This was our first trip to Puerto Vallarta and I have to admit the staff at Casa Velas has spoiled us for life!! We visited Puerto Vallarta and Casa Velas with friends who had a Time-Share in the Velas properties. We upgraded to Casa Velas, and the experience was nothing short of fantastic!!
Denisse, Rafael and the entire concierge/front desk staff were simply outstanding - they made us feel right at home immediately, and they were all so very helpful and informative. Their customer service and professionalism was top notch - outstanding!!
The rest of the stellar staff at Casas Velas deserve special recognition as well: Alejandro (Alex) our driver; Freddy the pool bartender; Idet and Karen; the staff at Emiliano was superb - Edgar, Jorge, Marcus, Cruz, and Bernardino were all friendly, helpful and courteous. Every day the hostesses were cheerful, pleasant, and ready to provide you with a wonderful dining experience.
Casa Velas will always hold a special place with me, because my partner and I were celebrating our 20-year anniversary, and the staff offered congratulations and positive sentiments at every turn. We especially loved receiving a card and treats from Denisse on our special day, and we will never forget how comfortable and accepting everyone was at the resort.
THANK YOU, Casa Velas!!!!
- Official Description (provided by the hotel):
- Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more less
- Reservation Options:
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- Also Known As:
- Casa Velas Boutique Resort
- Hotel Casa Velas Boutique