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All reviews brad pitt asian restaurant chula vista fish and shrimp tacos el mexicano colored rice lobby bar club level breakfast buffet ceviche bar special thanks churros juan carlos mexican night beach area pool side adult only pool
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Reviewed 4 weeks ago

I give this property five stars due to the amazing staff, beautiful location and setting. The room was basic but had an amazing view, and some of the food was incredible, and some was so so, but the staff were on the top of their game... truly amazing, and the value to cost was extraordinary.

Date of stay: February 2019
Trip type: Traveled with family
Thank chrisaskin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Gerente at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for share your experience, we are happy to know that you had a 5 stars experience, we are improving our rooms not the views.

Hope to see you soon!

Francisco Rangel
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stayed at Fiesta Americana as a family of 4 (including 2 17-year old teen aged boys) over Spring break and had an awesome stay. The room was very nice with a lovely ocean view, the service was wonderful, the location was perfect for us. We had easy access to transportation, short taxi trips the Malacon and the marina area for excursions, and very noce weather while there.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Gerente at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 4 weeks ago

Dear Joanne M,

Thank you for taking time to write us a review, we are happy to know that you had a great time and enjoyed the room, the views and the service.

Hope to see you soon.

Francisco Rangel
Gerente General

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We went as a family of four (kids 9 and 13) for spring break (March 18-24 2019) and had the best time here. Loved how there were always activities going on during the day and nighttime. When you check in they give you a schedule of the daily theme dinners, different activities during the day, the hours of the different restaurants so you can easily plan your stay. We tried all the restaurants except the Mexican as we ran out of time but all were wonderful. My kids especially enjoyed their huge daily breakfast buffet. You name it and they had it. All the staff treated us like royalty especially Ivan Leon. He made us feel so welcome and like family. Excellent service all around, staff were always there whenever you needed anything...sometimes even before you asked! Chef Leon made amazing meals in the Italian restaurant and my kids loved that you could eat on the "island" over the pool. The asian restaurant is only for adults but on the outside of the doors there were a bunch of tables and we were allowed to eat with our children and we very much enjoyed the lobster and fried ice cream. Chulavista restaurant located right on the the beach made the best shrimp tacos.
We had the family suite which are all on the first floor and my youngest daughter was worried we wouldn't have a nice view but we enjoyed our view of the pool and you could see some of the ocean through the palm trees. Sometimes we could see the fireworks in the ocean from the nightly pirate ship tours. The beach was only a 5 min walk and we really enjoyed watching the sunset every night. Around 6:30pm there is a photographer that will take sunset pictures of you for a fee (with one picture being free no matter if you purchase or not) but we never had the chance to book. It's something you may want to check out as you will need to book in advance. There's a shower to rinse off your feet and towel station nearby (they let us take a towel to the beach to lay down on the sand so relaxing to sit on the beach with cocktails and watch the beautiful sunset) Don't recommend swimming as the current is very strong but it's fine to walk along the shoreline. There's only a few vendors on the beach but they don't bother you once you say no the first time.
We tried the pool aerobics one day with the kids and that was alot of fun.
We always felt safe here and loved that when you come in and out of the hotel grounds the security asks for your room number.
It's a 15 min taxi ride to the Malecon...it's a must see as there's lots of things to see and do there. A 5 min drive to La Isla mall if you rather go shopping closer, they have 2 large stores to buy souvenirs plus regular stores to go shopping mostly high end though. Kids loved the turtle and koi pond by the tourist shops.
We highly recommend staying at Fiesta American when staying in PV!

Date of stay: March 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Mnm913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Gerente at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking time and share your experience, we are happy to know that you had a great time enjoying the town and the resort, We appreciate your recognition for the restaurants staff who went beyond duty and made you feel home specially Ivan.

We hope to welcome you once more in a very near future.

Francisco Rangel
Gerente General

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

From the moment we checked in until we checked out we had a truly wonderful experience. The staff here is so friendly, always a smile. And they work hard! Always on the move. We spent most of our time by the beach. Servers like Rafael were always checking on us for drinks or food.

The resort itself was beautiful and well kept. We ALWAYS saw some sort of cleaning going on. Always a helping hand nearby for anything you needed. Our room was a deluxe king ocean view room. All rooms have a balcony. We had 4th floor and a beautiful view of resort grounds and ocean. Our housekeeper, Karla, kept our room in tip top shape, even surprised us one night with a plate of assorted goodies.

We were very happy with the food options. We tried all restaurants and all very good with terrific service. Any special request was handled immediately. A favorite is a small cafe area near the beach, La Cevicheria, a seafood restaurant. All very good. Ismael was our waiter twice and immediately recognized us the second time. Seafood empanades were great. Chula Vista is their general breakfast buffet and lunch area. The breakfasts were wonderful. If you couldn't find something you liked, you were not looking. Fresh made omlettes, french toast, waffles, bacon, sausage, fresh fruit, pastries and so much more.

We were just a 15 minute cab ride to downtown Puerto Vallarta for nice walk along the ocean and many restaurants and shops.

In the future, we would definitely entertain going back to Fiesta Americana,

Date of stay: April 2019
1  Thank BiolaParent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Gerente at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 4 weeks ago

Dear Guest,

We are very happy to know we managed to make your stay amazing by providing you with a great room views, great location, good food options, and most important, exceptional service from our staff members.

We hope to welcome you once more in a very near future.

Francisco Rangel
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

My 11 year old daughter and I have been here twice now. Love the property, the staff (Sergio, Hugo, Maggie) and the food is great. The people that visit the hotel are all also very friendly. Great place for family vacation.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Passport49361249970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco R, Gerente at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for share your experience, we hope to see you again for your next vacations and we invite you to contact us prior arrival if you require any additional help with the arrangements of your stay.

Best Regards!

Francisco Rangel
Gerente General

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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