The hotel was perfectly nice. Very friendly staff, good service poolside, good meals at El Mirador. Unfortunately we were very misled with our $200 resort credit. We tried to use the credit at point of purchase and no one had any idea what the credits were. Then we were told to just hold onto them until the end and use them at checkout. I suspected something was up, but unfortunately I did not push it any further. With all the caveats and exceptions, our $200 resort credit ended up being a $20 credit. VERY frustrating and disappointing for what was about to be a very nice stay.
- Official Description (provided by the hotel):
- Find the master key to Paradise at Sunset Plaza Beach Resort All Inclusive & Spa. Our suites and rooms are designed with technology and comfort inspirited décor. Each one of these units features an amazing ocean view. Seduce your senses with our exclusive all inclusive plan, Haute cuisine, Premium Drinks, 24-Hour Butler and the most beautiful Puerto Vallarta Sunsets, all in one place. ... more less
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- Also Known As:
- Sunset Plaza Beach Resort And Spa
- Sunset Plaza Beach Hotel Puerto Vallarta