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Sunset Plaza Beach Resort & Spa
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Reviews (3,509)
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2,598
676
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28
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All reviewsmanager javierone bedroom suitemirador restaurantadult poolpersonal butlerbutler serviceitalian restaurantmain restaurantswim up barall inclusive packagekids clubthe hotel managerrooms face the oceanlarge balconyfull kitchenthe general managerocean view
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1,977 - 1,982 of 3,509 reviews
Reviewed March 17, 2014

Just returned home from a wonderful week at this resort! the staff from the doorman to our "butler" , from the pool staff, waiters, housekeeping......everyone we met treated us like we were the only ones there! We travelled with five other couples to celebrate two special anniversaries and this resort was perfect! Smaller than others,but that is its charm! When not in town we lounged in the pool and if. we got bored Fernando kept us busy with all kinds of activities . Great guy with lots of energy! Rooms were very clean and service was excellent!! Food was good, lots of choices....sometimes a communication problem but all was quickly resolved! A great place with great staff!! Great place for a holiday!

Room Tip: Try to book above the 6th floor for the best water views although no view is bad because all rooms face the water!
  • Stayed: March 2014, traveled with friends
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Thank Charlene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2014

This hotel is like no other. The quality of everything and the service are really the best. I totally recommend this hotel wether you are traveling wish your couple or with your family. It was a really great experience.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Nadia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2014

We went with a smaller group of students from our school on spring break. Many of our friends were staying at the resort next door - Los Pelicanos. We were able to enjoy the luxuries of Sunset Plaza while also having access to our group of friends next door.

  • Stayed: March 2014, traveled with friends
    • Value
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Review collected in partnership with this hotel
Thank Katie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2014

Although our luggage got lost by our airline and there was a bit of a problem with check-in, the overall experience was wonderful. Three pools, very nice restaurants and the most friendly, accommodating and helpful staff was we have experienced on a vacation in a very long time. Would strongly recommend!!

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
1  Thank Dimitri C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2014 via mobile

The Sunset Plaza was an excellent hotel. The staff were very attentive and did a great job at ensuring we had everything we needed. Check in was very quick and easy and we got our room right away. We did not have the luxury suit but that was not a problem for us because we hardly spent anytime in the room. It was perfect with what we needed. The room and the entire resort for that matter was very clean.

The food was great! We looked forward to every meal because the food was that good! Be sure to try the taquitos at the aqua bar - there amazing and so fresh!

There isn't any entertainment at night but it wasn't much of a problem. There is a mall across the street from the hotel as well as little shops and a flea market within walking distance from the hotel. We would usually take walks after dinner which was a nice way to spend the night and enjoy the area outside of the resort.

Roberto our butler was so helpful and always happy! He always made sure that we were enjoying ourselves and was accommodating to any of our requests.

We spent all of our days at the pool which is nice because it overlooks the beach so you get the best of both worlds.

We will definitely be returning to this resort again next year!


Stayed: March 2014, traveled as a couple
Thank Alexandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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