Overall, the trip was OK, if a bit expensive for what it is. My guide Britany was very nice and took me to a lovely waterfall. Overall, I had a good time with it and was happy when i got back to the main office expecting a tasty lunch to be greeting me as was clearly stated in the flyer they had given me the previous day. They were pretty much trying to just send me on my way when I asked where lunch was. The owner then told me that there was no lunch included. I then showed him a flyer that indicated lunch was included and he just laughed (somewhat apologetically) and said that was an old flyer. I then said 'well don't you think you should do something about it'. He then became quite rude and eventually gave me back a fairly small amount (not even enough for a couple of tacos) and then said 'don't you think you should tip your guide??' and made me feel like a total jerk for simply expecting what was advertised. Since this wasn't Britany's fault, I gave her the money as a tip anyway, but I'm sure he simply demanded it back from her.
Unfortunatley I have to give the trip a 'terrible rating' instead of 'good' because of this experience which left a very poor taste in my mouth.
I took this trip back in April of 2011. I'm currently planning another trip but I've decided to come back to Trip Advisor more than a year later to post this. It was that bad.
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