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“Needed desperately of makeover and English speaking Skills.”

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Crown Paradise Golden Resort Puerto Vallarta
Ranked #45 of 125 Hotels in Puerto Vallarta
Aurora, Ontario, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Needed desperately of makeover and English speaking Skills.”
Reviewed March 5, 2013

These comments are to the owner and the so called Managers of the Golden Crown Paradise Resort in Puerto Vallarta. Your Resort is need of a Major Overhaul. The so called Cabanas at the Pool and Beach are a Big Joke and do very little to protect the UV"s from the Sun. Their are some Bar Tenders that make a drink and they don"t care if they taste good or not. It seems they learned their skills at home or some supermarket. 80% of your Staff don"t speak English and bad communications are all over the resort. It would benefit the resort if you send your staff to learn a little bit of English language and better communications would be better. The Main Buffet at the Crown Paradise Club needs better food and Chefs that know how to cook the food and try to keep the food warm. The restaurant food is good but needs improvement. The entertainment during the day and at night needs more activities and a major upgrade. Overall what I am saying for people to come to your Resort improve or people will not come back. I for one will not Return to your Resort.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank bigal59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (557)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Salmon Arm, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 5, 2013

This adult only resort was all we expected and more. The restaurants were all good and with great food and a varied menu. The hotel was kept very clean and the staff exceptional. Very relaxing, quite atmosphere and located close to everything you would need.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank Doug C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 4, 2013

Our hotel room was tired and need of repair. We where looking for a place that we could have s peacful vacation. We where very disapointed. The play loud and booming music all over the resort. The food was also dispointing. NOT RECOMENDED

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RHooperCarlisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 3, 2013

We booked this through a travel agent based upon our wants and budget. As a party of three couples we had booked Ocean view rooms, upon arrival, found that they did not have rooms for us...It took two days to correct that situation. Rooms were musty and in need of updating, constantly had to ask for basics in the room. The elevators were scary..heard many times "At least they are working now". Food was average, drinks poor, vendors on the beach relentless. The front desk staff need refresher courses in Customer Service. If you don't mind sub par accommodations, unfriendly staff, average food, watered down drinks..this is the place to stay. I would NEVER recommend Golden Crown Paradise to anyone. The upside to this story, Puerto Vallarta is a beautiful area to visit. I would go there again, just NEVER stay at Golden Crown Paradise.

Room Tip: Deluxe Ocean view rooms are the best, then the Ocean view rooms, ask for higher floors to avoid the...
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Cindy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webster ND USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 1, 2013

we just returned from PV and stayed at the Golden Crown Paradise Resort Adult only. The food was fair overall. But the susi at the beach bar was good. the bar by the pool had aweful greesy hamburgers. the staff was very friendly and hotel was very clean! we had a nice ocean view room on 2nd floor (rm 2212) but the first couple days had little hot water in shower, we told the desk and it was better by the end of the week. BUT water was not hot enough to use the hot tub in our room. We loved the location so close to the mairna being able to walk there and PV city and the front beach of hotel was gorgous! this hotel was great being walking distance to the wal mart, sams club, grocery store and a casino too. Overall it was a nice place and would stay here again, but there are other hotels that are very good too. We like to change hotels different years. we did the extreme zip lining with adventures thru the hotel and it was awesome !!!!!!!!!!!!!!

Room Tip: 2nd or 3rd floor is a good view looking at the ocean ours was good we had room 2212
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrendaWebsterNDUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 28, 2013

There are a lot of other resorts where you get more value for your budget. This was our first and last time at this resort. If its your fav, sorry, cannot start to imagine why! Although just into senior territory, we avidly use the Internet. BIG bucks here for that. Food is mediocre. Service is OK. At the Friendly Valarta they almost kill you with service - yes we are on our way back there. Even the Canta del Sol was better than GPR. Never thought we would plug them! No shade here, just the bar canopy. Arriva derechi GPR. Take your $80 pesos per hour Internet and rock-bottom brand liquor.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank lfrogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Point Richmond, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 26, 2013

I booked five nights here using bookit.com because it had decent reviews on that site, and the price was good. The hotel staff were very friendly and helpful, and the food and drink are run of the mill for an all inclusive hotel. The rooms were clean, although our non smoking room smelled of cigarettes upon arrival. The peddlers on the beach are out of control and relentless but hey, thats their job. All in all we had great time, we were in Mexico! Would I stay here again......sure if the price is rite. Dont book here if you are looking for first class, but if your looking to booze it up by the pool in beautiful PV, without breaking the bank, go for it!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScubaSteve758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Paradise Golden Resort Puerto Vallarta

Property: Crown Paradise Golden Resort Puerto Vallarta
Address: Av. de las Garzas S/N | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Top resorts Hotel in Puerto Vallarta
#23 Luxury Hotel in Puerto Vallarta
#24 Spa Hotel in Puerto Vallarta
#34 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crown Paradise Golden Resort Puerto Vallarta 4*
Number of rooms: 214
Official Description (provided by the hotel):
Golden Crown Paradise All Inclusive Resort where our unmatched personalized and friendly service are a cut above the rest with a great location just 10 minutes from downtown and 15 minutes from the International Airport. As an adults-only all-inclusive resort, our focus is on pampering, tranquility, and rejuvenation. ... more   less 
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Also Known As:
Golden Crown Paradise Resort Puerto Vallarta Hotel Puerto Vallarta
Golden Crown Paradise Puerto Vallarta
Crown Paradise Puerto Vallarta
Crown Paradise Resort

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