After staying here 2 years ago and really liking it, we booked again. Unfortunately, it was a totally different experience. Instead of an intimate hotel where you meet other travelers, the 2 best rooms (of only 3 nice ones) were taken by the Canadian staff, who couldn't possibly have been less interested in us. To top it off, there was extremely loud constant racket from a nearby construction site. When we left several days early, the general manager calmly gave us a full refund for the unused nights, but during the process I had to argue with his boyfriend, who was absolutely livid. Ridiculous.