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“First trip to Puerto Vallarta, Mexico”

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Plaza Pelicanos Grand Beach Resort
Ranked #36 of 123 Hotels in Puerto Vallarta
Certificate of Excellence
Reviewed January 25, 2013

We chose this resort because of the price and got what we paid for. The resort is nice, but not great. It is smaller than we thought and the activities were only average. The resort caters to a lot of the locals and their children which can make it difficult for the adults to enjoy themselves. The beach area is very small and is under constant attack from many vendors trying to sell their wares. We were on the all-inclusive plan and the meals were okay, but nothing outstanding at the buffet. The specialty restaurant was better and reservations were easy to get. The Brazilian night was very good. There were two bars, one at the pool and one atop the travel club building. The pool bar was open from about 9 am to 1 am, but the other was open only from 5 pm to 10 pm. The drinks were all local (cheap) brands and if you wanted the better stuff, there was an additional charge for each drink. The highlight of the trip was the spa. An 80 minute massage for 450 pesos, about 38 U. S. Dollars. The spa staff were very professional and well trained. Over all, we had a good experience, but not a great one. Met several other vacationers, and enjoyed many pleasant conversations with others from different countries.We would consider visiting this resort again if nothing else was available.

Room Tip: Try to get a room on an upper floor facing the pool area.
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  • Stayed: January 2013, traveled as a couple
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3  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 25, 2013

We stayed in PV for two weeks this year, one week at this hotel. We were greeted with a cold beverage and towel while we checked in. Our one bedroom room on the third floor was spotless every day!! First thing we did was buy lots of fresh fruit, and a pound of shrimp (from Mega 5 minute walk away), then we were set for breakfasts and snacking lunches. We did not partake of the all inclusive, so I cannot comment. We love to walk the streets of PV and dine out at night. The pool area is fabulous here, and great drinks while you're enjoying. The beach has been swept away by bad weather over the last few years, but there is a substantial retaining wall and great views. THE BEST FEATURE is the rooftop lounging area and hot pools !!! There is a bartender 6/7 days a week in the evenings and the views are nothing short of the best in town. There was A/C but we enjoyed the large ceiling fans in both rooms (with three speeds).

Room Tip: Our room overlooked the pool & bar area, and north along the beach (towards the Marina and Bucer...
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  • Stayed: January 2013, traveled as a couple
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Thank CherBearNanaimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

This is the place to stay in Puerto Vallarta. You may find fancier, and of course more expensive, but you won't find a better deal. The hotel is five star, the staff is five star and it is really a neat place to stay. We stay through a time share and do not utilize the all inclusive option, so I cannot speak to that. However, I can speak to excellent service, excellent accomodations, and excellent food and beverage. The staff is what really make this hotel great to stay at. They attend to your every need with a smile and helping hand. I have said many times that Pelicanos does not hire crabby people. Trust me and give Pelicanos Grand Beach Resort a try. You will not be disappointed.

Room Tip: We stayed in the "Tower" which is a little newer. However the quality of all the rooms is...
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  • Stayed: January 2013, traveled as a couple
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1  Thank Bob T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Flew from Edmonton with air transat plane / nolitours January 5th 2013! Met up with fairly large family group 14 including some kids, who had traveled from Grande Prairie on sunwing Jan 2nd!
Plaza Pelicanos Grand is smaller than we expected , but in hindsite was perfect for us , as no problem finding our group or kids etc.
Food was good especially breakfast, as in most all inclusive selection did not vary much from day to day, but Puerto Vallarta has a huge selection of affordable bars cafes , for variety we ate out a couple of evening meals!
All the staff was extremely helpful and friendly! Only problem we encountered was room safe was closed on arrival , of course we could not open to use , we reported this issue each day to front desk , who apologized each day ,promised to fix but nobody did. Nothing missing from room so ok in the long run!
The pelicanos only had one bar, one buffet, and one alacarte, with great staff who waited on us hand and foot, we did tip a lot, which may have helped!
I mainly used the peso for my currency, which seems to go further than U.S. dollar Lots of 20 peso notes which are valued at about $1.60 cnd were gratefully accepted but yet did not break the bank at home!
We also lucked out one morning when bowhead whales appeared off shore in front of resort , another day a school of dolphins!
We missed the Tip for our maid one day ,,the next day our room did not get the cleaning until about 3pm , we found the maid an tipped $40 peso and our room was clean before 10 am each day after, moral of this story TIP the maid each day, sometimes I can be such an idiot!!
Weekends the locals seem to use this resort as hotel vacation, which was fine , I hope they will say the same for us tourists, I am not so naive that I don"t realize our group was a bit boisterous and loud around the pool bar after the sun sets, so for that I apoligize, to the rest of the guests!
Beach , there is non, and I did not see any resort in PV that had one, thats all I have to say about that!
Taxis of course were plentifull and cheap, $50 peso downtown about $4 cnd 4 people thats abuck each , cool!
Only hiccup we had on our departure day, Nolitours forgot to send transport to take us to airport.after an hour wait front desk got us a cab to take us and nolitours paid , ok but made the airport just in time!!
Wife and I did not do the tour thing , we don"t bother anymore ,we did go to buccerias shopping but that was it , we came to relax and did just that.
All in all we had a good vacation, would we go back ,probably not, I like the carribean and a beach! But that being said $1250 tax included was good value for the money and we had a great time at the Plaza Pelicanos Grand in Puerto Vallarta Mexico,

  • Stayed: January 2013, traveled with family
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Thank geoinlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013

Stayed at Pelicanos Grand Jan 7th-14th.Overall an excellent resort...clean,top-notch service...good food, & excellent location.I'll break down the review as follows:

Room: stayed in a room overlooking the back of the hotel.was very clean,quiet, and the bed was very comfortable.Maid service was reliable & thorough.Bathroom was spacious with full tub and plenty of water pressure & hot water.

Resort: well located within a 20 minute walk of downtown and a short bus ride to the Malecon.Very nicely kept grounds and buildings.The pool was a bit cold and the beach was mostly non-existent but you could go & swim in the ocean if you wanted to.Very impressive views of PV at the sky-bar & hot tub area.

Food & Service:service was where they differentiated themselves.excellent service at the bars,restaurants and pool area.best I've ever experienced.Well done Luis! Had two meal at the specialty restaurant-mexican & brazilian-very well prepared with top level service & atmosphere.I would call the buffett sufficient & basic.The pool snack food was very good.Entertainment staff were friendly but not too pushy.Well done Raoul!

Overall: I'd have to give this resort an excellent rating based on the service and the homey feel we experienced due to the smaller size of the resort.Everyone went out of their way to make our stay enjoyable & memorable.A thumbs up to the management of this resort for the great work ethic & friendliness you've instilled in your staff.I would go back without a second thought!

  • Stayed: January 2013, traveled as a couple
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10  Thank ontariogroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2013

Check In: Upon arrival we received a cold, tasty juice beverage and cold towel which was nice. We stayed for one week January 4-11, 2013 and went to celebrate our anniversary. It was noted on our e-ticket request to have a king bed and terrace or balcony, but we ended up with a room with two double beds and a huge balcony with a fairly decent view of the ocean (Room 1255). They were willing to move us the next morning but we didn't bother. Check in was a breeze and quick with English speaking hosts. Not once were we pressured for a timeshare either.

Room: The room is basic, dated, and fairly clean. The sheets are white and starched, they will change them daily or every few days to be environmentally friendly but it is entirely up to you. If you are over 5 feet tall you may have trouble using the toilet as the space is EXTREMELY limited. Our safe was not attached to the closet, although I doubt anyone could easily walk away with the safe I'm sure it could be done. We had no trouble with loss at all. We tipped the cleaning lady each day and received great service. Mini bar is refreshed every few days with a couple of beers, pop and waters. Beds are soft which can be unusual in Mexico!

Food: We ate at the buffet a few times and it is your standard Mexican all -inclusive fare. You get a choice of salads, hot chicken, pork, beef in red or green sauce, re-fried beans and soups.
Breakfast can be an excellent meal with fresh made omelettes, fried eggs, hot pancakes or French toast made by the cook. Lots of options for your omelette but we didn't see bacon or sausage, not really a big deal as I can get that at home anytime. The only thing I missed was fresh warm tortillas??? Hotel please add them to your menu! The pool/snack bar has your regular formed burger patties, hot dogs, FF, salsas, veggies and YUMMY fresh Cerviche on Tostados.

Alcohol: My husband and I drank Coronas, tequila and whiskey most of the week. The booze is of the cheap, lower end alcohol but you have an option to upgrade to premium (but then the choice is not really premium, no grey goose, high end whiskey or tequila) If you are dying for your own name brand there is a liquor store right across the street. Bring a travel cup and the waiters will wash it and refill for you as required. There is also a pretty funky roof top bar that has a couple of jacuzzis and great for taking photos!

Beach: very limited beach, rocky and the waves were wickedly powerful with a strong undertow.
We were only able to swim right in front of the resort a couple of times during the week. We are travellers and check out different beaches of Vallarta so I'd recommend venturing out if you are looking for a decent swim. Mismaloya is a great option about half an hour away and you can get there by bus or taxi.

The Fabulous Staff:

There are two staff members at the hotel that took care of us all week long. MUCHOS GRACIAS to Rigo & Victor who worked in the pool/snack bar. Both men are a delight, speak English and were always there to give us drinks, coffee and snacks including fresh fruit and popsicles. They have such a great demeanour are were always happy and joking. We tipped daily for the great service we received as we barely had to get up! On the whole all staff were eager to please and were helpful when needed. No complaints at all. The concierge (little lady forgot her name) booked us a car too which arrived 20 minutes later and we had a great day trip driving up the coast.

Location: Excellent, close to downtown by walking or cab. There is a Mega, Walmart, bank machines and many, many Mexican restaurants around. If you get sick of tacos and stewed meats and are looking for comfort Canadian food try Blake's at the end of the plaza street. You can get a real beef cheese burger with fried onions, soups and ribs; the restaurant is owned by a former Winnipegger. It is pretty safe to walk around here and the hotel is just off the main strip (5 minute walk.)

Clientele: Lots of Canadians, a few Americans and locals during the week we were there. This isn't a party hotel for 20 somethings who may be looking for a party week. Lots of families and couples. Limited entertainment but all in all a great week.

Recommendations: Head into town, try other beaches, tip for great service and experience the food, drink and culture. You'll love PV, the people are AWESOME!

  • Stayed: January 2013, traveled as a couple
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6  Thank Stefarino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2013

I love the resort! The staff is great ,very friendly!! They have activities all day long!! Even I didn't have the package all- inclusive because I didn't want it (I prefer to eat in the town a lot tacos and mariscos hahaha) they gave me free drinks !! The location is great there are some stores (drugstore, restaurants,massages etc) around, and for going to the malecon, is not that far, you can take a bus with a cost of 6 pesos or a cab for 50 pesos or walk to the malecon that will take around 30 minutes. The resort isn't that big but has the necessary to feel comfortable and have a nice time. The activities at night are really great and fun!!

  • Stayed: December 2012, traveled with friends
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Thank Sisel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plaza Pelicanos Grand Beach Resort

Address: Jose Clemente Orozco # 131 | Zona Hotelera Las Glorias, Puerto Vallarta 48300, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Puerto Vallarta
#16 Top resorts Hotel in Puerto Vallarta
#23 Spa Hotel in Puerto Vallarta
#28 On the Beach Hotel in Puerto Vallarta
#37 Romantic Hotel in Puerto Vallarta
Price Range: $124 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Plaza Pelicanos Grand Beach Resort 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Plaza Pelicanos Grand Beach Resort situated on beautiful Las Glorias, surrounded by colorful tropical vegetation. facing the Pacific in Puerto Vallarta, close to shops, Teatro Vallarta, Malecon, Caballito, restaurants, and attractions, only 15 minutes from the Puerto Vallarta International Airport (PVR) and 7 minutes from downtown. The layout offers private and quiet areas, as well as active areas for recreation.The hotel offers amenities like outdoor pool, a childrens pool, two aerial Jacuzzis with bay view, a health club, and a childrens club, concierge desk, Spa, Bali beds, wireless Internet access (surcharge) is available in public areas, wedding services and complimentary guest parking is limited, Sky lounge Bar, tennis court, karaoke room, game room, a buffet restaurant and two a la carte restaurant for dinner ... more   less 
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Also Known As:
Plaza Pelicanos Grand Beach Hotel
Pelicanos Puerto Vallarta
Plaza Pelicanos Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Resort Puerto Vallarta

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