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“AWESOME VACATION”

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Sunset Plaza Beach Resort & Spa
Ranked #7 of 123 Hotels in Puerto Vallarta
Certificate of Excellence
Reviewed February 25, 2013

We just got back from staying at the Sunset Plaza! What a wonderful place! It was great in every way! Great food, accommodation, drinks and service! My family was a bit worried about going to Mexico and we were happily surprised1 I would not hesitate to go back and will be staying here the next time!

Room Tip: We stayed in a two bedroom suite which easily could sleep 8 as it had a fold out couch. It was a co...
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  • Stayed: February 2013, traveled with family
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Thank dontgoseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,192 - 2,198 of 3,263 reviews

Reviewed February 24, 2013

My Wife and I were there for a ten day stay just last week. Our stay was very pleasant, the service and the staff are top notch. Every room has an ocean view , we even caught a glimpse of some whales one afternoon. If it is relaxing and non -stress you are looking for check it out. I found out about this place from book it .com . We couldn't resist after reading all the poitive reviews. The pool is heated , we spent most of our time at the adult pool outfitted with beds . There is sun or shade spots at the adult pool and plenty of great drink service as well. The breakfasts are prepared fresh every day ( try the french toast it is decadent ). The Mirador and Lucianos are the two restaurants on the property, totally a la carte .It was nice not standing in a buffet line, each meal was special and unhurried .Lucianos is an Italian style restaurant based on fine dining and presentation. They also have a few premium entres for an added price not inclusive which in my opinion was not really worth the extra . Mirador is also very good , many fish dishes were excellent as well as the Mexican cuisine .The rooms are very spacious and comfortable , turn down service is available . The cleanliness was excellent. Be sure to find Hazael, he was our butler knowledgeable and always ready to help. We were looking for some evening entertainment, he helped with a suggestion to a club called Roxys if you like classic rock or reggae. We had a nice time her as well ! A gentelman named Javier looks after a good portion of the staff , he was there at check in and greeted us with a glass of champagne (nice touch ). My only complaint is that is a bit sedate there in the evenings. The lounge had a trio there one night who were absolutely horrible I guess thats why they picked up the drums and left. The lounge is so nice and inviting, I'm sure some musicians would love to play there. Not your typical all inclusive , Smaller , More relaxed !!

Room Tip: Every room has an ocean view !!
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  • Stayed: February 2013, traveled as a couple
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2  Thank Redvet75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

The hotel is in the town of Vallarta and close to many amenities. Costco is a three dollar taxi ride and your North American card works. The store is almost identical to the one we go to. Also a Mega Store for almost anything you might want. Turn right at the main drag and it is on the left about a seven minute walk. This was great as we chose to go EP rather than the all inclusive. This works very well and given the cost of drinks and food in town this is by far the better choice if you want to venture out and explore. We also had the one bedroom so we had a kitchen and full fridge. The hotel staff are excellent and the service is first rate, Butler services is a nice touch! We walked from the hotel to the boardwalk. The walk is about thirty minutes if you stop and shop on the way. We found that the best deals are before the boardwalk products are the same. Best deal on the boardwalk for drinks is the Cheeky Monkey, great view and a dollar a beer. Its right across from the ladder statue. The art on the boardwalk is really cool too! Keep walking on the Boardwalk over the bridge and you are in old town. If you go up one street and turn left there is a pub called Nacho Daddy's. There is live entertainment by Joe King Carrasco of 90s fame most evenings. We had a great time. Another band that we saw that was fun was Rock of Ages. Saw them twice at Breakers and at Anna Bananas. Both of these establishments are in Nuevo Vallarta. The town is safe and we never felt uncomfortable walking at any time of day. We stayed in February and the Whales are in the bay and often visible as are the Dolphins from the hotel room balcony. We also went to Rhythms of the Night. Its about an hour boat ride and a little cool coming back so bring a sweater. Later in the year not likely as cool.
We had a blast and can't wait to come back. Really recommend this hotel for the adventurer who prefers comfort!

Michael.

Room Tip: Room we had was great, one bedroom. Coffee in the morning is free to all guests including EP. From...
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  • Stayed: February 2013, traveled as a couple
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3  Thank Michael182201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia-Sunset, General Manager Assistant at Sunset Plaza Beach Resort & Spa, responded to this reviewResponded February 22, 2013

Dear Guest,
It is very nice to know that you enjoyed every minute at Sunset Plaza Beach Resort & Spa.
We really hope to have the honor to host you again in the near future.

Sincerely!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

We absolutely LOVED this resort! The service was amazing! Our rooms seemed palatial! I enjoyed the spa tub and the extraordinarily large decks off of our rooms. We were a family of 7 so our rooms were adjoined (a 1-bedroom and a studio). The pools were wonderful...we swam for hours each day! Our twins loved the Kids Club. Gloria, the Kids Club worker was so terrific and treated our kids with excellent care and attention, which allowed us time to enjoy a siesta by the pool. Alejandro, the poolside food server is simply amazing!! Such personality, and great, personal service from him!! The food was delicious at our resort. The all-inclusive package was well worth it for our family! We ate when we wanted and as much as we wanted! We watched the whales and dolphins swimming close to our shoreline, daily...a bonus of being there in whale season (January). The doorman, Manuel, was attentive and very friendly and Gabriel Garcia, the hotel manager is simply outstanding in the excellent service he guarantees for his hotel. We have already planned our return trip to the Sunset Plaza in Puerto Vallarta!

  • Stayed: January 2013, traveled with family
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Thank BriMon499134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia-Sunset, General Manager Assistant at Sunset Plaza Beach Resort & Spa, responded to this reviewResponded February 22, 2013

Dear Guest,
Thank you for share your recent visit to Sunset Plaza Beach Resort & Spa.
We are also glad to know that you enjoyed our kids club, the restaurants and pools.
We sincerely thank you for choosing us as your vacation destination and we are looking forward to welcome you again in a near future.

Best Regards!

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Reviewed February 20, 2013

After reviewing this location for several months we went into it with very high expectations. Needless to say, we were not disappointed. Beautiful, convenient location and awesome staff. We stayed in a deluxe room on the 14th floor with the All Inclusive option. The rooms were very clean, nicely appointed and it sounded like the ocean was right outside your window. We especially enjoyed the Luciano Italian restaurant and dined there 3 times. The goat cheese bruschetta was devine and the Spanish Coffee demonstation was a really special experience. They let us dine outside under the lit palm trees and starry skies. A five course meal in that beautiful setting was one of the highlights of our trip. We didn't use the Spa but found a massage (Shadah Spa) just down the driveway and past the taxi stand. Small spa, nothing fancy but they give a Great massage (hot oil, hot stone, head to toe) for $25.00 for 70 minutes. Wish we would have had time for more of them. Taxis come right to the door in 2 minutes and will take you almost anywhere for just 50 pesos. The bus is one long block up the street and will take you all over for just 7 pesos. It is an experience in itself.....pay quickly and grab a seat because it takes off as soon as you get on. We rode it all the way to Mismayola to the Zoo and back which was a fun experience. If you do the Zoo be sure to wear long pants & shirts or plenty of sun screen as we came home with lots and lots of no-see-um bites, which are awful. We've been to PV 3 times and this was by far the best experience we've had, thanks to the wonderful staff and amenities of this hotel. We booked through Book-it.com which was very affordable for All Inclusive. We will definately return in the future.

  • Stayed: February 2013, traveled with friends
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4  Thank Sheila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia-Sunset, General Manager Assistant at Sunset Plaza Beach Resort & Spa, responded to this reviewResponded February 22, 2013

Dear Guest,

It is always a pleasure to know that we have exceeded your expectations in regards of the service provided by our dedicated staff.

Thank you for sharing your recent experience at Sunset Plaza Beach Resort & Spa trough TripAdvisor.

Our sincere greetings!!!

Report response as inappropriate
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Reviewed February 19, 2013

Booked by chance via Internet when other arrangements fell thru. Pleasantly surprised...it was all the web site said and more. Had a 1 bedroom suite on the 15th floor..all rooms and suites are ocean front. Exquisitely appointed, very large, 2 bathrooms, hot tub in room and full kitchen. 2 tvs and every amenity you might need. Quiet refined,crowd, separate kiddie pool and day care(away from adults)' large pool and separate, intimate adult pool. no loud music, several subtle and interesting activities. Several,hot tubs on second story platforms, but no shade at either. Food was good...no buffets thank goodness. There was an all inclusive option but we chose to not take it. Staff genuinely concerned about you and your comfort. Location is good, taxi or bus right there.

Room Tip: All rooms oceanfront. If you are all inclusive you do not need the suite. Floors 7 and above you...
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  • Stayed: February 2013, traveled as a couple
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3  Thank lnwild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

This is a great resort! The rooms are large and clean, and all have ocean views. The staff is incredibly friendly and helpful. The all inclusive meals are restaurant style, not a buffet, and they are very willing to accommodate special requests.The fine dining place, Luciano, is only average, and the service there could have been better. There was never a problem getting a table for a meal or getting a chair at the pool. This is the perfect place to come and relax. We are already making plans to come back.

Room Tip: All rooms are ocean view in the current tower; there are plans for a second tower, and I don't k...
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  • Stayed: February 2013, traveled as a couple
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1  Thank marysuesylw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia-Sunset, General Manager Assistant at Sunset Plaza Beach Resort & Spa, responded to this reviewResponded February 21, 2013

Dear Guest,

We really appreciate all the feedback which help us to improve the service, we are taking corrective actions relate food & beverage department.

Hoping to have the honor to see you again in a near future in order to show you the improvements thanks your comments.

Receive our sincere greetings!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunset Plaza Beach Resort & Spa

Address: Diego Rivera 121 | Zona Hotelera Las Glorias, Puerto Vallarta 48330, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Puerto Vallarta
#3 Romantic Hotel in Puerto Vallarta
#4 Top resorts Hotel in Puerto Vallarta
#4 Spa Hotel in Puerto Vallarta
#5 Luxury Hotel in Puerto Vallarta
#6 On the Beach Hotel in Puerto Vallarta
#12 Business Hotel in Puerto Vallarta
Price Range: $206 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Plaza Beach Resort & Spa 4*
Number of rooms: 80
Official Description (provided by the hotel):
Find the master key to Paradise at Sunset Plaza Beach Resort All Inclusive & Spa. Our suites and rooms are designed with technology and comfort inspirited décor. Each one of these units features an amazing ocean view. Seduce your senses with our exclusive all inclusive plan, Haute cuisine, Premium Drinks, 24-Hour Butler and the most beautiful Puerto Vallarta Sunsets, all in one place. ... more   less 
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Also Known As:
Sunset Plaza Beach Hotel Puerto Vallarta
Sunset Plaza Beach Resort And Spa

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