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“Very relaxing and fun”

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Crown Paradise Golden Resort Puerto Vallarta
Ranked #44 of 124 Hotels in Puerto Vallarta
British Columbia, Canada
Level 4 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Very relaxing and fun”
Reviewed April 4, 2010

I'm a bit slow writing this as we were there the first week of 2010. We took our adult kids for a week of fun in the sun and we all had a great time! The Golden Crown is the adult side of the resort.We had rooms on the ground floor next to the pool which was great. The hotel is older and well maintained,the drinks good,the food good(most of the time) and volleyball at the pool was a hoot! Paid a little over $5000 for the package, 4 of us(everything but tips) and we all loved our stay(except one room had an odor issue). Check in was fast,it was a short ride from the airport(make sure you go outside for your ride,we almost lost one of our group to the timeshare sharks.....lol)
Overall, this is a great middle of the road resort,just the right size, with a great location(near the cruise ship dock and Walmart) ,friendly staff ("Hola Paul at the pool") and we met some nice fellow travellers. The evening show's(across the street) were lame just like anywhere else. If you want night life,they take guests into town(5-10 min.) to party.
Son and I went golfing at the marina course, I think it was around $100 each(book tee time from the hotel) with cart and club rentals.It was cool to see aligators on the back nine!


(if you're a 5-star person,we saw some really nice resorts while parasailing just to the north. Would have cost us (4) about $4000 more........................no thanks)

  • Stayed January 2010, traveled with family
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Helpful?
3 Thank releasetheh0unds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Australia
Level 5 Contributor
78 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed April 2, 2010

You will have to wake up at 6am to get a beach or pool chair - if you don't you have to lie on the sand in direct sun all day. The time-share pushiness of ALL staff was awful. Drinks were few and far between - definitely need more drink waiters. The Activities boys were sleazy as sleazy can be - cracking onto every female staying at the hotel. I guess maybe girls go there to get 'action' and the boys were clearly giving it but we didn't need to encounter that - Paul was particularly foul. The fitness centre was right in the middle of the foyer so everyone can see you - hardly any machines - the spin and fitness classes advertised were not even offered. All the toliets on the property seemed to get blocked with every flush and they weren't often cleaned. The food was shocking especially the breakfasts. The nightly shows were shocking - i know these are kids dancing and singing because they like to but really.

  • Stayed January 2010, traveled with friends
    • Value
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Helpful?
2 Thank realistic5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GP
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 30, 2010

I'm not prejudice but, I don't frequent gay bars, why would I go to a gay resort? We are very disappointed in the food and lack of service at this place. The Domino's Pizza guy is a regular here if that's any indication to the food quality. Don't waste your money, you can do better. On the positive side, they have a great Beach.

  • Stayed March 2010, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Hooper_61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level 5 Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 28, 2010

This place is a miss, although we met many happy repeat customers . The rooms are one step up on Motel 6, the food was mostly awful (and I have low standards), the pool was so hot that it was unusable, and the bar service was poor for women. Tipping heavily made no difference. The wait staff spoke such poor English that they couldn't even get items pointed to on the menu right. Service at the main restaurant was so slow , that we walked out...twice. There is no information about the "resort" in the rooms, so we didn't know there even was a remote for the TV, nor that you had to book the tennis courts, or what restaurants were even available. The restaurant reservation service was a joke. If you didn't reserve by 9 am, you couldn't get a reservation, yet the restaurants were empty. Pool chairs were "reserved" with towels by 7:30am although there were signs stating that" management" did not allow this. It happened every day we were there until our last day when we finally succumbed and put towels on chairs at 8 am., only to return later and find they were removed by security. When I enquired about this , the staff shoved one of the signs at me. The clay tennis courts were a novelty for us, and we enjoyed that. You can do much better elsewhere in PV.

  • Stayed March 2010, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank CanadaTravelchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wis.
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 27, 2010

Nice hotel that had real problems with the simple things.The food was below average at best.Never warm and just aweful.Music at the pool really needs to be looked into.When asked if more modern up to date music could be heard,we were told no this was a program alreaddy set up, and to be followed.Maybe for the first time traveler this resort would work.We ate out 4 of 7 days just to get away from the food at the resort.The staff was very friendly and helpful.

  • Stayed March 2010
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Boggie56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 23, 2010

Hmmm...where to start with this hotel...this was the first time we have stayed in Puerto Vallarta so I can't really compare this resort to others in Puerto Vallarta since I have not stayed elsewhere, so my review will be based on comparisons to other all-inclusive resorts I have stayed at. (Secrets Capri - Mayan (I wrote a review on this), Gran Bahia Principe - Ambar - Dominican, Sandals Royal Hicacos, Varadero) As you read this review, please keep that in mind.

Arrived Mar 13 - Departed Mar 20.

Check-In: This was smooth, service was very friendly, easy check in. They brought us a welcome drink for the check-in, similar to other resorts we have stayed at - although they did not bring us a moist towel to freshen up - which has been done at other resorts - although on a subsequent day when I saw other people check in, they were offered towels, so perhaps the towel person was just not available that day. I'm not sure. Things to note during check-in - you will get a remote control for your TV which you need to return when you check out. In room safe has a separate lock/key which they give you to use - if you lose the key - it is $100 USD. This makes it a bit nerve racking since it is a single key and you want to keep it with you at all times, but then you are afraid to lose it as well since $100 is a lot for a key. It is too bad they didn't have the code lock safe like all other resorts I have stayed at.

Overall Hotel: It seems like a bit of an older hotel, the furniture seems old and the overall hotel is somewhat well-taken care of but you can see outstanding maintenance issues. Overall, this didn't affect too much, just something to be aware of - don't expect a fancy trendy new hotel - when we walked over to the family friendly side - Crown Paradise Club - we actually found that side to be nicer than our side.

Hotel Room: Not huge, we got an ocean view room on the main floor. Ocean view was nice, the hotel room itself was ok, washroom wasn't that big, was pretty basic. One lacking item was no mini-fridge which is unfortunate since this is supposed to be 5-star resort.

Food: This was hit and miss, but could totally depend on your tastes. There are really only 3 restaurants here, Salvatores, Paradise, and La Hacienda (or something like that). They also have the snack bar at the pool and the snack bar at the beach and of course room service. Salvatores and Paradise you need to have reservations - they take reservations for the day starting at 8 AM till 5 PM. The menu there does change from day to day, although I could not really distinguish the two restos, seemed like similar food at both, not sure what the differing theme was supposed to be. We had some dishes that were good and some that weren't, again, will depend on your taste. We did notice that the majority of the food we had at these two restos was salty, but again, could be our palates. The food at the other resto - which was part outdoors was better, and they had a mixed variety depending on day as well. As for the two snack bars - this was your basic, hamburgers or sandwiches and such, menus did change, and I think for the most part, we enjoyed the food at these ones. Room service was ok too, basic room service food such as burgers and such. We also had access to the restos at the sister resort - we ate at the french one san sis (or something) and fujiyama, these two were ok as well, same issue with saltiness. The buffet at the sister resort was for the most part pretty good as well - nothing to write home about, but serviceable.

Pool: Pool was overlooking the beach, so that was really nice, due to weather, the water was really warm. Not a huge pool but big enough for the amount of people that were there, we never felt that it was too busy. Lots of lounge chairs around too. Major lacking issue was no swim up bar - which is something we really like with other resorts. The bar itself is right beside the pool, but it does mean you have to get out of the pool to order drinks - although the servers try to do their best to get around a lot as well.

Beach: Beach was nice, they had a lot of lounge chairs and cabanas as well - this was different than the sister resort which only had regular chairs, not lounge chairs. People are working on the beach cleaning up and such in the mornings, so it's well taken care of. One thing that was very different for us which we have not run into before at the other resorts we've stayed at, is the amount of vendors trying to sell things, from candy and other food items, to ponchos and trinkets. If you have never experienced this before - be warned, there are ALOT of them - we'd be approached every few minutes. The good thing is that they aren't harrassing you, if you simply say no (or yes if you want to buy something) they move onto the next person.

Activities: They had the usual pool volleyball, salsa dancing and such. They tried hard to get people involved and we particpated in some and it was fun, very similar to other resorts we have stayed at.

Fitness Centre: Now I know most of the time people are on vacation and they don't want to work out, but it was a pretty hurting fitness centre, a few machines and such in a cramped cramped cramped room, it got hot in there and due to space, you can't really do much.

Service: I think this was the best thing about the resort. From the front desk clerks, to the bell hops, to the bartenders and servers, they were all very nice. They did a really good job remembering what our drinks were and were just overall very friendly. The service was definitely 5-star.

Outside Activities: We took advantage of the "free" golf ($58.50 USD mandatory cart fee per person is required). We golfed at Marina Vallarta (60 peso cab ride each way) and Vista Vallarta (220 peso cab ride each way- two courses; Nicklaus and Weiskopf). We brought our own clubs - $55 USD to rent if you don't. Marina Vallarta is an older course, not as well taken care of - although they have crocodiles on the course, which was cool to see. The Vista Vallarta courses were way nicer. Very nice in the hills/mountains, with lots of tropical vegetation and the service was great - only issue is that it is far and a costly cab ride. We had 4 people so that makes it a bit cheaper, but if you are solo or maybe only 2 people, the cab rides add up. We also did Outdoor Adventure throught Vallarta Adventures - I'm going to post a separate review on that - but if you any bit active and want to do something fun - I would 100% recommend it, it was very fun and probably the most fun thing we did on the trip.

Overall: As recapped above, overall we weren't thrilled with the actual resort (compared with others we've stayed at) and would likely not come back here again, but the main redeeming factor was that the service was very good. I wouldn't recommend it to others compared to other resorts I have been at, but it's not as if you won't have a good time if you do decide to come. Also, if you get a really good deal, then maybe that makes it worth it as well.

Hopefully this helps.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank aknguyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wisconsin
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 16, 2010

This resort is geared more towards the elderly. It's an older small resort.
The beach is nice but the beach vendors are very annoying after awhile. The same ones come back every ten minutes, etc.
Pool is nice but I really missed a swim up bar.
Service is awful. Especially the pool service.
food is ok. The Mexican Restaurant was the one I liked the best.
Room service was nice every morning for coffee.
The best part of the trip was the weather. Perfect.

  • Stayed March 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank rshoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Paradise Golden Resort Puerto Vallarta

Property: Crown Paradise Golden Resort Puerto Vallarta
Address: Av. de las Garzas S/N | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Top resorts Hotel in Puerto Vallarta
#23 Luxury Hotel in Puerto Vallarta
#24 Spa Hotel in Puerto Vallarta
#34 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crown Paradise Golden Resort Puerto Vallarta 4*
Number of rooms: 214
Official Description (provided by the hotel):
Golden Crown Paradise All Inclusive Resort where our unmatched personalized and friendly service are a cut above the rest with a great location just 10 minutes from downtown and 15 minutes from the International Airport. As an adults-only all-inclusive resort, our focus is on pampering, tranquility, and rejuvenation. ... more   less 
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Also Known As:
Golden Crown Paradise Resort Puerto Vallarta Hotel Puerto Vallarta
Golden Crown Paradise Puerto Vallarta
Crown Paradise Puerto Vallarta
Crown Paradise Resort

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