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Puerto Vallarta
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2,414
1,099
440
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157
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All reviews gold card timeshare presentation pool concierge time share presentation quiet pool all inclusive package activities staff close to downtown all inclusive plan sales pitch one bedroom suite main pool the wait staff water aerobics great vacation family vacation beach vendors
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Reviewed December 30, 2019 via mobile

Great location. Ride the bus to town. Easy.
Close to grocery store. Great swimmable beach. Gaspar and Sergio are the beach attendants. They are very helpful.
We did not eat often at the hotel due to dietary restrictions. However, what we had to eat was great. Relaxing or active location. When I needed assistance for a personal issue, four concierges helped with great attitudes: Martin, Fabiola, Monse and Ramon. Thanks all.

Date of stay: December 2019
Trip type: Traveled as a couple
Thank SulliHoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerVEPPV, Gerente at Villa Del Palmar Beach Resort & Spa, responded to this reviewResponded December 31, 2019

Dear Guest,

Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than home.

We will pass on your words of praise to those that were involved in helping to insure that all were happy with this vacation and let them know that their efforts are very appreciated.

We look forward to being of service to you and yours in the future when you come home once again.

Kind regards,
The Management
Villa del Palmar Puerto Vallarta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2019 via mobile

an amazing place! the staff here are very generous and friendly. everything, the food, service, place, beach was good and perfect. very close to the beach and lots to do around the hotel. Fabiola, Ramon and Martin were a great help once we arrived and throughout our stay. definitely coming back!

Date of stay: December 2019
Trip type: Traveled with family
Thank sammieg1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerVEPPV, Gerente at Villa Del Palmar Beach Resort & Spa, responded to this reviewResponded December 31, 2019

Dear Guest,

Thank you for providing us the opportunity of hosting you at Villa del Palmar Puerto Vallarta and for taking the time to share your experience with us.

I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests´ satisfaction possible.

It will be an honor for Villa del Palmar Puerto Vallarta to have you back and offer you our sincere hospitality on your next visit.


Kind regards,
The management
Villa del Palmar Puerto Vallarta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2019

The good:
Great location
The staff are extremely hardworking and helpful.
I want to call out Martin, Ramon and Faviola at the concierge and the two ladies at the coffee/crepe station for going above and beyond!
Activities crew was great!

The bad:
Packed during Xmas week.
Beach packed
Pool crowded
Room meh. Older but clean.
Food ok not great.

Went to Flamingo property and you can see a HUGE difference!

Date of stay: December 2019
Trip type: Traveled with family
Thank Road259592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerVEPPV, Gerente at Villa Del Palmar Beach Resort & Spa, responded to this reviewResponded December 31, 2019

Dear Guest,

Thank you for providing us the opportunity of hosting you at Villa del Palmar Puerto Vallarta and for taking the time to share your experience with us.

I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests´ satisfaction possible.

It will be an honor for Villa del Palmar Puerto Vallarta to have you back and offer you our sincere hospitality on your next visit.


Kind regards,

The management
Villa del Palmar Puerto Vallarta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2019 via mobile

We had an excellent trip. Everyone was very helpful and friendly including Fabiola, Martin and Ramon. The resort is nice with a lot of different excursion possibilities. Spent a lot of time on the beach and at the three pools. My daughter LOVED the crepes and the ladies working there have to be the hardest working people in the resort.

Date of stay: December 2019
Trip type: Traveled with family
1  Thank 579allanl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerVEPPV, Gerente at Villa Del Palmar Beach Resort & Spa, responded to this reviewResponded December 31, 2019

Dear Guest,

Thank you for providing us the opportunity of hosting you at Villa del Palmar Puerto Vallarta and for taking the time to share your experience with us.

I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests´ satisfaction possible.

It will be an honor for Villa del Palmar Puerto Vallarta to have you back and offer you our sincere hospitality on your next visit.


Kind regards,

The management
Villa del Palmar Puerto Vallarta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2019

I really loved the hotel the rooms where very nice and very comfortable to stay and relax in.The people that attended us in the pool where very good at treating our orders and the food and diners were very delicious . Especially the shows where very good and entertaining . Monse , Kari , Alexia , David , Andres , Andrique , Sergio , Abraham .

Date of stay: December 2019
Trip type: Traveled with family
Thank johanat868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerVEPPV, Gerente at Villa Del Palmar Beach Resort & Spa, responded to this reviewResponded December 30, 2019

Dear Guest,

Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than home.

We will pass on your words of praise to those that were involved in helping to insure that all were happy with this vacation and let them know that their efforts are very appreciated.

We look forward to being of service to you and yours in the future when you come home once again.

Kind regards,

The Management
Villa del Palmar Puerto Vallarta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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