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“Honeymoon Getaway!”

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Sunset Plaza Beach Resort & Spa
Ranked #6 of 124 Hotels in Puerto Vallarta
Certificate of Excellence
Belmont
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Honeymoon Getaway!”
Reviewed July 5, 2014

Check-in: Very friendly service. When we first arrived our room was not ready, but we received a small tour, cold towels, and champagne while the room was being prepared.

Room: We booked the one bedroom ocean front suite - all inclusive. It was a large size room with separate bedroom / living room areas. The room has a large balcony overlooking the ocean with both a table setting and two loungers. It had a full size kitchen with plenty of space, along with two full size bathrooms and Jacuzzi tub. The room was very clean and even offer a scented turn-down service (we would recommend the white tea option)!

Food (Mirador): The food at the Mirador Bistro Grill was excellent! We ate almost every meal here. If you don't like the menu options, you can special order or just ask for something random and they were more than willing to accommodate your requests. The Mirador also provides pool side services and menu are slightly different. They had a full service bar and most drinks were colorful and tasty. Pool side service was sometimes slow (especially around the beach area out front). Service in the Mirador was good most of the time but breakfast and dinner rushes we did sit for extended periods of time before being served. Almost daily the menus offered a variation of the food offering on site. There was never a bad meal!

Food (Lucciano): This is a reservation-only restaurant on site. Guy's, make sure to pack and wear long pants. The food was excellent and offered a more upscale restaurant look and feel. The service was excellent and prompt.

Activities: Two pools, adult-only (which is were we spent most of pool time) and a family pool + swim up bar. The pools were very clean and welcoming. There were many loungers and umbrellas to accommodate all the pool side seating. The adult pool also had a cabana beds, which were first come first serve. We did most of our swimming at the beach. The beach area is smaller than other resorts with roughly 12 chairs + umbrellas. The beach was very clean and vendors sold trinkets along the ocean. The resort brought in separate vendors (on site). We were able to paint a photo frame and taste and buy some flavored tequila. We didn't participate in the cooking or drinking mixing classes offered - these looked like they were going on during the day while we were out and about.

Spa (Zen Set): Upon arrival, we signed up using a promotion for a couples massage. The promotion included a 2-hour Zenset Signature Massage + Refresher Facial. Prices were comparable to a salon / local day spa. We loved every minute of this spa treatment - it was outstanding and the best massage we've had to date!

Location: The resort is between the marina and downtown areas. Each being roughly 8 minutes away. There were a few shops right down the street in case you forgot sunscreen or toiletries.

Special Thanks: Ivan - One of our butlers, for exceptional service! He showed us around the room, resort, and offered many unique experiences for us to try. He was always willing to answer all our questions, even if they weren't related to the resort. The private dinner arrangement was amazing. Marisol + Rosario - Massage specialists at Zen Set Spa, gave the best massages we've ever had. They were very professional and provided a relaxing environment.

Room Tip: Book a higher floor to have better view of the ocean.
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  • Stayed June 2014, traveled as a couple
    • Value
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Helpful?
2 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (703)
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English first
Scottsdale, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 3, 2014

Had a wonderful time at Sunset Plaza. The staff was exceptional 99% of the time. Occasional slow service in the restaurant. Very clean, small, and well kept property. One bedroom suite was fantastic. Beautiful views. Highly recommend a massage at the beach cabana. Very relaxing. Very nice pool and spa areas with a separate adults only pool. Beach was unimpressive. Very small and enclosed with two jetties of rocks. This property on a nice, expansive beach would be a 10+! Great property, not so great beach, wonderful staff.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
2 Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queen Creek, Arizona
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 2, 2014

We chose all-inclusive at this resort to celebrate our 20th anniversary. Very clean resort, inside and out. The staff is very helpful. Bring lots of $1 bills as you'll be tipping a lot! Enjoy the super clean beach and beautiful sunsets or kick back in the family or adult pools. Swim up bar is nice but they close it up in the afternoon because unfortunately, the bar faces west and gets a lot of sun but the bar on the other side remains open from morning to night. The food is delicious although we wished they had a buffet at least once a day. Very nice resort! We'd stay there again ;)

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank shaw1204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E.g.
1 review
Reviewed June 29, 2014

Very relaxing time in every respect. Food venues and menues were very good and availabilty of 3 seperate pool areas made for uncrowded time . Manager arranged to have a special Sea Bass dinner for us.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank George A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tx
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 29, 2014

This was our first visit to PVR, and this resort, and found it to be a solid value for the money. We have done all inclusive before at more larger resorts that have up to 8 restaurants and nightly entertainment, but this is smaller and more quaint for a couples , family, and friends who want to meet up to spend time together. The staff was very friendly, the rooms spacious and beautiful, and the spa I highly recommend. We visited all the restaurants on property where the food was good, but at times the service could be slow. The menu change was infrequent. The biggest downfall was the location due to the constant noise from the resort next to the Sunset.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank SYCAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 29, 2014

Stayed here in February this year. All round wonderful experience from rooms which were huge and had fantastic views - loved having 2 bathrooms to food which was some of the best \I have had at a resort. As we were there for 2 weeks, also really appreciated that there were laundry facilities on site.
Humberto in the dining room was our star each day; always attentive and smiling.
Great resort and close to lots of other activities.
Also recommend the Taco Tour - so good!!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank TOCarolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 28, 2014

The Sunset Plaza was one of the best resorts we've stayed at in years. The service provided by the staff is world class. The resort itself is clean and complete with all the amenities one would expect at a high-end resort. The only service issue the resort could improve on is their restriction on wearing sandals or flip-flops in their Luciano's restaurant. Since the resort is right on the beach, this rule does not make any sense.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunset Plaza Beach Resort & Spa

Property: Sunset Plaza Beach Resort & Spa
Address: Diego Rivera 121 | Zona Hotelera Las Glorias, Puerto Vallarta 48330, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Puerto Vallarta
#3 Top resorts Hotel in Puerto Vallarta
#3 Spa Hotel in Puerto Vallarta
#3 Romantic Hotel in Puerto Vallarta
#4 Luxury Hotel in Puerto Vallarta
#5 On the Beach Hotel in Puerto Vallarta
#12 Business Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunset Plaza Beach Resort & Spa 4*
Number of rooms: 80
Official Description (provided by the hotel):
Find the master key to Paradise at Sunset Plaza Beach Resort All Inclusive & Spa. Our suites and rooms are designed with technology and comfort inspirited décor. Each one of these units features an amazing ocean view. Seduce your senses with our exclusive all inclusive plan, Haute cuisine, Premium Drinks, 24-Hour Butler and the most beautiful Puerto Vallarta Sunsets, all in one place. ... more   less 
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Also Known As:
Sunset Plaza Beach Resort And Spa
Sunset Plaza Beach Hotel Puerto Vallarta

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