The last two years I stayed at the hacienda hotel and loved the way were treated and never got sick.this year we thought we would try a five star hotel.we thought we would get more .instead we lost the one special thing we all want.that would be the personal touch and that we were not just another number.you know what I meen they call you by name and want to talk to you.what really surprised me at this hotel was they were careless over dishes they rinsed glasses and didn'twash them.wipped off plates and put them back on the racks to be used. Both my wife and myself got sick. And met other people their that had problems.they even charged for wifi that even didn't work. What disappointed even more was their ability to easily to tell you no when you ask for anything.as a custumer I know you have to pay if you ask for extra. They just couldn't be bothered.what surprised me even more is they won an award with you guys.please find somewhere else to stay and have a great holiday.
- Official Description (provided by the hotel):
- A MODERN FAMILY-FRIENDLY ENVIRONMENT The ambiance here at the Crown Paradise Club Puerto Vallarta, All Inclusive Resort is one of casual family fun. Our oceanfront resort was designed with myriad places to have fun and relax with an aquapark with 9 slides a pirate ship and a castle, big jacuzzi with swim up bar for adults, 3 a la carte restaurants and more... All the fun for big and small! ... more less
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- Also Known As:
- Crown Paradise Club Puerto Vallarta Hotel Puerto Vallarta
- Crown Paradise Hotel Puerto Vallarta
- Playa De Oro