We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Relaxing beautiful stay! Great staff. Great Views. Highly Recommend!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Sunset Plaza Beach Resort & Spa
Ranked #6 of 124 Hotels in Puerto Vallarta
Certificate of Excellence
Atlanta, Georgia
Level 5 Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Relaxing beautiful stay! Great staff. Great Views. Highly Recommend!”
Reviewed October 8, 2013

I stayed at the Sunset Plaza during the first week of October. It was a great stay! I highly recommend it.

The rooms were spacious. We stayed in a suite. The bathroom in the living area was a full bathroom with a very nice shower. The kitchen was fully equipped. To save money we cooked breakfast a couple of times. The hotel is actually very close to a supermarket and a Wal-Mart -- which is bus accessible. (The buses are $00.50 USD each ride and they are bumpy but worth it...much cheaper than taxis -- though you can get an instantaneous cheap taxi if you need it. The SP staff will help you.) The living area was very nice and well-decorated. There was also a large TV and you could control the cooling in that room with its own unit. The balcony was accessible through the living and bedroom areas. The bedroom had a giant comfy bed, but not many blankets -- though you could control your temp in that room as well. All of the rooms had a giant ceiling fan. The bathroom was beautiful and spacious. There was a huge closet with a safe inside the bathroom, and the bathroom had another stand up stone shower and a jacuzzi tub where two people could comfortably fit.

The staff was wonderful. Alejandro at the bar was great! His colleagues were also wonderfully attentive and had great recommendations when we couldn't think of what to drink or eat next. Guadalupe and Irma were our maids and they did an immaculate job. They came 2x a day.

The hotel has 3 (at least) wonderful pools and 3 hot tubs. The pools are wonderful and there is plenty of seating. The views from the front and back of the hotel were amazing, and every night you could see the sun set over the ocean.

One night they allowed the guests to help some baby sea turtles into the beach which was just amazing.

I highly recommend this hotel. It's well-worth the price and it's in a bus/taxi friendly location. They have great tour options ( the concierges Alicia and Xochitl were super helpful! ) and we had a wonderful overall time.

The restaurants were also delicious. I went to Midori and to Lucianos. The filet mignon and the chilaquiles were my favorite meals. This place has a lot to offer, and it's truly a great place to feel at home.

Small cons: The Wi-Fi connection was spotty, and the beach area in front of the hotel was quite short/small -- though PV has an open beach policy meaning you can go into any beach regardless of the hotel you're in.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Isabel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review, October 24, 2013
Dear Ms. Isabel,

On behalf of all the staff of Sunset Plaza Hotel, we would like to thank you for sharing such nice comments regarding your latest stay with us, we are very happy to hear that you really enjoy your vacation and that our hotel exceeded your expectations making your vacation memorable and special. I will extend your congratulations to Alejandro, Guadalupe and Irma for their great job.
It is always great to know our guests are interested in our turtle release program. Sea Turtles and baby sea turtle releases are a major ecological conservation in Puerto Vallarta as thousands of Olive Ridley Turtles who were born on the region’s beaches return every year to lay their eggs to perpetuate their cycle of life.
The challenge for the hatchlings is their journey from sandy beach to the sea, avoiding predators including birds and iguanas.
Turtle farms dedicated to the harvesting, hatching and releasing of baby sea turtles are a fascinating activity that delights our guest with an interactive educational and emotional experience, we are very proud to be part of it.
Sunset Plaza Hotel appreciates the time you have taken to give us your opinion and observations, please be sure that we are going to check the Wi-Fi connection in order to improve that service.
We are look forward to hosting you soon.
Sincerely,
Leaslie Gómez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,198 reviews from our community

Traveler rating
    2,362
    618
    146
    46
    26
See reviews for
1,094
1,438
70
31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (707)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lisle, Illinois
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 4, 2013

The Sunset Plaza is perfect! The photos on this website and the resort website do not lie. Everything from the room furnishings, the covered balcony that has amazing views, the pool, the restaurants (Mirador was my favorite), the spa, and especially the staff, all exceeded my expectations. Being greeted by Javier the manager when we pulled up to the hotel, and his concerns that everything was excellent throughout our stay, made us feel very welcome. Juanita did an excellent job maintaining our room, and greeted us everyday with a smile. Cesar, Humberto, Beatriz, and the rest of the restaurant staff was always there with what we needed. Be sure to go the spa and get one of the best massages from Moises. This resort is perfect, and the staff takes care of the little things that make a great vacation. There are even great restaurants and some shops all within walking distance. I will definitely be recommending the Sunset Plaza to others. You will not be disappointed if you stay here!

Room Tip: The 6th floor was perfect...right at the top of the palm trees.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jimmy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review, October 8, 2013
Dear Mr. Jimmy,
Thank you for your recent stay and posting your nice review. We are so glad that you enjoyed all the benefits that Sunset Plaza Hotel guests have.
We are very proud we were able to surprise you with our a la carte all inclusive. We strongly believe in the personalized service and the benefits of having menu choices with tasty dishes. Our Gourmet style originates from our chef’s own recipes, offering a culinary experience while combining unique flavors, odors, aromas and colors for each of our restaurants; Bistro Grill, Italian Gourmet, Mexican Gourmet and Oriental cousin. Bars, swim-up bar and lobby bar offer a variety of National and Premium beverages, services from 10:00am to 1:00am to accompanied by a sommelier that offers and suggest a variety of wines, original Jalisco tequilas, International cocktails, the flavor of our tequilas based martinis that will bring you unparalleled flavors.
I will extend your congratulations to Javier, Juanita, Cesar, Humberto, Beatriz, I am sure they will be satisfied to know your kind consideration for a job well done.
Please receive our appreciation for sharing your feelings with us, and look forward to your next visit.
Sincerely,
Leaslie Gómez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 3, 2013

this is the best resort experience we had. everything was excellent from check in to food, drinks ,bar, staff and hotel GM keep up the good job I would recommend everyone to stay at this resort..the staff cares about you they take care off you very well..the room is fantastic..great turndown service with our own selected aroma...what else you can ask for. mini bar in the room ws great. free wifi whatelse to expect.very quite resort which was great for us. nice pool,clean location. I will definitely going back again and have recommended to all my employees to visit Sunset.
Thank you
Ravinesh Singh and family Sacramento CA

Room Tip: rooms please when i come back again do not give a connecting rm as we're light sleepers thank yo...
See more room tips
  • Stayed May 2013, traveled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ravineshsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review, October 8, 2013
Dear Mr. Ravinesh,
Thank you so much for taking the time to share your lovely experience, Sunset Plaza is very proud to know we exceeded your expectations making your vacation memorable and special.
Amenities at Sunset Plaza include a large fitness room and spa; an activity packed Kids Club, two full-service restaurants – one international cuisine and one Italian – a deli, a lobby lounge, and the Poolside Aqua Bar.
Sunset Plaza hotel is oriented to for a family vacation, a romantic retreat, a business event, or an unforgettable wedding or honeymoon whether you plan to visit Puerto Vallarta.
Puerto Vallarta has many options to offer when it comes to food, fun and nature areas, so we will be very happy if you give us the opportunity to host you in your home away from home.
Best Regards,
Leaslie Gómez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 2, 2013

First off, I would like to say that the staff there was amazing!!! I travel couple times each season and whenever i'm in Puerto Vallarta which is about 2-3 times a year, I won't choose no other hotel than this sanctuary. The staff was PHENOMENAL!! The rooms were always clean and smelling fresh... Our butler was incredible in assisting my family and I...Especially the waiters and waitresses... Let me not forget to mention the gentleman in charge of the activities, I believe his name was Jose Luis, he was great with our kids!!! We can't thank him enough and I have referred 2 of my associates who have children to this hotel and they already made their reservations to be there in November. They're looking forward to enjoying some fun in the sun and let Jose Luis show them a good time while they're there at the hotel... Thank you Sunset for providing us with an phenomenal time.

Room Tip: All the rooms have an ocean view :)
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank elizabetth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review, October 8, 2013
Dear Ms. Elizabeth,
On behalf of all the staff of Sunset Plaza Hotel, we would like to thank you for sharing your holidays with us, we feel very honored.
I will extend your congratulations and recommendation to Jose Luis and all staff, I am sure they will be satisfied to know your kind consideration for a job well done.
For us it is really motivating to know that our service makes the difference in our guests’ vacation and that we are able to help you relax and simply enjoy your free time with us.
Thank you for your recommendation to your associates, we will do our best for fulfill their expectations.
We look forward to having the opportunity to have you staying with us, in the meantime, feel free to contact us at anytime.
Sincerely,
Leaslie Gómez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 28, 2013 via mobile

This resort is beautiful. The room was clean and spacious and the terrace facing Banderas Bay was fantastic. Our TV was in Spanish only so we were a little disappointed with that. We did the all-inclusive package and were very surprised and impressed with the quality of the food. Everything was made to order, which you don't typically find with all-inclusive packages. Even the presentation of the food was impressive. The italian restaurant was excellent. While we didn't try the japanese restaurant, we peaked in, but were not impressed with the ambiance. The grounds and pools are kept very clean. The service here was excellent and the resort staff were very attentive and friendly. I cannot say enough good things about the staff, starting with the butlers all the way down to housekeeping. The resort is not too big or small. It is the perfect size for my taste and close to the airport, marina and the Malecon. I will definitely be back to this resort and thank everyone at Sunset Plaza for making my trip so enjoyable.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank thelat1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review, October 8, 2013
Dear Guest,
Please let us express our gratitude for sharing such nice comments regarding your stay with us. We are very happy to hear that you really enjoy your vacation.
For us it is really motivating to know that our service makes the difference in our guests’ vacation and that we are able to help you relax and simply enjoy your free time with us.
We are very proud we were able to surprise you with our a la carte all inclusive. We strongly believe in the personalized service and the benefits of having menu choices with tasty dishes. Thank you for your appreciation.
We look forward to having the opportunity to have you staying with us, in the meantime, feel free to contact us at anytime.
We will be waiting for you to come back really soon.
Best Regards,
Leaslie Gómez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Colorado
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 28, 2013

We went with our 4 year old daughter and they have a kids area and the gal who worked there was wonderful with all the kids, service and food and rooms were all great. One time the folks next to us at the pool had to wait 5 minutes for their drink order and went off on the waiter and they looked to me for confirmation for their bad behavior and I told them they should just vacation in their home state of Indiana and they were inappropriate in how they acted. So if you are full of yourself, and cant wait 5 minutes for your Budweiser go someplace else ( please ) , but if you can relax and chill and wait at most 5 minutes for your drink, it is a great place and we will be going back next February for 15 days like we have the last 2 years. If you have kids it is absolutely wonderful. We love everything about the place except for our one morning set up next to the folks from Indiana, nothing against Indiana that is just where they were from, needless to say we moved to the other side of the pool and never ran into them again.

Ron R

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review, October 17, 2013
Dear Mr. Ron,
Please let us express our gratitude for sharing such nice comments regarding your stay with us. We are very happy to hear that you really enjoy your vacation.
For us it is really motivating to know that our service makes the difference in our guests’ vacation and that we are able to help you relax and simply enjoy your free time with us.
We are very proud we were able to surprise you with our a la carte all inclusive. We strongly believe in the personalized service and the benefits of having menu choices with tasty dishes. Thank you for your appreciation.
We offer activities for kids and exclusive areas for adults too, so all the family have fun at Sunset Plaza Hotel. I will extend your congratulations to our kid’s area staff, I am sure they will be satisfied to know your kind consideration for a job well done.
I hope to see you in February 2014, in the meantime, feel free to contact us at anytime.
We will be waiting for you to come back really soon.
Best Regards,
Leaslie Gómez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Springs, Michigan
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 25, 2013

This resort was new and fresh when we visited. Everything from the lounge the bar, pool and hot tub was very nice. It is located right on Banderas Bay and we even walked to the Malecon from this location. Everything i experienced at this resort was good. The service and the staff were all very friendly and accomodating.

Room Tip: Upper floors are a must for the view
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DanielandLila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Sunset Plaza Beach Resort & Spa, responded to this review, October 17, 2013
Dear Mrs. Daniela,
It is great to hear your nice comments about our resort; I shared them with the staff involved.
We are very happy to hear that we were up to your expectations.
We hope to see you in a near future
Best Regards,
Leaslie Gómez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Puerto Vallarta hotels
0.4 mi away
Fiesta Americana Puerto Vallarta All Inclusive & Spa
Fiesta Americana Puerto Vallarta...
#10 of 124 in Puerto Vallarta
2,497 reviews
6.0 mi away
Garza Blanca Preserve, Resort & Spa
Garza Blanca Preserve, Resort & ...
#14 of 124 in Puerto Vallarta
1,889 reviews
0.3 mi away
Secrets Vallarta Bay Puerto Vallarta
Secrets Vallarta Bay Puerto Vall...
#15 of 124 in Puerto Vallarta
3,311 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Marriott Puerto Vallarta Resort & Spa
Marriott Puerto Vallarta Resort ...
#8 of 124 in Puerto Vallarta
3,243 reviews
1.0 mi away
Villa Premiere Boutique Hotel & Romantic Getaway
Villa Premiere Boutique Hotel & ...
#7 of 124 in Puerto Vallarta
2,405 reviews
2.7 mi away
Velas Vallarta
Velas Vallarta
#5 of 124 in Puerto Vallarta
3,710 reviews
Show Prices
Show Prices
Show Prices

Been to Sunset Plaza Beach Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunset Plaza Beach Resort & Spa

Property: Sunset Plaza Beach Resort & Spa
Address: Diego Rivera 121 | Zona Hotelera Las Glorias, Puerto Vallarta 48330, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Puerto Vallarta
#3 Top resorts Hotel in Puerto Vallarta
#3 Spa Hotel in Puerto Vallarta
#3 Romantic Hotel in Puerto Vallarta
#4 Luxury Hotel in Puerto Vallarta
#5 On the Beach Hotel in Puerto Vallarta
#12 Business Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunset Plaza Beach Resort & Spa 4*
Number of rooms: 80
Official Description (provided by the hotel):
Find the master key to Paradise at Sunset Plaza Beach Resort All Inclusive & Spa. Our suites and rooms are designed with technology and comfort inspirited décor. Each one of these units features an amazing ocean view. Seduce your senses with our exclusive all inclusive plan, Haute cuisine, Premium Drinks, 24-Hour Butler and the most beautiful Puerto Vallarta Sunsets, all in one place. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, BookIt.com, Priceline, Hotels.com, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone, getaroom.com, HotelQuickly and Evoline ltd so you can book your Sunset Plaza Beach Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Plaza Beach Resort And Spa
Sunset Plaza Beach Hotel Puerto Vallarta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing