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“Food was okay - but possible card fraud spoilt our visit”
Review of Viejo Vallarta - CLOSED

Viejo Vallarta
Certificate of Excellence
Cuisines: Mexican, Seafood
More restaurant details
Restaurant details
Good for: Local cuisine, Romantic, Families with children
Dining options: Dinner, Late Night, Breakfast, Lunch, Delivery, Reservations
Description: Mexican restaurant family owned since 1969. Water front dinning, beautiful sunsets on the boardwalk, full bar.
Reviewed January 12, 2013

This was the only location in PV that my wife used her debit card other than a single ATM machine, and so was the only time the card was out of her sight. Two days later there were two transactions made at a downtown Oxxo Supermercardo using the card - neither of which was my wife.

We had a nice meal overlooking the Malecon, but our visit has obviously been affected by the thought that someone at the restaurant may have cloned my wifes card.

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Thank Jez G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
viejovallarta, Gerente at Viejo Vallarta, responded to this reviewResponded January 14, 2013

Hello my name is Xavier Torres i am the manager at Viejo Vallarta Mexican Restaurant i am very sorry that these happend to you but i can asure you that these did not happen at Viejo Vallarta we have never had anybody complain of such a thing i feel terrible that your credit card was missed used by some one , maybe at the atm , they have been reports in the news pappers that at atms they have been duplicating credit card numbers and stilling personal information , once again i am very sorry that these has happen.

sincirly yours.
Xavier Torres.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (396)
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246 - 250 of 396 reviews

Reviewed January 7, 2013

This is one of our favorite restaurants in PV--delicious meals, great service, and fabulous view of the Malecon and Bay! We always look forward to eating here each year!

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1  Thank 9sLovePV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

We enjoyed a truly delicious meal at Viejo Vallarta. Our group all ordered traditional Mexican dinner items, though the menu offers many other options. The restaurant is on the third floor, right on the Malecon, above Murphy's Irish Pub. The service was perfect and everything from the shrimp fajitas, enchiladas, steak nachos, and machaca were absolutely delicious. We also fully took advantage of the $1 margs & beer. A scrumptious meal, for a VERY good price!

2  Thank basquefam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

One evening I and my husband we were looking for a good place to eat. We were looking for sea food restaraunt with ocean view. When I saw Viejo Vallarta, I said "Let´s try here". And we´ve never regretted about this choice. First the food. Is simply amazing! The chef really loves his job and puts a lot of passion to very plate. The same about waiters, they´re not waiters, they´re your friends:). Especially my respect to David, he was really friendly with us. Congratulations, this restaraunt is one of the best in Puerto Vallarta.

2  Thank Helena R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

While on a Christmas holiday in Puerto Vallarta, my family and I spent considerable time in the old town area. Although we knew Puerto Vallarta had numerous (and fantastic) options for Mexican dining, the location, atmosphere, service, and food of Viejo Vallarta captured us not once, but twice for lunch during our old town visits!

Nestled right up to the seaside road, the 3rd floor, open-air dining area features panoramic views of the beach and plaza which is worth a visit in itself. While decor was typical of any US-based Tex-Mex restaurant, the food and service were above and beyond for even that of Mexico!

Panchito was our server on both occasions and came with a smile whatever our request - tequila shots, switching tables, asking for suggestions - he truly made the experience.The food was of equal delight and freshness, with the mole sauce and anything seafood related a must have on your visit. Just don't dip too much of your chip into the special red sauce before your meal comes, you'll burn your mouth off! Or you can always try and wash it down with the delicious 1 USD margaritas.

Excellent all around! Thanks Viejo Vallarta and Panchito, you were the highlight of our visit.

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Thank Cody R C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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