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“A little gem we found”

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Crown Paradise Club Puerto Vallarta
Ranked #49 of 125 Hotels in Puerto Vallarta
Calgary,AB
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“A little gem we found”
Reviewed February 6, 2010

Booked this hotel with some hesitation - we were not travelling with children...however adult areas and children's areas are well spaced apart. Rooms need to be updated but lets face it you are on the beach or at the pool. This hotel has an excellent set up with some of the local golf courses so for 58 US$ with a cart - bring your clubs and play away! The a la carte restaurants are fantastic! Especially the French and Italian themed ones - the Japanese needs a little more tweaking. Staff are all excellent and friendly,polite -we asked for a different room for no extra fee - the Timeshare people in the lobby are WAY WORSE than any beach vendour..I finally told one woman to beat it and she took the hint. There is a little business office with internet access. Beach vendours are pretty polite and some are funny characters -just hard working people. Downtown PV is really nice too - you can walk downtown or taxi/bus it..(the buses are a little scary) but all in all a nice resort and great value for the $$.

  • Stayed January 2010, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank CalgaryTraveler07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
London, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 2, 2010

Excellent staff and accomodations at this resort!

Stayed January 2010, traveled with friends
Helpful?
1 Thank tamvan1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winnipeg
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 2, 2010

This hotel definately is for a family with small children. The water park will keep them entertained for hours. The food is ok. You won't starve to death, but nothing to rave about. The kids could get hot dogs, french fries, burgers and pasta with sauces. I have a picky eater and he found something to eat. The kids drink menu is cute. The location is very close to downtown so you can take the bus for $.65 per person to the Malecon. It is quite safe downtown so not to worry if you have kids. Buses seem to run every five minutes. The one consistant thing is that the beds are hard. The room was clean. We paid $ 3200 for all 4 of us to stay and fly from Winnipeg which I find is a good deal. If you want to book an excursion I would suggest walking out to the marina which is 2 minutes away and book through them. They offer much better prices than the agents do through the hotel.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank hockeyrulesWinnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 2, 2010

Staff morale is terrible. We changed rooms three times before getting the room we wanted (despite emailing the hotel directly and making a special request through our carrier)

Sports bar staff, Mid-Way staff and front desk staff are the most miserable people ever! Waiters and housekeeping very friendly.

Family rooms are terribly old and run down - really ugly and uncomfortable. AND they all face the disco, so you can listen to the "thump thump" of the disco until 3:00 AM.

Only resort in Mexico I have been to without guacamole, bananas or mango (?!)

Left our 3 and 4 year old at the baby club one night while we went to dinner. When we returned our children were the only children in the club and the staff member WAS ASLEEP IN FRONT OF THE TV! Anyone could have walked out with our kids. I complained to two managers, and nothing happened.

At the children's club the staff barely speak English. And they have no control over other children. After my 4 year old was punched in the face by a much older boy, we opted not to use the kid's club again.

There are much better family resorts out there - take a pass on this one.

  • Stayed January 2010, traveled with family
    • Value
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    • Sleep Quality
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    • Service
Helpful?
1 Thank TABToronto_Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
evansville
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 1, 2010

The only thing I didn't like was the sports bar restrant. The service was very poor. There was only one person working in it and she had a bad attitude. But I guess you can blame her since she was the only one in there and the place was usually full. the food was great if you got waited on. Alberto ran the Nitro Club he was great and the shows was Awesome. I am glad he came around and talked to us at the resort and talk to us and invited us to come because the shows was great. Alberto does a great job and very friendly. Made us welcomed and didn't miss a show after that.The buffet was ok just wish they would of had more of different this to eat once and a while. The bars had the best service. Never left you waiting. The room service was very bad. We waited an hour and ten minutes for food one night and got tired of waiting and just went to bed. Had breakfast one morning and waited and hour.

  • Stayed January 2010, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank huchymoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatchewan
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 31, 2010

what you do hear about the vendors on the beach is true and my only complaint. I know it is their way of living and do enjoy talking to them and hearing about their life in Mexico and their families they are constantly harassing you, interrupting conversations and your quiet time trying to enjoy a book. They don't go away with just a simple no and after a day or two you find that you do have to be rude otherwise they won't go away. Other than that the kids pool is fabulous and our 5 year old daughter loved it, the review about it being too hot in there?? I found the temperature perfect in there as well as the main pool. The staff is great and friendly and they do make really good drinks at the beach bar. We were not approached at all about any timeshares at all. Our room had a nice view of both the kids pool and the ocean, and the room was clean and tidy, couldn't have asked for more. The food is good, nothing to complain about at all. We also went to the entertainment everynight at Club Nitro, our daughter loves the shows and they were all good with the Showtime one being the best. Overall for the price you pay you are getting excellent value and I would definately go back except for the harassing vendors on the beach, that is what I go for is the beach and they did make it difficult some days to enjoy.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
4 Thank lovegoingtomexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 29, 2010

just returned. if you have kids its a great 3 star resort. i booked by mistake thinking i was at the adult only next door. nonetheless i wasnt unhappy. great waterpark for kids, and there were quite a few of those running around. buffet is 21/2 star. gd for kids i suppose. 3 themed restaurants and although none were truly outstanding they were all very good and the food at them better than most at all inclusives in this price range. the pools are divided into 3 areas so you don't get the feel or use of a single large pool like you would at most resorts. none of the pools are really set on the beach so you dont get to look out at the water while at the pool. for that you have to go to the beach. the only problem is there are no lounge chairs out there. all the sitting type. those are great again for families that all want to sit together but not great for couples wanting to lie together. this was the only resort on the beach without lounge chairs. no big deal if you only want to sit at the pool which is where a lot of the families were. the bar on the beach was a good meeting place for those wanting to drink and you did get to look out at the water while having a beverage. the rooms are very clean and they are good about keeping up the grounds. staff is friendly. all in all a great place for families and an interesting place for couples or singles. i personally wouldnt go back but only because it didnt suit what i was looking for. if you've got kids this is an excellent place to go.

  • Stayed January 2010, traveled solo
    • Value
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    • Service
Helpful?
3 Thank westcoastlivn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Paradise Club Puerto Vallarta

Property: Crown Paradise Club Puerto Vallarta
Address: Paseo de las Garzas # 3 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#36 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crown Paradise Club Puerto Vallarta 3.5*
Number of rooms: 254
Official Description (provided by the hotel):
A MODERN FAMILY-FRIENDLY ENVIRONMENT The ambiance here at the Crown Paradise Club Puerto Vallarta, All Inclusive Resort is one of casual family fun. Our oceanfront resort was designed with myriad places to have fun and relax with an aquapark with 9 slides a pirate ship and a castle, big jacuzzi with swim up bar for adults, 3 a la carte restaurants and more... All the fun for big and small! ... more   less 
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Also Known As:
Crown Paradise Club Puerto Vallarta Hotel Puerto Vallarta
Crown Paradise Hotel Puerto Vallarta
Playa De Oro

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