A group of 10 (including 4 children ages 3,8,10 and 12)mostly family members travelled from Alberta and BC.
When we arrived at the resort I thought they were taking us in through the back door. Although unimpressive, the lobby was functional and the attendants were helpful. We had requested adjoining rooms on the ground floor because of the children and mobility issues. Our rooms were not those requested, but were changed the next day. Our new room was musty smelling and dated, but functional because you only sleep in your room anyway. The room beside ours had tiny ants and they did see one cockroach.
The best thing about the resort was the staff. All staff were courteous, helpful and accommodating and there were never language issues.
The worst thing about the resort was the food. I was very disappointed in the quality of the food in the buffet and generally speaking the a la carte restaurants were not much better. The French was better than the others. During the day there was a snack bar by the beach and pools which also had poor food. The meats were the cheapest cuts, bacon if it was available in the morning was hidden behind the counter so you had to ask for it, Even the fruits and salads were monotonous. (Have you ever been to a resort in mexico that doesn't have guacamole?) All that being said, we always found something worth eating and we never went hungry.
Across the road from the hotel is a nightclub with a variety of nightly shows, mostly family friendly. We enjoyed going to the shows, but if you want a seat with a back instead of just a stool, you must arrive early.
We went to town 3 times and chose to ride the bus for the "authentic" feel. We felt safe and no one bothered us. The locals were friendly and helpful. There are Walmart and Soriano stores nearby if you run out of something like sunscreen.
The three pools catered to a variety of needs with the main pool having the activities during the day. The beach was overrun with peddlers which some people found annoying. Both the pools and beach were clean. We met a tour seller on the beach named David who was helpful and honest. Of course the vacation rep discouraged us from buying tours on the beach but we did and you save about 25% compared to the same tours sold through the reps. Remember, if the price sounds too good to be true, you will probably get ripped off. 25% is about the right discount on the beach. Look for trustworthy David. We used him for the Daytime pirate trip and zip lining.
In our group one family of 4 paid $800 for adults. We paid $1550. This resort may have been OK value for $800 but not $1550. (We paid $1600 for a resort in Cuba which was much better)
We had a great time as a group and meeting various travelers, but would not recommend this resort (unless you get it for $800) and I would not return even for that price.
- Official Description (provided by the hotel):
- A MODERN FAMILY-FRIENDLY ENVIRONMENT The ambiance here at the Crown Paradise Club Puerto Vallarta, All Inclusive Resort is one of casual family fun. Our oceanfront resort was designed with myriad places to have fun and relax with an aquapark with 9 slides a pirate ship and a castle, big jacuzzi with swim up bar for adults, 3 a la carte restaurants and more... All the fun for big and small! ... more less
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- Also Known As:
- Crown Paradise Club Puerto Vallarta Hotel Puerto Vallarta
- Crown Paradise Hotel Puerto Vallarta
- Playa De Oro