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Crown Paradise Golden Resort Puerto Vallarta
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Reviews (2,742)
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Reviewed November 9, 2012

This is going to be my go to place in Puerto Vallarta. Its fairly central and if you have any tours with Adventure Vallarta the marina terminal is a two minute walk (Its right next door!) It's close to the bus stop and right next to Sorina (The mexican supermarket chain.) What i loved most about this place is they have a la cart dining (I hate resort buffets) I recommend having dinner every night at El Salvador. They put on an amazing show with lighting your very liqoury coffee on fire. Absolutely wonderful and the food was delightful. We had access to the other dining areas on the family side of the resort and I have to tell you avoid the asian restaurant at all cost. (What was I thinking ordering sushi or any type of asian food in Mexico!) But the regular dining place by the beach and El Salvador were my favorites. The rooms were clean (I tipped the maids an american dollar every day and they really made an effort, well worth the 8$) and our room was right on the beach, I loved the club and the nightly show next to the resort and I just overall enjoyed the view. We went during turtle season and got to see a turtle come up right outside our window on the beach and lay her eggs. There are alot of vendors but if you just tell them no thank you they go away, its like this on every beach in Puerto Vallarta, just enjoy the chats with the locals. Overall really great service, good location, and good food at a good price. Oh! and i loved their 24 hour room service! They make amazing nachos and guacamole.

Room Tip: Tip the maids everyday to ensure really good service. And I'd recommend the beach front rooms. The view of the cruise ships is worth the extra $.
  • Stayed: October 2012, traveled as a couple
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1  Thank ChristinaZurita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CROWNPARADISEPVR, Director de Relaciones Públicas at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded November 26, 2012

Dear Guest,

Thank you very much for sharing your memorable experiences, we will be waiting at this home Golden Crown Paradise.

We invite you to become part of and also tell us their experiences in the social network Facebook.

Best Regards

Dulce Ramos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2012

we spent 5 days at the adult side of the GC and had a nice but old ocean front room, no refrig. the room was clean and quiet, service was good and the staff friendly. DO NOT consider the time share presentation! even though we were forewarned we did, big mistake. the included city tour was a fun and made for an interesting day. our only complaint was the wi-fi expense of $18. per day which we declined. Two doors south of the hotel is a small coffee shop with free wi-fi and good coffee. we booked this stay thru Costco which was a good experience and a great value. we got around on public bus system which is very inexpensive and kind of fun.

  • Stayed: September 2012, traveled as a couple
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4  Thank Harry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CROWNPARADISEPVR, Director de Relaciones Públicas at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded November 26, 2012

Dear Guest,

Thank you for take the time and share your comments with us, they are important because help us to improve our services,

We hope to see you again for show our commitment with your satisfaction

Best Regards

Dulce Ramos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

I stayed at this hotel Oct 19-26. When I made the reservation I knew it was an older, smaller resort. Even being listed as a 4.5 star I did not have high expectations.
From the moment we checked in we were greeted by very friendly staff. Theypresented us with a welcome drink and moist facecloth - both very appreciated!. As it wasn't quite busy season yet, they gave us a bit of an upgrade to a very nice room with an amazing view! The rooms, like the rest of the hotel are becoming a bit dated, but I really have no complaints regarding any of it. Everything was very clean and worked as it should. The maid did a great job every day cleaning the room as well.
They were constantly maintaining the property while we were there. The only thing the rooms did not have was a mini fridge. We were just fine with that and knew that before arriving. I think the OceanFront rooms do have a mini fridge though.

There is one pool on the adults only side, but it is a fair size with a small jacuzzi attached. There is poolside service as well, which is so nice! There are a bunch of beds all around the pool and then more on the beach. They also have activities everyday in the pool - aquasize, volleyball, etc.

You have access to the sister hotel next door - Crown Paradise Club. It is not quite as nice, but it is a little bit bigger and it is more for younger families. They have a great waterslide area for kids, but also 2 other pools for everyone else; as well as beds on the beach.

The food was great! The main little restaurant where you eat outside and don't need reservations is awesome. All the servers we had there were excellent!! There are a few other restaurants that you make reservations for and the food was pretty good at all of them. We did not make it to the Italian restaurant on the other side, but heard it was good. The service though - at all the restaurants - was always so good!
The snack bar by the pool was also amazing! The tacos were so good! I highly recommend trying them.

The beach is very nice for the Pacific side. The water was so warm and the waves were great. They also had a couple batches of baby turtles hatch while we were there. They release them into the ocean at sunset. It is an awesome experience - they are so cute!

The hotel is right in town, by the marina. You can see the cruise ships come in on most days. There is also a Soriana's (like a grocery store) just down the street for anything you can't get at the resort store. (Also maybe a little bit cheaper).

Being an adults only resort is great for couples, but just as great for some friends to hang out without any kids running around.

Overall I loved this resort! We made a lot of friends, many of which come there every single year. It is like a family; all the servers, bartenders and staff get to know you and it makes for a more personal experience. I will absolutely be returning to this resort and can't wait!

  • Stayed: October 2012, traveled with friends
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4  Thank AgentSuzyQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CROWNPARADISEPVR, Director de Relaciones Públicas at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded November 26, 2012

Dear Guest,

First of all, thank you for share us your comments; these are very valuable to us. We are very pleased to know that your stay was enjoyable, here at your home away from home, Golden Crown Paradise.

Our goal at Crown Paradise is to create lasting memories, by offering personalized service, added values plus friendly and attentive staff. Your satisfaction is very important to us.

Best regards

Dulce Ramos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

This resort town is the pushiest on trying to get you to spend you vacation time listening to property offers from almost every hotel/property in town. From the moment you get off the plane until you stop going anywhere around town you will be hassled into going to another hotel/resort and spending time there so when you come again they will get your business. After you have gone through customs and gotten your bags and try to leave the airport you are directed to the Sales Tunnel (as we call it) and escorted to a desk for a presentation from a salesperson to get you to 1. Agree to come visit their property 2. Not discuss your visit with the staff @ where your staying. 3. Make you offers on either large discounts on local attractions, only valid if you agree to something during the presentation. You are directed to these people as you ask for help in locating a Taxi or ride service to get to your Hotel, so don't let them drag you to a desk, just ignore them and go on. That being said most of the rest of time in the area resulted in at least someone every day trying to do this same thing anywhere we went. If you are staying inside your Hotel/Resort you will be okay, but if you venture out in town it will happen. The Golden Crown Paradise was a nice place for our visit to PV and the staff is very nice. The pool area is clean as is the pool if you don't want to venture out onto the beach or ocean. The bar service was good and the room service as well. Everyday they were maintaining the building and grounds and we go treated to watching a man climb 70' + tall palm trees and trim them one morning, but loud work close to our room was annoying on one day. The food wasn't bad but the beverages were all off in flavor (non-alcoholic) and seemed concentrated mixes. The hotel has 2 properties side by side with on catering to adults and the other to families, if you stay on the adult side (which we did) you can go to the other side to eat at one of several places they have on being a buffet. We ate there only once as the food wasn't as good and the staff all stood around eating behind the counters, trying to hide it but not very well. We tries to revisit it for a breakfast but it was overcrowded so we went back to our side. We didn't try any of the other upscale diners as the dress codes said upscale resort attire which we didn't bring with us. All in all we would go back to the GC if we ever wen't back to PV, but the relentless pushing of property offers will probably keep us away for the time being.

Room Tip: Higher Floor ocean views seem to be the better rooms.
  • Stayed: October 2012, traveled as a couple
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Thank Muff_1_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CROWNPARADISEPVR, Director de Relaciones Públicas at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded November 26, 2012

Dear Guest,

Thank you for take the time for share your comments with us, your observations are valuable to us and we are taking it seriously.

We hope that these are not sufficient reasons for not returning to Puerto Vallarta

One more time, thank you for your feedback.

Best Regards

Dulce Ramos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

We had a great time celebrating two birthdays at this resort. Food was just ok!. Staff was really friendly. Needs some updating and would be nice to have more activities to do. I'm not just a lay on the beach kind of guy. Several guest there were repeaters. Really liked it was adults only! All in all, a great trip for the money. I would consider it again!.

  • Stayed: October 2012, traveled with friends
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Thank OPKSTraveler50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CROWNPARADISEPVR, Director de Relaciones Públicas at Crown Paradise Golden Resort Puerto Vallarta, responded to this reviewResponded November 26, 2012

Dear Guest,

Thank you for your feedback, we are pleased that your holidays were satisfactory, and gladly wait for your next visit.

We are appreciated your trust in us, and we invite you to follow us in our web page on Facebook.

Best Regards.

Dulce Ramos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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