gorgeous view of the ocean and the Mexican food. The pool and grounds are beautiful and very well kept and the service is truly excellent. There were some nice shows as well and the Mexican fiesta night was great with great food.
The location is fantastic, private and away from gthe crowds but in the same time close to PV. The beach area is very nice, but be prepared for the beach merchants to approach you every 20 minutes to ask you if you want to buy something.
I have only one complaint about this hotel but it is a big one: the neverending slamming doors!
I do not know why the doors to the rooms are provided with a very tight spring mechanism which slamms the doors shut with a big force as soon as you let the door go from your hand. Needless to say, at any time of day or night there will be doors slamming very loud, as people are not used to hold on to the doors and close them gently all the way to prevent them from slamming. Because of this, I was waken up many times, both late at night and in the morning. This slamming doors situation really has to be resolved for us to go back there.
We took the bus many times to the Malecon from the bus stop located 3 minutes walk from the hotel for 2 pesos, extremely convenient and cheap - you get there in 5 to 10 minutes. As side trips, we went snorkeling to the Arcos with a privately hired boat from the Secrets beach; bring something to feed the fish, and there will be lots of fish around you to see. We also spotted a whale with her baby on the way back from there - the scenery on the way back and forth is also gorgeous! We also went to Rhythms of the night on New Year's Eve and it was well worth it. The lush island is gorgeous at night with the fires and torches lit up everywhere, dinner was great, and after the show - which was very nice - there was a dance beach party to ring in the New Year - fantastic atmosphere!

  • Stayed: December 2012, traveled as a couple
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4  Thank sorinaela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

We have been traveling to Mexico for several years now and found this Secrets to be the best ever. We received excellent treatment from the time we checked in to the time we checked out. They were eager to please. Been traveling with another couple and always tried to get rooms next to each other. First time!!! Rooms were great, service great. Lobby bar was the absolute best. Everything was within walking distance. My partner gets winded easy so the closeness of walking was great.
Seafood buffet wasn't the best, but all the rest of the food was great. Would like to see a bit more mexican food. Would go back to this resort in a heart beat.

Room Tip: We were on the 7th floor and had a fantastic view. Very quiet.
  • Stayed: February 2013, traveled with friends
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1  Thank sabe1941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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