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Puerto Vallarta
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All reviews free shuttle conchas chinas sky restaurant master suite hotel shuttle breakfast was included shuttle service infinity pool rooftop bar top floor full kitchen banderas bay rooms are large romantic zone the hotel offers taxi ride beautiful property
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Reviewed January 19, 2020

This was our second visit to Grand Miramar and we loved it. The staff is wonderful, the rooms are large and well appointed with comfortable beds etc. The views from the property are absolutely gorgeous over looking the bay, the jungle, Los Arcos and Vallarta. There are four pools to choose from three on the lower level and one up at the top of the property all offering great views and service. We mostly hung out at the pool at the Sky bar up top (none of the pools were heated and a little too cold for comfort).

Abel who manages the morning shift was one of many standouts who provided service that was professional, friendly and above and beyond expectations. Abel was there to make sure everyone is happy and if there is a problem (which there really were none) he was there to make sure we were 100% happy and satisfied. Others who offered excellent service were Raul and Marcos down by the lower pool as well as Edwin and Fernando and many others who I cannot recall their names.

The breakfast that was included in our reservation was excellent. Fresh fruit, fresh juices, many hot items that were delicious as well as eggs etc that are cooked to order.

The one thing that bothered us was the price and quality of the drinks. For Vallarta, Miramar kind of sticks it to you on the drinks when compared to many other hotels including the Westin, Marriott, Villa Premier and I could go on. They do not use as good of tequila as the other hotels and charge about 60% more per drink. That is one area I think they should revisit.

Overall this is an excellent hotel and property with a friendly and dedicated staff offering unparalleled views and service. We will definitely be back.

Room tip: We prefer higher rooms with king bed and bath tub.
Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank SantosdeTejas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJsMM, Director Comercial at Grand Miramar All Luxury Suites & Residences, responded to this reviewResponded January 20, 2020

Dear guests: Thank you so much for your review and comments, we love to learn our guest get the best service from the staff, we look forward to your next visit, it will be our pleasure to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020 via mobile

I have regularly stayed at Grand Miramar on my visit to PV because it’s a place that just feels like home...from the rooms, to the amenities and by far the wonderful staff!!

I absolutely love the buffet in the morning-it’s so great! And:
Hostess-Betty
Captain- Abel ❤️
Meseros- Edwin, Jorge and Raul Y
Chef- Jose are the bomb!!!- Amazing ❤️

I love their residential suites as well as their hotel suites. Also, all of the maids are soooo sweet

I would recommend leaving a tip for them every day!

By far, one of the most incredible places to stay in Puerto Vallarta!

Date of stay: November 2019
Trip type: Traveled with family
Thank LuxuryGirlStyleInc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJsMM, Director Comercial at Grand Miramar All Luxury Suites & Residences, responded to this reviewResponded January 20, 2020

Dear guest: Thank you for such lovely review, we enjoyed having you with us and hope for a quick return.

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Reviewed January 12, 2020 via mobile

My wife and I came here for our 25th Anniversary trip and had an unforgettable experience! It was fabulous and hit the mark in every way. From the moment we checked in, service was impeccable. Check in was smooth, easy and very friendly. The Concierge, Aurora, was amazing and eagerly helped us with many aspects of our stay. They have a separate tour desk for excursions and Alam, the tour desk concierge, was very knowledgeable and helpful. By the way, there are tons of great excursions. We did the Rhythms of the Night, which was fabulous. Maid service was excellent. Pool personnel were great and quickly brought us anything we needed.

Views of the ocean, mountains, jungle, and lush plantings below were spectacular. We upgraded to a corner Master Suite, which was huge and had a jacuzzi on the balcony (see pics below).

Pools were adequate, although it would have been nice if they were heated. The water was quite chilly. Gym is small, hard to find and get to, and has older equipment. I’m guessing exercise is not a big priority with most of their clientele. We did not use the spa ourselves but visited it and it looked very nice. They offer a wide assortment of services from the standard fare - massages, facials, etc. - to more exotic options like seaweed body wraps. They even have a water flotation pod that you can lay in.

Breakfast was included and wonderful. The buffet includes three kinds of fresh juices, kiwis, cantaloup, watermelon, pineapple, papaya; a delicious cup of plain yogurt, assorted dried and fresh fruits, nuts and seeds; pancakes, pastries and muffins, oatmeal, toast from fresh baked baguettes, bacon, sausage, potatoes, chicken, pork w a variety of sauces. Omelets, waffles, and French bread are available by order. Coffee is superb.

Personally, I wouldn’t recommend this resort for children. The atmosphere has a very adult, relaxing vibe and is not conducive to kids in my opinion. There were people with kids there but they seemed out of place and were an annoyance to the rest of us. (I have two kids, by the way, and left them at home.

Favorite restaurants:
1. Happy Lobster - Great seafood, great views of the city, and mariachi band.
2. El Set - close to Grand Miramar, great views, great food for great price.
3. Margarita Grill - In town. Great food and people watching. Get the table side guacamole and salsa, and the mixed Molcajete for entree.
4. Rio Grande - In town. Great seafood and favorite of locals so lots of local flavor. Close to the Malecon (boardwalk)...recommend early dinner then sunset stroll on Malecon.

Date of stay: January 2020
Trip type: Traveled as a couple
2  Thank saustin111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJsMM, Director Comercial at Grand Miramar All Luxury Suites & Residences, responded to this reviewResponded January 17, 2020

Dear guests: Thank you for your comments and your review, it's nice to read our guests enjoy the hotel and services, we look forward to your next visit.

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Reviewed January 12, 2020 via mobile

This hotel is stunning! Hidden way up Conchas Chinas in Puerto vallarta, and I mean way up.
And that's why the views from this hotel are spectacular, no matter what floor you're on.
The food, service and ambiance all 5*.
Totally memorable stay for us.

Date of stay: January 2020
Trip type: Traveled with family
Thank yummytummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJsMM, Director Comercial at Grand Miramar All Luxury Suites & Residences, responded to this reviewResponded January 17, 2020

Dear guest: We appreciate your comments very much, we are so happy to know you enjoyed your vacation experience with us and hope to have the pleasure of serving you again in the near future.

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Reviewed January 11, 2020

So clean, great food and amazing service!it was my family's first visit and there was nothing negative. Marilu is so positive and inviting in every way! She got me involved in the adventure trek. Such a great time :)

Date of stay: January 2020
Trip type: Traveled with family
Thank madiv481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJsMM, Director Comercial at Grand Miramar All Luxury Suites & Residences, responded to this reviewResponded January 20, 2020

Dear guests: Thank you so much for your comments, we are happy you had such great experience during your visit to Puerto Vallarta, we look forward to another visit in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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